• Apartments
  • Kitchen
  • City view
  • Washing machine
  • Free WiFi
  • Terrace
  • Balcony
  • Air conditioning
  • Private Bathroom
  • Baggage storage

Located within 1312 feet of Santa María La Blanca Church and 2625 feet of Barrio Santa Cruz in the center of Seville, Genteel Home Mateos Gago features accommodations with free WiFi and seating area. All units here are air-conditioned and feature a flat-screen TV, a living room with a sofa, a well-equipped kitchen with a dining area, and a private bathroom with shower, a hairdryer and free toiletries. A microwave, a fridge and stovetop are also available, as well as a kettle and a coffee machine. Both a bicycle rental service and a car rental service are available at the apartment. Plaza de España is 1.1 mi from Genteel Home Mateos Gago, while Maria Luisa Park is 1.4 mi from the property. The nearest airport is Seville, 5.6 mi from the accommodations, and the property offers a paid airport shuttle service.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the real heart of Seville, this property has an excellent location score of 9.7!

Reliable Info
Guests say the description and photos for this property are accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
Bedroom 1:
2 twin beds
Bedroom 2:
1 full bed
Bedroom 3:
2 twin beds
Bedroom 4:
2 twin beds
Bedroom 1:
1 full bed
Bedroom 2:
1 twin bed
Living room:
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.4
Facilities
8.9
Cleanliness
9.2
Comfort
9.3
Value for money
8.8
Location
9.7
Select topics to read reviews:

See what guests loved the most:

  • Cassie
    United States of America United States of America
    The location was fabulous. The roof top terrace had an amazing view of the Cathedral. Plenty of hot water and good water pressure.
  • Jian
    United States of America United States of America
    it’s perfect apartment! We will come back for sure.
  • Jose
    United States of America United States of America
    The apt was very comfortable; 4 bedrooms and 4 bathrooms, excellent for a group or family. small kitchen but with everything you’ll need. be aware its in a 4th floor with an elevator for barely one person. the location is the best attribute!!!...

Managed by Genteel Home

Company review score: 9.2Based on 13,318 reviews from 171 properties
171 managed properties

Company info

At Genteel Home, we are a young and entrepreneurial team, full of passion and energy. Our primary purpose is to transform our guests' stays into unforgettable experiences that exceed their expectations. We operate in the most iconic areas of the main cities of Spain, such as Seville, Granada, Cádiz, Madrid, Málaga, Marbella, and Córdoba, and in Italy in cities like Florence and Prato. Each of these locations has been carefully selected, ensuring that our apartments are in the most exclusive and privileged areas. Since our foundation in 2013, we have positioned ourselves as a benchmark in the luxury tourist apartment sector in Spain, establishing ourselves as one of the leading companies with an extensive and select variety of properties in our catalog. This recognition is no accident, as each property goes through a rigorous selection process, and we take care of every detail meticulously to ensure that our guests' experience is exceptional. We are proud to have a team of highly committed professionals to excellence, and we continue in the constant search for expansion and improvement of our services. What sets us apart is our commitment to quality. We provide apartments that meet the highest standards of comfort and exclusivity, backed by unparalleled and personalized customer service. This customer service is available 24 hours a day, assisting our clients before their arrival and throughout their stay, thus guaranteeing a flawless experience in all aspects.

Property info

The Genteel Home Santa Cruz Property has 2 apartments from one to 4 bedrooms, both of them located in the surroundings of Mateos Gago Street, one of the best known and most lively in the city, which flows directly into the Cathedral of Seville. Apart from being able to enjoy an excellent location, just a step away from the Cathedral and the Reales Alcazares, all apartments are furnished with quality furniture that ensure comfort, and equipped with everything you need to have a perfect stay. Although the access by car is possible, it is quite complicated due to the narrowness of the streets and the various prohibitions, so we recommend to park in one of the nearby car parks and accessing the apartment on foot. The booking of each Genteel Home accommodation includes the offer of extra experiences or activities to improve your experience, which are managed by external providers, who will inform you by e-mail or WhatsApp, and you can contract or refuse them. For more information about the management of experiences and extra activities of the accommodations, please visit our Privacy Policy on our official website. *During your stay, the access to the property is limited exclusively to the number of individuals specified at the booking process. Consequently, entry to the property is strictly prohibited for persons not registered as guests. Failure to adhere to this rule will result in an additional charge amounting to 50% of the total cost of the stay as a penalty, or alternatively, immediate expulsion from the accommodation.

Neighborhood info

The Santa Cruz neighborhood is the most popular neighborhood in Seville and has its origin in the old Jewish quarter of Seville, a neighborhood where Jews lived from the reconquest of Seville by Ferdinand III of Castile until their expulsion in the century XV. Located in the heart of Seville, it extends to the Cathedral, the Alcazar Gardens and the Murillo Gardens. While walking through this neighborhood you can learn more about its history contemplating the Arab and Jewish particularities that characterize it, as well as the narrow streets that lead to the traditional Sevillian courtyards and squares, such as the Plaza de la Alianza or the Plaza of Dona Elvira. During your stay in the Santa Cruz neighborhood you will feel like one of us, surrounded by houses in the pure Andalusian style and the atmosphere so pleasant that it is so typical of the place. You will find the Giralda, the Patio de los Naranjos, the Alcazar, the Archivo de Indias, etc. within walking distance.

Languages Spoken

English,Spanish,French

Area info

Amenities of Genteel Home Mateos Gago
Great facilities! Review score, 8.9

Most popular amenities
  • Parking
  • Free WiFi
  • Airport shuttle
  • Heating
  • Air conditioning
  • Baggage storage
Parking
Public parking is available at a location nearby (reservation is needed) and costs € 18 per day.
    Internet
    WiFi is available in all areas and is free of charge.
    Kitchen
    • High chair
    • Dining table
    • Coffee machine
    • Cleaning products
    • Toaster
    • Stovetop
    • Oven
    • Kitchenware
    • Electric kettle
    • Kitchen
    • Washing machine
    • Microwave
    • Refrigerator
    • Kitchenette
    Bedroom
    • Linens
    • Wardrobe or closet
    Bathroom
    • Toilet paper
    • Towels
    • Bathtub or shower
    • Private Bathroom
    • Free toiletries
    • Hairdryer
    • Shower
    Living Area
    • Dining area
    • Sofa
    • Sitting area
    Media & Technology
    • Flat-screen TV
    • TV
    Room Amenities
    • Socket near the bed
    • Drying rack for clothing
    • Clothes rack
    • Soundproof
    • Private entrance
    • Ironing facilities
    • Iron
    Accessibility
    • Upper floors accessible by elevator
    Food & Drink
    • Tea/Coffee maker
    Activities
    • Cooking class
      Additional chargeOff-site
    • Bike tours
      Additional charge
    • Walking tours
      Additional charge
    Outdoor & View
    • City view
    • Landmark view
    • View
    Building Characteristics
    • Private apartment in building
    • Detached
    Transportation
    • Bicycle rental
      Additional charge
    • Car rental
    • Airport shuttle
      Additional charge
    Front Desk Services
    • Invoice provided
    • Baggage storage
      Additional charge
    • Tour desk
    Miscellaneous
    • Air conditioning
    • Smoke-free property
    • Heating
    • Soundproof rooms
    Languages Spoken
    • English
    • Spanish
    • French

    House rules

    Genteel Home Mateos Gago takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 9:00 PM

    Guests are required to show a photo ID and credit card at check-in

    You need to let the property know what time you'll be arriving in advance.

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 3 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 2 years
    Crib by request
    Free

    Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

    This property doesn't offer extra beds.

    The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

    All cribs and extra beds are subject to availability.

    No age restriction

    There's no age requirement for check-in

    Maestro Mastercard Visa American Express Cash is not accepted Genteel Home Mateos Gago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Quiet hours

    Guests need be quiet between 11:00 PM and 9:00 AM.

    Pets

    Pets are not allowed.

    The fine print
    Must-know information for guests at this property

    Late Check in from 9:00 pm - 00:00: 30€ Late Check in from 00:00 - 2:00 am: 50€

    All requests for late arrival are subject to confirmation by the property.

    The property may request a 300€ deposit prior to arrival as a guarantee.

    The deposit, paid with a debit or credit card, will be refunded after departure if the established accommodations rules are met and no damage to the property is identified.

    A surcharge of 50€ applies for arrivals from 00:00 - 2:00 am. All requests for late arrival are subject to confirmation by the property. Late Check in from 9:00 pm - 00:00: 30€ Late Check in from 00:00 - 2:00 am: 50€ All requests for late arrival are subject to confirmation by the property. The property may request a 300€ deposit prior to arrival as a guarantee. The deposit, paid with a debit or credit card, will be refunded after departure if the established accommodations rules are met and no damage to the property is identified.

    Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Genteel Home Mateos Gago of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    This property does not accommodate bachelor(ette) or similar parties.

    Quiet hours are between 23:00:00 and 09:00:00.

    Guests under the age of 18 can only check in with a parent or official guardian.

    License number: VFT/SE/05903 - VFT/SE/06196

    FAQs about Genteel Home Mateos Gago

    • Yes, there are options at this property that have a terrace. You can find out more about this and the other facilities at Genteel Home Mateos Gago on this page.

    • You can choose from a number of accommodation options at Genteel Home Mateos Gago (subject to availability) that have:

      • 2 bedrooms
      • 4 bedrooms

      For more detailed info, check the accommodation option(s) breakdown on this page.

    • Check-in at Genteel Home Mateos Gago is from 3:00 PM, and check-out is until 11:00 AM.

    • You can choose from a number of accommodation options at Genteel Home Mateos Gago (subject to availability) that can accommodate:

      • 3 guests
      • 8 guests

      For more detailed info, check the accommodation option(s) breakdown on this page.

    • The prices at Genteel Home Mateos Gago may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Genteel Home Mateos Gago on this page.

    • Genteel Home Mateos Gago is 1,800 feet from the center of Seville. All distances are measured in straight lines. Actual travel distances may vary.

    • Genteel Home Mateos Gago offers the following activities/services (charges may apply):

      • Walking tours
      • Cooking class
      • Bike tours
      • Bicycle rental