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About this property

Less than 0.6 mi from Mercado San Miguel and a 13-minute walk from Puerta de Toledo, the property offers a terrace and a bar. The accommodations provides a 24-hour front desk, spa and free WiFi is available. At the hotel, every room comes with a desk and a flat-screen TV. The private bathroom is equipped with a shower, free toiletries and a hair dryer. The units at Pestana Collection Plaza Mayor have air conditioning and a wardrobe. A buffet breakfast is available daily at the property. Pestana Collection Plaza Mayor is located in Plaza Mayor, while Thyssen-Bornemisza Museum is 0.7 mi from the property. Adolfo Suarez Madrid-Barajas Airport is 8.6 mi away.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pestana Hotel & Resorts
Hotel chain/brand
Pestana Hotel & Resorts

Property highlights

    • Located in the heart of Madrid, this hotel has an excellent location score of 9.8

    • Breakfast Info

    • Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 king bed
1 king bed
Bedroom
1 king bed
Living room
1 sofa bed
1 queen bed
1 king bed
1 king bed
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Rebecca
    United States United States
    The location and facilities were great. The rooftop pool was wonderful and the grotto/spa was even better.
  • Courtney
    United States United States
    The staff was exceptional and always handled any of our questions in a polite manner. We also really enjoyed the amenities, such as the two pools and sauna. We would highly recommend coming here for your stay in Madrid!
  • Sylvia
    United States United States
    Beautiful, comfortable, convenient, personable staff!
  • Ellen
    United States United States
    Beautiful hotel. Great location. Lovely staff. It was perfect.
  • Notzathros
    United States United States
    Wonderful location. My room had a balcony overlooking the square so there was always something interesting going on. Pretty breakfast room with a lovely breakfast buffet. The dinner menu was also nice.
  • Fran
    United States United States
    The Pestana Plaza Mayor is right on the central square with tons of restaurants and shops. But it also faces the quieter side outside the square, so when we asked for a quiet room, we were able to get one away from the hustle and bustle of the...
  • John
    New Zealand New Zealand
    Great location. All the staff were very friendly and helpful. Nothing was too much trouble. You could see the sense of pride. Lovely room overlooking the inner courtyard. Fantastic breakfasts.
  • Juan
    Panama Panama
    Location. Our room overlooked the Plaza Mayor. Beautiful rooms and quaint facilities, high end
  • Richard
    United Kingdom United Kingdom
    Very central, excellent staff, very clean, great breakfast
  • Tracy
    United States United States
    The room was spacious and the view was splendid. The staff was so helpful and friendly. They helped answer every question.

Hotel area info

Restaurants

2 Restaurants On Site
  • Café de la Plaza - Patio
    • Cuisine
      Mediterranean • Spanish
    • Open for
      Breakfast • Lunch • Dinner • High tea
    • Ambience
      Modern • Romantic
  • Café de la Plaza - Terraza
    • Cuisine
      Mediterranean • Spanish

House rules

Pestana Collection Plaza Mayor takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of € 150 is required on arrival. That's about $175. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Payment of the total stay is made at the arrival. The Hotel accept payment in cash. Nevertheless, by law, if you are a Spanish resident it can only be up to €1000 euros."

Special requests are subject to availability and may incur a supplement.

Children under the age of 18 can only access the property at certain times and accompanied by an adult.

When booking 5 rooms or more, different policies and additional supplements may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Pestana Collection Plaza Mayor of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of € 150 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

License number: 598145

FAQs about Pestana Collection Plaza Mayor