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About this property

Comfortable Accommodations: Atour X Hotel Hangzhou West Lake Ding an Road in Hangzhou offers comfortable rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, seating area, and free WiFi. Dining Experience: Guests can enjoy Chinese and British cuisines at the traditional restaurant. The outdoor fireplace provides a cozy atmosphere for relaxation. Facilities and Services: The hotel features a fitness center, private check-in and check-out, 24-hour front desk, concierge service, and tour desk. Additional services include laundry, room service, and express check-in and check-out. Prime Location: Located 16 mi from Hangzhou Xiaoshan International Airport, the hotel is near Wushan Square (1.2 mi) and Hangzhou Railway Station (1.1 mi). Other attractions include Lingyin Temple (6.2 mi) and Xixi Wetland (8.1 mi). Guests appreciate the attentive staff and convenient location.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.2)

    • Breakfast Info

    • Asian, Buffet, Breakfast to go


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Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Nicole
    Singapore Singapore
    I love the room setting, the toilet design is anti-slipping in the bathroom & I really love the help of the kind staffs at lobby 😊 Special thanks to 可君 as she patiently help with my sister for direction, introducing foods nearby and also help with...
  • Nora
    Switzerland Switzerland
    We really liked the hotel, the rooms were very nice, clean and spacious. The staff was very friendly as well.
  • Jai-jai
    China China
    The hotel was well located close to West Lake, metro and shopping areas. The breakfast they offered was okay, not many western options though. Staff didn't really speak English but were still patient with us when checking in and very helpful.
  • Boon
    Malaysia Malaysia
    good location, cozy room, friendly and helpful staff
  • Andrea
    Spain Spain
    Everything, customer service was brilliant and with really nice and friendly members of staff. Special mention to Liu, she spent a hole day showing us the highlights of the town. They upgraded our room, it was a very good sized room with nice bed...
  • Zhifang
    Canada Canada
    The staff was very kind and the front desk was helpful.
  • Samantha
    Australia Australia
    Room was spacious and great value for money. Staff were lovely and helpful! Centrally located, walking distance to metro.
  • Lynnie
    Malaysia Malaysia
    Efficient staff, polite, attentive and friendly. Room was clean and have sufficient amenities and free suppplies in the mini fridge everyday. So good. Have enjoyed our stay here. Excellent service :-)
  • May
    Singapore Singapore
    Breakfast was ok but location need a bit of walking to the train station if have transport to train station will be good
  • Trang
    Thailand Thailand
    Nice room. 10-min Walking distance to the Ding An metro station.

Hotel area info

Restaurants

1 Restaurant On Site
  • 餐厅 #1
    • Cuisine
      Chinese • British
    • Open for
      Breakfast
    • Ambience
      Traditional

Amenities of Atour X Hotel Hangzhou West Lake Ding an Road

Great facilities! Review score, 8.9

Most popular amenities

  • Free Wifi
  • Family rooms
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens

Outdoors

  • Outdoor fireplace

Kitchen

  • Electric kettle

Living Area

  • Sofa
  • Sitting area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Laundry

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Wheelchair accessible

Spa

  • Fitness center

Languages Spoken

  • Chinese

House rules

Atour X Hotel Hangzhou West Lake Ding an Road takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Atour X Hotel Hangzhou West Lake Ding an Road of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Atour X Hotel Hangzhou West Lake Ding an Road