The family-run 4-star superior Wellness Hotel Alpenhof is located in the center of Zermatt, opposite the Sunnegga Cable Car Station and a 5-minute walk from the Gronergrat Railway. The Wellness Hotel Alpenhof hotel has 5 floors and each room is equipped with a mini-bar, cable TV, free WiFi, a safety deposit box, a seating area, and a bathroom. Most rooms also have a balcony. A diverse selection of gourmet menus and freshly prepared food is served at the restaurant. Local and international wines, as well as little snacks can be enjoyed in the new hotel lobby. Guests can relax in the Spa area with natural light, a large indoor pool, a hot tub, a sauna, steam baths and a tropical shower. A beauty salon and relax rooms are available as well at the Wellness Alpenhof. The refined smoking lounge, offers fine digestives, smoky whiskys and a selection of cigars. In winter, the piano bar is the perfect place to end the day sitting at the fireplace, enjoying a cocktail and listening to the pianist. A free transfer from and to the Zermatt Train Station is available on the days of arrival and departure, respectively.

This is our guests' favorite part of Zermatt, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Wellness Hotel Alpenhof has been welcoming Booking.com guests since Nov 4, 2009

Nearby Ski Lifts:
  • Zermatt-Sunnegga - 400 feet
  • Matterhorn Express Gondola - 3,800 feet
  • Zermatt - Furi Ski Lift - 3,800 feet
  • Eisfluh - 3,900 feet
  • Matterhorn Express 1 - 3,950 feet
  • Patrullarve - 4,400 feet

Property Highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Gluten-free, American


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 twin beds
and
1 sofa bed
or
1 sofa bed
and
1 queen bed
Bedroom :
1 queen bed
Living room:
1 sofa bed
4 twin beds
or
2 queen beds
Bedroom 1:
2 twin beds
Bedroom 2:
2 twin beds
Living room:
1 sofa bed
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.5
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
8.4
Location
9.2
Free WiFi
9.4
Select topics to read reviews:

See what guests loved the most:

  • Stephanei
    United States of AmericaUnited States of America
    The views are fabulous! The breakfast was great. Everyone was so helpful and friendly. We got a great massage - very relaxing atmosphere. Loved how easy it was to store bags while we hiked and then get cleaned up the day we were leaving.
  • Amy
    United States of AmericaUnited States of America
    Friendly, helpful staff. Great spa area and pool. Central location - walkable to town and gondolas. Very nice, comfortable room and deck.
  • Michael
    United States of AmericaUnited States of America
    Extremely helpful staff, excellent facilities, very good food, great room.
  • Peta
    AustraliaAustralia
    Loved the location, amenities, decor, the little touches and healthy options for breakfast. The sauna and hot tubs were the perfect way to end a day of adventures!
  • Jason
    United States of AmericaUnited States of America
    One of our favorite places we have ever stayed!! The staff was incredibly friendly, the food was amazing, and the amenities were top notch. We ate at the hotel multiple times not including the free breakfast and even spent one night in the cigar...
  • Zvia
    United States of AmericaUnited States of America
    The hotel was amazing! we only stayed a weekend but loved the great breakfast and sauna facilities. the spread for breakfast was huge and varied. the room was very comfortable, ours even had a view of the Matterhorn so we saw it a bit when the...
  • Jason
    United States of AmericaUnited States of America
    the layout of the property was well done. the amenities were perfect.
  • Camillazhao
    JapanJapan
    the room was so cozy, the breakfast was the best, the bathroom was so clean (I really care about bathroom), and the staff were so so friendly. I stayed at another place that's 3x the price at Zermatt for the other half of my stay, and now I really...
  • Avi
    United States of AmericaUnited States of America
    Amazing and friendly staff. Especially the bar man Ali which is big asset for the hotel. Very clean hotel. Very nice bar. Close to the lift. Close to the center. Very nice spa and wellness center. Very comfortable bad and mattress
  • Paras
    IndiaIndia
    Exceptional property and excellent facilities and staff

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hello! What is the best way to get to the Matterhorn express lift and how far is it? How about to get back to the hotel from that area of the ski area?

    Hello, there is a free E-bus that stops beside the hotel to bring you to the Matterhorn Paradise station. Otherwise you have the Sunnegga station almo..
    Answered on 24 October 2022
  • Hi! I was wondering whether the spa and pool will be open next weekend or not. Thank you for your attention and help. :-) Regards, Luca

    Dear Luca, the Spa is open together with the Hotel and Restaurant. Thank you!
    Answered on 27 May 2020
  • Does the cost of the package include the 10 days isolation in the UK on return to the UK

    Hello, we are not sure what you mean by this. The price is always for the period booked and for the stay in the hotel, not for any possible quarantine..
    Answered on 25 February 2021
  • Hello, not a question...just wanted to say what a fabulous hotel and restaurant. Exceptional food and service.

    Thank you very very much!!!!!
    Answered on 28 October 2020
  • Hi there. How much is the charge for pets? Thanks

    Dear Guest, pets will be charged with 20CHF per day. Best regards, Your Alpenhof Team
    Answered on 2 December 2022
  • Hello, is the spa and restaurant open next week between 27 and 30?

    Hello, yes everything is open for hotel guests.
    Answered on 27 December 2021
  • Still looking?

Hotel area info *

Restaurants
1 Restaurant On Site

  • Restaurant Alpenhof
    • Cuisine
      Local • European
    • Open for
      Breakfast • Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Wellness Hotel Alpenhof
Great facilities! Review score, 9.2

Most popular amenities
  • Indoor swimming pool
  • Spa
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Skiing
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 6.5 ft)
Outdoors
  • Sun deck
  • Terrace
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
Ski
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
    Off-site
  • Hiking
  • Skiing
    Off-site
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Shuttle service
  • Pet bowls
  • Daily housekeeping
  • Baggage storage
  • Packed lunches
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Hypoallergenic
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Hardwood or parquet floors
  • Heating
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Air conditioning
Accessibility
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
Spa
  • Locker rooms
  • Full-body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Sauna
Languages Spoken
  • German
  • English
  • French
  • Portuguese

House rules

Wellness Hotel Alpenhof takes special requests – add in the next step!

Check-in

From 3:00 PM to 10:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card Diners Club American Express Cash Wellness Hotel Alpenhof accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

A complimentary transfer service from and to the train station is offered to all guests on their arrival and departure day. Please inform the property about your arrival time in advance. Please note that the extra bed prices may vary according to season. Please contact the property directly for further information. Contact details are stated in the booking confirmation.

When booking more than 4 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Restaurant is closed from Sun, Oct 06, 2019 until Mon, Nov 25, 2019

Bar is closed from Sun, Oct 06, 2019 until Mon, Nov 25, 2019

Sauna is closed from Sun, Oct 06, 2019 until Mon, Nov 25, 2019

Spa/wellness center is closed from Sun, Oct 06, 2019 until Mon, Nov 25, 2019

Hot tub/jacuzzi is closed from Sun, Oct 06, 2019 until Mon, Nov 25, 2019

FAQs about Wellness Hotel Alpenhof

  • Check-in at Wellness Hotel Alpenhof is from 3:00 PM, and check-out is until 11:00 AM.

  • Wellness Hotel Alpenhof offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Skiing
    • Golf course (within 2 miles)
    • Bicycle rental
    • Locker rooms
    • Beauty services
    • Bike tours
    • Facial treatments
    • Walking tours
    • Waxing services
    • Swimming pool
    • Makeup services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Head massage
    • Hand massage
    • Full-body massage

  • Wellness Hotel Alpenhof is 1,300 feet from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Wellness Hotel Alpenhof may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Wellness Hotel Alpenhof has 1 restaurant:

    • Restaurant Alpenhof

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Wellness Hotel Alpenhof include:

    • Double
    • Single
    • Triple
    • Suite
    • Family

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Wellness Hotel Alpenhof on this page.

  • Guests staying at Wellness Hotel Alpenhof can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • American