My credit card company charged me twice and paid hotel twice. They were so helpful and gave us back the 2nd payment in cash. Some hotels might have put me through many steps to get the 2nd payment back...but Ohana Beach hotel desk quickly confirmed the 2nd payment and refunded in cash! Great customer service and cooperative!
Had to depart hotel before breakfast was being served. The kitchen opened early to make the two of us breakfast so we could eat before leaving so early...wonderful service!
The beds were EXTREMELY comfortable. Stayed in other places in Ecuador and these are by far the best. Clean comfortable. Staff was very friendly and helpful. 1km from downtown area so very quiet.
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