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About this property

The renovated, family-run Hotel Excelsior is located in the center of Zermatt. All rooms offer panoramic views of local mountains and free Wi-Fi internet access. French and Swiss cuisine is served in the La Ferme restaurant with a summer terrace. The Excelsior hotel is 1312 feet away from the stations of the Gornergratbahn and the Sunnegga Express funicular.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.3

    • Great Food: Meals here are highly recommended!

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 twin bed
2 twin beds
2 twin beds
1 queen bed
2 twin beds
and
1 sofa bed
1 full bed
and
1 sofa bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Adam
    Norway Norway
    Incredible view of the Matterhorn, very helpful staff!
  • Laura
    United States United States
    Terrific location, convenient to train station and various activities in town. Our room was comfortable and had a great view. I think we paid a bit more for that but it was worth it.
  • Candy
    United States United States
    Great location, 5 min walk from train station. Monica the manager met us when we arrived and it was the easiest, quickest check in. Our room had an amazing clear view of the Matterhorn and we could hear the river as we fell asleep, I wished we...
  • Cora
    Hong Kong Hong Kong
    Great Location, only 5 minutes' walk from the Train Station. The bed is very comfortable, and the breakfast is great! Staff is nice and helpful. Free transportation to the train station after checking out is very helpful!
  • William
    United States United States
    Perfect location and spacious rooms with fairly comfortable beds. They upgraded me to a room with a view of the Matterhorn and it was amazing. Staff was friendly and the breakfast was ok.
  • Kenneth
    United States United States
    The view of the Matterhorn was exception! Right in the middle of town!
  • Robin
    United States United States
    The breakfast buffet was really nice, the best we've ever had anywhere as was the view of the mountain.
  • Fan
    United States United States
    close to the train station and cable car station and mountain trains
  • Susan
    United States United States
    This is a wonderful hotel. The breakfast was very good. The location is excellent. The facilities were great and the room comfortable. We had a wonderful view of the Matterhorn from our balcony. We enjoyed dinner and drinks in the...
  • Beth
    United States United States
    Fabulous free breakfast with a huge variety of choices, including a few gluten-free options. Receptionist was very nice, and they picked us up at the train station upon our arrival. It was also an easy 10 minute walk to the train station from...

Hotel area info

Restaurants

3 Restaurants On Site
  • Restaurant Luna
    • Cuisine
      Italian • Steakhouse • Local
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian
  • Restaurant La Ferme
    • Cuisine
      Italian • Steakhouse • Local
    • Ambience
      Family-friendly • Traditional • Romantic
    • Dietary options
      Vegetarian
  • Pergola
    • Cuisine
      Italian • Steakhouse • Local
    • Dietary options
      Vegetarian

House rules

Hotel Excelsior takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Check-out
From 7:00 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 5 years
Extra bed upon request
Free
6+ years
Extra bed upon request
CHF 50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroReka-CheckCash

The fine print

Must-know information for guests at this property

Please note:

Zermatt is a car-free resort. Cars can be parked at the nearby town of Täsch (at a cost), where there is a regular train service running to Zermatt.

FAQs about Hotel Excelsior