• Swimming pool
  • Free WiFi
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Baggage storage
  • Heating
  • Elevator

Located in Mariánské Lázně and with Colonnade by the Singing Fountain reachable within a 3-minute walk, Ensana Hvězda - Imperiál - Neapol has a tour desk, allergy-free rooms, a terrace, free WiFi and a restaurant. A sauna and a ski equipment rental service are available for guests. The hotel has an indoor pool, fitness center, evening entertainment and room service. All rooms at the hotel come with a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with free toiletries and a hairdryer. At Ensana Hvězda - Imperiál - Neapol the rooms come with bed linen and towels. Guests at the accommodation can enjoy a buffet or a continental breakfast. You can play table tennis at this 4-star hotel, and the area is popular for hiking and skiing. Speaking Czech, German and Russian, staff are willing to help at the 24-hour front desk. The Singing Fountain is a 5-minute walk from Ensana Hvězda - Imperiál - Neapol, while Castle and Chateau Bečov nad Teplou is 14 miles from the property. The nearest airport is Karlovy Vary International, 24 miles from the hotel, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Ensana Hotels
Hotel chain/brand

Property Highlights

Located in the best-rated area in Mariánské Lázně, this hotel has an excellent location score of 9.1

Breakfast Info

Continental, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.5
Facilities
8.7
Cleanliness
9.0
Comfort
8.8
Value for money
8.2
Location
9.1
Free WiFi
9.3
Select topics to read reviews:

See what guests loved the most:

  • Nikolai
    Czech Republic Czech Republic
    Historical vibe of the place. Swimming facilities. Restaurant: nice food and great welcoming staff.
  • Martin
    Czech Republic Czech Republic
    Excellent breakfast and dinner buffet, a lot of vegetables always available. The swimming pool is magnificent. Even though my room looked on the road and square, the nights (and days too) were perfectly quiet. What's also great about this hotel...
  • Yuliya
    Germany Germany
    Spa area and access to all spa centers of the four hotels through inner tunnels - Roman Bathes! Quality of the rooms is high and well maintained, location next to the forest and lovely views. Staff is kind and attentive

Hotel area info

Restaurants
1 Restaurant On Site

  • RESTAURACE FRANZ JOSEF + SISSI
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Gluten-free • Dairy-free

Amenities of Ensana Hvězda - Imperiál - Neapol
Great facilities! Review score, 8.7

Most popular amenities
  • Indoor swimming pool
  • Spa
  • Private Parking
  • Free WiFi
  • Restaurant
  • Non-smoking rooms
  • Fitness center
  • Airport shuttle
  • Facilities for disabled guests
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski pass vendor
  • Ski rental on site
  • Ski school
    Additional charge
Activities
  • Bicycle rental
    Additional charge
  • Live music/Performance
  • Tour or class about local culture
  • Walking tours
    Additional charge
  • Temporary art galleries
  • Evening entertainment
  • Racquetball
    Additional chargeOff-site
  • Horseback riding
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Ping-pong
  • Skiing
    Off-site
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional chargeOff-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Private parking is available on site (reservation is needed) and costs € 14 per day.
  • Parking garage
Front Desk Services
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safe
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Free!
  • Open all year
  • Pool/Beach towels
Spa
  • Locker rooms
  • Fitness classes
  • Fitness
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • Czech
  • German
  • Russian

House rules

Ensana Hvězda - Imperiál - Neapol takes special requests – add in the next step!

Check-in

From 2:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4 - 12 years
Extra bed upon request
€ 30 per child, per night
13+ years
Extra bed upon request
€ 40 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash Ensana Hvězda - Imperiál - Neapol accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

When booking more than 9 rooms, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Ensana Hvězda - Imperiál - Neapol

  • Check-in at Ensana Hvězda - Imperiál - Neapol is from 2:00 PM, and check-out is until 11:00 AM.

  • Guests staying at Ensana Hvězda - Imperiál - Neapol can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • The prices at Ensana Hvězda - Imperiál - Neapol may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Ensana Hvězda - Imperiál - Neapol has 1 restaurant:

    • RESTAURACE FRANZ JOSEF + SISSI

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Ensana Hvězda - Imperiál - Neapol on this page.

  • Ensana Hvězda - Imperiál - Neapol is 1,650 feet from the center of Mariánské Lázně. All distances are measured in straight lines. Actual travel distances may vary.

  • Ensana Hvězda - Imperiál - Neapol offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Skiing
    • Bowling
    • Ping-pong
    • Tennis court
    • Racquetball
    • Golf course (within 2 miles)
    • Evening entertainment
    • Pedicure
    • Live music/Performance
    • Beauty services
    • Locker rooms
    • Spa lounge/Relaxation area
    • Swimming pool
    • Horseback riding
    • Walking tours
    • Hair coloring
    • Bicycle rental
    • Hair treatments
    • Temporary art galleries
    • Fitness
    • Tour or class about local culture
    • Facial treatments
    • Haircut
    • Manicure
    • Spa/Wellness packages
    • Spa facilities
    • Fitness classes

  • Room options at Ensana Hvězda - Imperiál - Neapol include:

    • Twin/Double
    • Single