Located close to the ski elevators in Zermatt, Alpen Resort Hotel features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site .

Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant.

All rooms come with a mini-bar and tea and coffee making facilities. Private bathrooms include a hairdryer, bathrobes and slippers.

Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby.

There is a Grill restaurant "Hornox" for meat and vegan dishes.

This is our guests' favorite part of Zermatt, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Alpen Resort Hotel has been welcoming Booking.com guests since Jun 25, 2009

Nearby Ski Lifts:
  • Zermatt-Sunnegga - 1,400 feet
  • Patrullarve - 4,200 feet
  • Eisfluh - 4,500 feet
  • Matterhorn Express Gondola - 4,750 feet
  • Zermatt - Furi Ski Lift - 4,750 feet
  • Matterhorn Express 1 - 4,900 feet

Property Highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.1

Breakfast Info



Select dates to see this property's availability and prices

Room Type
2 twin beds
1 queen bed
4 twin beds
2 queen beds
1 twin bed
3 twin beds
1 queen bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • hi! can I bring a dog?
    Dog can be accommodated: Please let us know in advance. (CHF 15-20 per night)
    Answered on October 21, 2021
  • Hi, there are 4 of us, I want to book an apartment , is it possible to stay in one room 4 people ?
    Hello, yes we have some room categories which are for 4 people. Kind regards
    Answered on November 1, 2022
  • How far is the hotel from the city center?
    Hello, the hotel is about 5 minutes away from the train station. Kind regards
    Answered on October 21, 2022
  • Hi, do you have a self-service laundry machine which hotel guests could use at a fee? Thanks!
    There is no self service laundry machine. A laundry service is offered (chargeable).
    Answered on October 11, 2021
  • Hi if we fly into Geneva airport how would we get to your hotel , is the train free from geneva
    The train from Geneva airport is running every hour and the cost is estimated CHF 100 per person / way.
    Answered on April 7, 2020
Hotel area info *
1 Restaurant On Site

    Restaurant Matterhorn

    Food: Italian, Local, International

    Open for: Breakfast, Lunch, Dinner

Amenities of Alpen Resort Hotel
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Outdoor furniture
  • Terrace
  • Garden
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
  • Ski pass vendor
  • Ski storage
Pets are allowed. Charges may apply.
  • Hiking
  • Darts Additional charge
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Skiing
  • Hot tub
  • Tennis court
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
WiFi is available in all areas and is free of charge.
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Hypoallergenic
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
3 swimming pools
    Pool 1 – indoor Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool 2 – outdoor Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool is on rooftop
  • Pool 3 – indoor (kids) Free!
  • Open all year
  • Suitable for kids
  • Heated pool
  • Plunge pool
  • Kids' pool
  • Fitness
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French

House rules

Alpen Resort Hotel takes special requests – add in the next step!


3:00 PM - 11:00 PM


7:00 AM - 11:00 AM


Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
3 - 8 years
Extra bed upon request
CHF 35 per child, per night
9 - 15 years
Extra bed upon request
CHF 60 per child, per night
16+ years
Extra bed upon request
CHF 75 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in


Pets are allowed. Charges may apply.


When booking more than 6 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card Diners Club American Express Alpen Resort Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Alpen Resort Hotel offers transfers from Zermatt Train Station to the hotel free of charge daily from 07:00 until 21:00.

Please note that the rate for an extra bed includes breakfast.

When booking 5 rooms or more, different policies and additional supplements may apply.

FAQs about Alpen Resort Hotel

  • Alpen Resort Hotel has 1 restaurant:

    • Restaurant Matterhorn

  • Guests staying at Alpen Resort Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Buffet

  • Check-in at Alpen Resort Hotel is from 3:00 PM, and check-out is until 11:00 AM.

  • Room options at Alpen Resort Hotel include:

    • Double
    • Family
    • Single
    • Triple
    • Twin

  • The prices at Alpen Resort Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Alpen Resort Hotel is 2,150 feet from the center of Zermatt.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Alpen Resort Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Turkish/Steam Bath
    • Hiking
    • Playground
    • Pool table
    • Skiing
    • Game room
    • Ping-pong
    • Tennis court
    • Darts
    • Swimming pool
    • Fitness

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Alpen Resort Hotel on this page.

  • Yes, Alpen Resort Hotel is popular with guests booking family stays.