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About this property

The Hotel Ambassador Zermatt enjoys a central location, only 328 feet from the Zermatt train station and the Gornergrat rack railway station. It offers a large heated indoor pool, whirlpool, sauna and free high-speed WiFi in all areas. All rooms and apartments feature a balcony offering panoramic views of the surrounding mountains, including the Matterhorn. There is a free internet corner next to the lobby, and a ski rental shop is on site as well. Fine Swiss and Spanish can be enjoyed in the Tapas & Wine restaurant. The lounge and the bar are inviting places to spend some relaxing hours with a selection of drinks. Shuttle services and a taxi to and from the airport or the train station can be arranged.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.1

    • Breakfast Info

    • Buffet


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Availability

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Room Type
Number of guests
 
2 twin beds
2 twin beds
Bedroom
2 twin beds
Living room
1 sofa bed
Bedroom 1
2 twin beds
Bedroom 2
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Shilpan
    United States United States
    great location, good facility with separate room and suite
  • Purushothaman
    United States United States
    The hotel and rooms are very clean and well-maintained. All the staff are excellent. We arrived at the hotel well before the actual check-in time, but they arranged a room for us very quickly. Thank you so much, and we truly appreciate all your help.
  • Jeffrey
    United States United States
    Excellent property. Good location. Great friendly helpful staff
  • Barbara
    United States United States
    It was good size room with a little family room - we had a two bedroom. Nice that breakfast was included.
  • Debashish
    United States United States
    Very clean and spacious rooms with plenty of closet space. Front desk were extremely helpful & friendly. Breakfast was great too. Location is excellent and few steps away from Zermatt station & downtown.
  • Lynda
    United States United States
    Fantastic staff, very helpful, and always smiled. Rooms were clean and comfortable. Wonderful breakfast selection. Nice pool. Right across from the train station. The location was convenient. Our family had a great stay and wish we had more time.
  • Fernanda
    Brazil Brazil
    The room was comfortable and the staff were very friendly.
  • Pillai
    India India
    Was just opposite the Zermatt station. Room was clean and the reception was warming and helpful leading me to restaurants and tourist spots. Both bedrooms were clean and all the amenities sufficient. Overall good stay
  • She
    Malaysia Malaysia
    Location. Free transfer to the Train Station and surrounding. Breakfast was good.
  • Mario
    Switzerland Switzerland
    Located close to the train station this hotel welcomes you and you really feel taken cared of. Nice clean rooms with coffee maker and a balcony

Hotel area info

Restaurants

1 Restaurant On Site
  • Restaurant #1
    • Cuisine
      Local • International
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly • Traditional • Modern

House rules

Hotel Ambassador Zermatt takes special requests – add in the next step!
Check-in
Available 24 hours
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 12:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardCash

The fine print

Must-know information for guests at this property

Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi.

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hotel Ambassador Zermatt