Hotel Ambassador Zermatt
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About this property
The Hotel Ambassador Zermatt enjoys a central location, only 328 feet from the Zermatt train station and the Gornergrat rack railway station. It offers a large heated indoor pool, whirlpool, sauna and free high-speed WiFi in all areas. All rooms and apartments feature a balcony offering panoramic views of the surrounding mountains, including the Matterhorn. There is a free internet corner next to the lobby, and a ski rental shop is on site as well. Fine Swiss and Spanish can be enjoyed in the Tapas & Wine restaurant. The lounge and the bar are inviting places to spend some relaxing hours with a selection of drinks. Shuttle services and a taxi to and from the airport or the train station can be arranged.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Indoor swimming pool
- Free Wifi
- Family rooms
- Restaurant
- Non-smoking rooms
- Skiing
- Room service
- Bar
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Guest reviews
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Guests who stayed here loved
- Barbara
United States“It was good size room with a little family room - we had a two bedroom. Nice that breakfast was included.” - Debashish United States“Very clean and spacious rooms with plenty of closet space. Front desk were extremely helpful & friendly. Breakfast was great too. Location is excellent and few steps away from Zermatt station & downtown.”
- Lynda United States“Fantastic staff, very helpful, and always smiled. Rooms were clean and comfortable. Wonderful breakfast selection. Nice pool. Right across from the train station. The location was convenient. Our family had a great stay and wish we had more time.”
- Fernanda
Brazil“The room was comfortable and the staff were very friendly.” - Pillai
India“Was just opposite the Zermatt station. Room was clean and the reception was warming and helpful leading me to restaurants and tourist spots. Both bedrooms were clean and all the amenities sufficient. Overall good stay” 
She
Malaysia“Location. Free transfer to the Train Station and surrounding. Breakfast was good.”- Mario
Switzerland“Located close to the train station this hotel welcomes you and you really feel taken cared of. Nice clean rooms with coffee maker and a balcony” - Karla United States“The hotel is fabulously located for easy access to the train, ski lift, shopping and restaurants. The ski shop onsite made renting so easy and the service was excellent.”
- Johnmichael United States“Excellent location, conveniently located just a short two minute walk from the train station and right next to the rail station to go up the mountain. Beautiful hotel with excellent facilities very family friendly.”
Aneesh
Zambia“Location is excellent and very close to the SBB station.”
Hotel area info
Restaurants
- Restaurant #1
- CuisineLocal • International
- Open forBreakfast • Dinner
- AmbienceFamily-friendly • Traditional • Modern
Amenities of Hotel Ambassador Zermatt
Most popular amenities
- Indoor swimming pool
- Free Wifi
- Family rooms
- Restaurant
- Non-smoking rooms
- Skiing
- Room service
- Bar
Bathroom
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Linens
- Wardrobe or closet
- Alarm clock
View
- Mountain view
Outdoors
- Outdoor furniture
- Sun deck
- Balcony
- Terrace
- Garden
Kitchen
- Dryer
Room Amenities
- Socket near the bed
- Clothes rack
Ski
- Ski pass vendor
- Ski rental on site
- Ski schoolAdditional charge
- Ski storage
PetsPets are allowed on request. Charges may apply.
Activities
- Bicycle rentalAdditional charge
- CyclingOff-site
- Hiking
- Skiing
- Hot tub
Living Area
- Dining area
- Desk
Media & Technology
- Computer
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
Food & Drink
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
InternetWifi is available in all areas and is free of charge.
ParkingNo parking available.
Transportation
- Public transit ticketsAdditional charge
Front Desk Services
- Invoice provided
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Board games/Puzzles
- Books, DVDs or music for children
- Board games/puzzles
Cleaning Services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
Safety & security
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
General
- Shared lounge/TV area
- Hypoallergenic
- Smoke-free property
- Hypoallergenic room available
- Hardwood or parquet floors
- Heating
- Laptop safe
- Packed lunches
- Elevator
- Family rooms
- Non-smoking rooms
- Wake-up service/Alarm clock
- Room service
Accessibility
- Upper floors accessible by elevator
Indoor swimming pool
- Seasonal
- All ages welcome
- Heated pool
Spa
- Locker rooms
- Hot tub/Jacuzzi
- Sauna
Languages Spoken
- German
- Greek
- English
- Spanish
- French
- Italian
- Portuguese
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
The fine print
Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi.
If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
