Hotel Ambassador Zermatt
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About this property
The Hotel Ambassador Zermatt enjoys a central location, only 328 feet from the Zermatt train station and the Gornergrat rack railway station. It offers a large heated indoor pool, whirlpool, sauna and free high-speed WiFi in all areas. All rooms and apartments feature a balcony offering panoramic views of the surrounding mountains, including the Matterhorn. There is a free internet corner next to the lobby, and a ski rental shop is on site as well. Fine Swiss and Spanish can be enjoyed in the Tapas & Wine restaurant. The lounge and the bar are inviting places to spend some relaxing hours with a selection of drinks. Shuttle services and a taxi to and from the airport or the train station can be arranged.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Indoor swimming pool
- Free Wifi
- Family rooms
- Restaurant
- Non-smoking rooms
- Skiing
- Room service
- Bar
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Guest reviews
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Guests who stayed here loved
- Shilpan
United States
“great location, good facility with separate room and suite” - Purushothaman
United States
“The hotel and rooms are very clean and well-maintained. All the staff are excellent. We arrived at the hotel well before the actual check-in time, but they arranged a room for us very quickly. Thank you so much, and we truly appreciate all your help.” - Jeffrey
United States
“Excellent property. Good location. Great friendly helpful staff” - Barbara
United States
“It was good size room with a little family room - we had a two bedroom. Nice that breakfast was included.” - Debashish
United States
“Very clean and spacious rooms with plenty of closet space. Front desk were extremely helpful & friendly. Breakfast was great too. Location is excellent and few steps away from Zermatt station & downtown.” - Lynda
United States
“Fantastic staff, very helpful, and always smiled. Rooms were clean and comfortable. Wonderful breakfast selection. Nice pool. Right across from the train station. The location was convenient. Our family had a great stay and wish we had more time.” - Fernanda
Brazil
“The room was comfortable and the staff were very friendly.” - Pillai
India
“Was just opposite the Zermatt station. Room was clean and the reception was warming and helpful leading me to restaurants and tourist spots. Both bedrooms were clean and all the amenities sufficient. Overall good stay” - She
Malaysia
“Location. Free transfer to the Train Station and surrounding. Breakfast was good.” - Mario
Switzerland
“Located close to the train station this hotel welcomes you and you really feel taken cared of. Nice clean rooms with coffee maker and a balcony”
Hotel area info
Restaurants
- Restaurant #1
- CuisineLocal • International
- Open forBreakfast • Dinner
- AmbienceFamily-friendly • Traditional • Modern
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.







The fine print
Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi.
If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.