Located close to the ski elevators in Zermatt, Alpen Resort & Spa features a restaurant, and spacious rooms with cable TV. WiFi in the entire building and transport from Zermatt Train Station from 07:00 o'clock to 21:00 o'clock are both offered for free. There is also an outdoor tennis court on site . Swiss cuisine and a selection of wines are served in the Matterhorn Restaurant. All rooms come with a mini-bar and tea and coffee making facilities. Private bathrooms include a hairdryer, bathrobes and slippers. Guests can also make use of a ski storage room with a ski boot dryer and personal ski lockers. An Internet corner is available in the lobby. There is a Grill restaurant "Hornox" for meat and vegan dishes.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.1


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 queen bed
4 twin beds
or
2 queen beds
1 twin bed
3 twin beds
or
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
9.4
Cleanliness
9.4
Comfort
9.4
Value for money
8.6
Location
9.1
Free Wifi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Frank
    United States of America United States of America
    Delicious breakfast, friendly and accommodating staff, amazing spa area and spacious room!
  • L
    Lauren
    Switzerland Switzerland
    It had a nice spa. Room was good sized and clean.
  • Nick
    United States of America United States of America
    The resort is cute, and the newly renovated spa complex is an amazing treat at the end of a long day. The bed was comfortable, the room was nicely furnished, and the view absolutely could not be beat. From our bed we could look out and see the...

Hotel area info

Restaurants
1 Restaurant On Site

  • Restaurant Matterhorn
    • Cuisine
      Italian • Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Gluten-free

Amenities of Alpen Resort & Spa
Great facilities! Review score, 9.4

Most popular amenities
  • 3 swimming pools
  • Spa
  • Free Wifi
  • Family rooms
  • Restaurant
  • Fitness center
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Sofa bed
  • Drying rack for clothing
  • Clothes rack
Ski
  • Ski pass vendor
  • Ski storage
Pets
Pets are allowed. Charges may apply.
Activities
  • Hiking
  • Darts
    Additional charge
  • Ping-pong
  • Pool table
  • Playground
  • Game room
  • Skiing
  • Hot tub
  • Tennis court
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Hypoallergenic
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
3 swimming pools
Pool 1 – indoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Heated pool
Pool 3 – indoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Heated pool
  • Plunge pool
Spa
  • Kids' pool
  • Fitness
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French

House rules

Alpen Resort & Spa takes special requests – add in the next step!

Check-in

From 3:00 PM to 11:00 PM

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 8 years
Extra bed upon request
CHF 35 per child, per night
9 - 15 years
Extra bed upon request
CHF 60 per child, per night
16+ years
Extra bed upon request
CHF 75 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card EC-Card JCB Diners Club American Express Cash Alpen Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Alpen Resort Hotel offers transfers from Zermatt Train Station to the hotel free of charge daily from 07:00 until 21:00.

Please note that the rate for an extra bed includes breakfast.

When booking 5 rooms or more, different policies and additional supplements may apply.

FAQs about Alpen Resort & Spa

  • Alpen Resort & Spa has 1 restaurant:

    • Restaurant Matterhorn

  • Check-in at Alpen Resort & Spa is from 3:00 PM, and check-out is until 11:00 AM.

  • Alpen Resort & Spa is 2,150 feet from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Alpen Resort & Spa include:

    • Double
    • Family
    • Single
    • Triple
    • Twin

  • The prices at Alpen Resort & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Alpen Resort & Spa on this page.

  • Yes, Alpen Resort & Spa is popular with guests booking family stays.

  • Alpen Resort & Spa offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Turkish/Steam Bath
    • Hiking
    • Playground
    • Pool table
    • Skiing
    • Game room
    • Ping-pong
    • Tennis court
    • Darts
    • Swimming pool
    • Fitness

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.