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Prices you can't beat!
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Booking is safe
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Manage your bookings online
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The staff speaks English
Hotel Alpen Resort Hotel
Spissstrasse 52, 3920 Zermatt, Switzerland – Excellent location – show map
Excellent location – rated 9.0/10! (score from 808 reviews)
Real guests • Real stays • Real opinions
The rooms were nice and clean and we loved sitting on the balcony to look at the mountains. The breakfast buffet was great and the spa (pool, hot tub) was amazing!

Very friendly staff. Food excellence. Accommodations were great. Staff made you feel as a family member.

The room was very comfortable and a very good size. Breakfast was excellent and you could not ask for a better view.

The beautiful pool, view of the Matterhorn, and the welcome in reception on arrival. We were late and tired and she was very sweet. Dennis our waiter was great.

Large room with amazing views! Good breakfast. Nice lobby.

Our family stayed at the panoramic Matterhorn view 4 twin bedroom, and we definitely got that panoramic view. The bedroom was nice with two beds on the base and two in the loft above. The best thing I loved about this hotel was the swimming pool, outside jacuzzi, and the sauna rooms. Definitely make sure to bring your swimsuit to experience all those free amenities that come as a package. Our family also booked a reservation to eat at the hotel restaurant, Restaurant Matterhorn. Our server was very friendly and the food was very good.

everything, the location, rooms, view, facilities, the staff were super friendly and helpful especially the receptionist

The room was cozy, the view/balcony was very nice, overlooking the mountains and Matterhorn. There were other buildings, hotels in front of us that obscured the lower view, but it wasn't bad and was totally the way the town is laid out. Breakfast was nice!

The location of the hotel and its fantastic Spa. The friendly and helpful Front Office staff!

The room was a good size with a lovely view of the Matterhorn. The food at the hotel was high quality. The staff were helpful and friendly and the spa was excellent.

- What guests loved the most:
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Preeti
United States of America
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Juana
United States of America
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Nannette
United States of America
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Leonette
United States of America
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Beth
United States of America
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Julia
United States of America
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Ghinwa
United Arab Emirates
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Kim
United States of America
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Wenwen
United States of America
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Edward
United Kingdom
Categories:
Sleeps | Room Type | Price | ||
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Max adults: 3. Max children: 2 |
Panorama Double Room with Matterhorn View
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Max adults: 3. Max children: 2 |
Double Room
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Max adults: 5. Max children: 4 |
Panoramic Family Room Matterhorn View
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Max adults: 1 |
Single Room
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Max adults: 4. Max children: 3 |
Family Room with extra Bedroom
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Max adults: 5. Max children: 4 |
Family Two Bed Room Suite with Garden Terrace
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Max adults: 3. Max children: 2 |
Longstay Twin Room with Matterhorn View
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4 reasons to choose Alpen Resort Hotel
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The property usually replies within a few days
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How to get from Zurich airportFrom Zürich Airport, the fastes way to reach Zermatt is by train. You will look for the a train from Zürich Airport to Visp and then to Zermatt. The connections are two times per hour.Asked about: Panorama Double Room with Matterhorn View • Answered on August 20, 2019
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Hi - what does half board mean? Is that dinner as well, and is the restaurant open?Hello Yes, this mean the dinner and the restaurant is open for the Hotel guests. Kind regards from Zermatt Yannic BriggelerAsked about: Panorama Double Room with Matterhorn View • Answered on February 20, 2021
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Grüezi, wollte Fragen ob der Spa Bereich des Hotels (Pool, Fitness etc.) offen ist, ob es Restriktionen gibt oder gar geschlossenGuten Tag Der Wellnessbereich ist für die Hotelgäste täglich geöffnet. Es bestehen limitierte Plätze bei den einzelnen "Attraktionen", jedoch hat es fast immer Platz für unsere Gäste. Freundliche Grüsse Yannic BriggelerAnswered on February 19, 2021
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Grüezi, ich wollte kurz fragen ob ihr Hotel eine Sauna hat? Lieben Gruss, Conny HaebGuten Abend Vielen Dank für die Nachricht. Unser neuer, grösserer (1000m2) Wellnessbereich wird Mitte Dezember nach einer Renovierung & Vergrösserung eröffnen. Wir würden uns freuen, Sie bei uns begrüssen zu dürfen. Freundlichst Yannic BriggelerAnswered on November 14, 2020
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Hi, due to the pandemic situation and the restrictions until at least April, will the spa area be open the first weekend of March? (pool, etc) Many thanks!Hello We are happy to inform you that the SPA area (including Fitness and swimming pool) will be open for Hotel guests. Would be a pleasure for us to welcoming you. Kind regards YannicAnswered on March 1, 2021
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Matterhorn Golf club0.2 miles
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Zermatt-Sunnegga0.3 miles
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Mountaineers' cemetery0.5 miles
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Matterhorn Museum0.5 miles
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Patrullarve0.8 miles
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Eisfluh0.9 miles
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Matterhorn Express Gondola0.9 miles
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Zermatt - Matterhorn0.9 miles
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Matterhorn Express 10.9 miles
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Restaurant Walliserkanne0.3 miles
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Matterhorn5.7 miles
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Klein Matterhorn6.2 miles
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Frachey - Alpe Ciarcerio funicolar11.9 miles
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Gornergrat Station0.2 miles
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Sunnegga Station0.2 miles
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Train Zermatt Train Station0.2 miles
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Milan Malpensa Airport53.7 miles
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Lugano Airport55.4 miles
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Turin Airport57.9 miles
Restaurant Matterhorn
Food: Italian, Local, International
Open for: Breakfast, Lunch, Dinner
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 3 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Crib by request
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Free |
Extra bed by request
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CHF 35 per child, per night |
Extra bed by request
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CHF 60 per child, per night |
Extra bed by request
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CHF 75 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Alpen Resort Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Alpen Resort Hotel offers transfers from Zermatt Train Station to the hotel free of charge daily from 07:00 until 21:00.
Please note that the rate for an extra bed includes breakfast.
When booking 5 rooms or more, different policies and additional supplements may apply.
FAQs about Alpen Resort Hotel
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Alpen Resort Hotel offers the following activities/services (charges may apply):
- Indoor pool
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Hiking
- Playground
- Skiing
- Game room
- Ping-pong
- Tennis court
- Darts
- Indoor pool (year-round)
- Fitness
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The following parking options are available to guests staying at Alpen Resort Hotel (subject to availability):
- Private Parking
- Parking
- Free parking
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Alpen Resort Hotel is 1,500 feet from the center of Zermatt.
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The prices at Alpen Resort Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Alpen Resort Hotel has 1 restaurant:
- Restaurant Matterhorn
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Yes, there's a hot tub. You can find out more about this and the other facilities at Alpen Resort Hotel on this page.
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Guests staying at Alpen Resort Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).
Breakfast option(s) include:
- Buffet
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Check-in at Alpen Resort Hotel is from 3:00 PM, and check-out is until 11:00 AM.
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Yes, Alpen Resort Hotel is popular with guests booking family stays.
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Room options at Alpen Resort Hotel include:
- Double
- Family
- Single
- Triple
- Twin