Hyatt Centric Gran Via Madrid
- City view
- Pet friendly
- Free Wifi
- Terrace
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
About this property
Nestled in the heart of Madrid's iconic Gran Vía, Hyatt Centric Gran Vía Madrid serves as the perfect launchpad for exploring the city's vibrant culture and history. The hotel features 159 rooms, including 16 suites, each thoughtfully designed with custom furnishings that blend Madrid's dynamic spirit with contemporary comfort. On the ground floor, Ondas, our lobby bar, pays tribute to Spanish music and the legendary musicals that have graced Gran Vía. It's an inviting space to enjoy gourmet coffee, vermouth, or light snacks in a warm, melodic ambiance. Ascend to the first floor to discover Hielo y Carbón, where the innovative 5Senses dining experience awaits. This culinary journey is designed to engage all five senses, offering meticulously crafted dishes complemented by an impressive wine selection. During the summer months, our rooftop terrace, El Jardín de Diana, transforms into a tribute to the Balearic essence. The seasonal menu features Mediterranean-inspired cuisine and cocktails that transport guests to the heart of the archipelago. Additional amenities include a 24-hour fitness center, complimentary Wi-Fi throughout the hotel, and round-the-clock room service. Conveniently located just a 45-minute metro ride from Adolfo Suárez Madrid-Barajas Airport, the hotel is steps away from landmarks like Puerta del Sol, Plaza de Callao, El Retiro Park, and the Literary Quarter. Top Amenities: • Complimentary Wi-Fi throughout the hotel • Family-friendly and nonsmoking rooms • 24-hour fitness center • Three distinctive dining venues: o Ondas (lobby bar): Gourmet coffee, vermouth, and light bites with a musical flair o El Jardín de Diana (rooftop): Balearic-inspired cocktails and relaxed dining o Hielo y Carbón (first floor): 5Senses dining experience for a sensory-rich dinner • Accessible facilities for guests with mobility needs • 24-hour reception and concierge services • In-room tea and coffee-making facilities • Varied breakfast options, including buffet and à la carte selections at Hielo y Carbón
Couples in particular like the location – they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Free Wifi
- Family rooms
- Non-smoking rooms
- Fitness center
- 3 restaurants
- Facilities for disabled guests
- 24-hour front desk
- Tea/Coffee Maker in All Rooms
- Bar
Guest reviews
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Guests who stayed here loved
- Mohd
Saudi Arabia“Honestly I recommend this hotel for any traveller going to Madrid , all the staff there are very kind and too professional and always ready to help , reception for checking in and out they can finish the process in a minute time , house keeping...” - Abdulhadi
United Arab Emirates“Location and room. Clean and spacious. Comfortable bedding. Check in staff was very welcoming and helpful.” - Charles United Arab Emirates“Friendly staff and very helpful Excellent location Wonderful customer service”
- Sameera
Qatar“The location was perfect—central and close to all the major attractions. The rooftop terrace was a beautiful spot to relax with great views of the city. The staff were friendly and helpful, and the rooms were modern and comfortable.” - Fatma
Kuwait“location .. friendly staff.. clean all facilities in room .. good service .” - Abdullatif Kuwait“The location is very nice. It’s near to everything.”
- Rawaa
Israel“The hotel is amazing , the location is prefect It is close to all the places you need to visit as it your first time in Madrid , and don’t forget to ask about Marcos and Mario if u need anything in Madrid.” - Sean
Bahamas“The convenience along with the location. This was very important to me.” - Sherif
Egypt“Location is in the heart of a shopping district, all staff members are extremely friendly & nice” 
Ali Kuwait“Elevators were not enough (only 2 and 1 was out of service) which made the waiting time longer”
Hotel area info
Restaurants
- Hielo y Carbón
- CuisineGrill/BBQ
- Open forLunch • Dinner
- AmbienceFamily-friendly • Modern
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
- El Jardín de Diana
- CuisineSpanish
- Open forBrunch • Lunch • Dinner • Cocktail hour
- AmbienceModern
- Dietary optionsVegetarian • Vegan
- Ondas
- CuisineMediterranean
- AmbienceModern
- Dietary optionsVegetarian
House rules
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Please note that the property reserves the right to pre-authorize credit cards prior to arrival.
Please note that when booking 5 or more rooms, different policies and additional supplements may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of € 300 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
