About this property

Comfortable Accommodations: Rooms feature sea views, air-conditioning, and modern amenities including free WiFi, private bathrooms, and soundproofing. Additional comforts include bathrobes, mini-bars, and sofa beds. Exceptional Facilities: Guests can enjoy a sauna, fitness center, indoor swimming pool, hot tub, and yoga classes. The hotel offers a terrace, garden, and private check-in and check-out services. Dining Experience: The restaurant serves Chinese, Cantonese, European, and Steakhouse cuisines in a family-friendly, traditional, modern, and romantic ambiance. Breakfast includes continental, American, buffet, and Asian options. Prime Location: Located 16 mi from Shenzhen Bao'an International Airport, the hotel is near attractions such as He Xiangning Art Museum (3.7 mi) and Happy Valley Theme Park (4.3 mi). Highly rated by guests.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Andaz
Hotel chain/brand
Andaz

Property highlights

    • Top Location: Highly rated by recent guests (9.4)

    • Breakfast Info

    • Continental, Italian, Asian, American, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
1 king bed
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Dan
    United Kingdom United Kingdom
    Got a free upgrade to panoramic bay view king room upon arrival without even having to ask. Room was the absolute nicest room I have ever stayed in. Staff were amazing, and the facilities were amazing. Cannot say one bad thing about this place.
  • Ella
    Hong Kong Hong Kong
    Your concierge Carrey had made our stay so much comfortable and enjoyable, he was so helpful to cold our 2 days itinerary, definitely the reason contribute to our decision to return next week n future visits! Max is a plus !🫶
  • Sabrina
    Hong Kong Hong Kong
    Amazing property, very modern. Staff was super friendly and helpful, loved the refreshment area behind reception and the happy hour in the evenings. Nice bar too. Great gym!
  • Esther
    Hong Kong Hong Kong
    I tell the hotel that we are celebrating birthday and they gave us a free cake, fruit and also decorated the room with balloons. Which is totally surprising.
  • Yee
    Hong Kong Hong Kong
    位置很好,就在人才公園旁邊。離深圳灣口岸挺近的。酒店員工很專業有禮,樂於幫助。酒店設計也很有格調,房間略小,浴室卻很贊,又大又漂亮。早餐也不錯,咖啡很棒!

Hotel area info

Restaurants

3 Restaurants On Site
  • 东室
    • Cuisine
      Cantonese • Chinese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
  • 西室
    • Cuisine
      Steakhouse • European
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Romantic
  • 谧园
    • Cuisine
      Chinese • European
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

House rules

Andaz Shenzhen Bay takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4+ years
Extra bed upon request
CNY 583 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note that any reservations from high-risk areas will not be accepted. The classification of high-risk areas is subject to government announcement in real time. You must provide a green health code before check-in. For more information, please contact our hotel Guest Service.

In light of the recent novel coronavirus developments and for precautionary measures, some of the hotel’s restaurants, bars and recreational facilities may have limited services. For inquiries, please contact the hotel directly.

Any unauthorized commercial photography and other profit-making activities in the public areas or rooms of the hotel are prohibited.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Andaz Shenzhen Bay of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Andaz Shenzhen Bay