About this property

Featuring a terrace, a restaurant as well as a bar, Grand Hotel Zermatterhof is located in the center of Zermatt, a 6-minute walk from Zermatt Train Station. Each room at the 5-star hotel has city views, and guests can enjoy access to a hot tub and a hammam. Guests can use the spa and wellness center with an indoor pool, fitness center, and sauna, as well as a garden. At the hotel every room includes a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Every room comes with a coffee machine, while certain rooms here will provide you with a balcony and others also provide guests with mountain views. All guest rooms will provide guests with a desk and an electric tea pot. The breakfast offers buffet, continental or American options. Guests at Grand Hotel Zermatterhof will be able to enjoy activities in and around Zermatt, like hiking, skiing and cycling. With staff speaking German, English and French, around-the-clock information is available at the reception. Matterhorn Museum is a few steps from the accommodation, while Gorner Ridge is 8.6 miles away.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the heart of Zermatt, this hotel has an excellent location score of 9.8

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Vegetarian, Vegan, American, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
2 twin beds
and
1 sofa bed
2 twin beds
2 twin beds
2 twin beds
2 twin beds
and
1 sofa bed
Bedroom
2 twin beds
Living room
1 sofa bed
1 full bed
2 full beds
1 twin bed
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Rk
    United States United States
    Excellent Service across the board. Amazingly clean and went above and beyond to make us feel great including a carriage ride. The welcome wine and chocolate bars in the room were great.
  • Nizhnik
    United Kingdom United Kingdom
    Our stay was nothing short of a dream—it was truly the most enchanting and memorable experience we’ve ever had. The hotel itself was absolutely stunning and the staff were beyond exceptional, making us feel cared for from the moment we...
  • Marian
    Australia Australia
    Central location. Nice and comfortable room. Beautiful breakfast room with great buffet breakfast. Large swimming pool with sauna and steam room to use after a long day on the slopes . Friendly and professional staff provide excellent service....
  • Oscar
    United States United States
    GM Marti was excellent and this hotel is head and shoulders the best in the Zermatt village
  • Jenifer
    United States United States
    It’s beautiful. The breakfast was great! The staff were very helpful
  • Leslie
    United States United States
    This hotel was beyond fabulous. Beautiful facilities, exceptional staff, great food and drink…. and the view cannot be improved upon!! I’ve traveled to 50 countries and this is my favorite hotel of all, no question.
  • Saleem
    United Arab Emirates United Arab Emirates
    the hotel was conveniently located in the centre of zermatt... the staff were very friendly and helpful. the breakfast room was like a museum.
  • Muhammad
    United Arab Emirates United Arab Emirates
    Best hotel in whole zermat by far, amazing attention to detail and great views of the matterhorn. I can't wait to return back to this amazing hotel
  • Laura
    United States United States
    Beautiful hotel - I especially liked the dining room and the breakfast pianist! Excellent breakfast with many vegan options! The staff was all extremely attentive and helpful. The concierge helped me figure out which cable cars, etc to take as I...
  • Erick
    Switzerland Switzerland
    Excellent location Very friendly staff Very clean

Hotel area info

Restaurants

3 Restaurants On Site
  • Alpine Gourmet Prato Borni
    • Cuisine
      Local
    • Ambience
      Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Saycheese!
    • Cuisine
      Local
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Brasserie Lusi
    • Cuisine
      French • International • European
    • Dietary options
      Vegetarian • Vegan • Gluten-free

House rules

Grand Hotel Zermatterhof takes special requests – add in the next step!
Check-in
From 3:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 8 years
Extra bed upon request
Free
9 - 12 years
Extra bed upon request
CHF 140 per child, per night
13+ years
Extra bed upon request
CHF 200 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

Please inform Grand Hotel Zermatterhof of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Grand Hotel Zermatterhof