About this property

Set just a 4-minute walk from the medieval district of Carcassonne, Mercure Carcassonne La Cité offers an outdoor swimming pool in summer and views of the city walls. Free WiFi is provided. Mercure Carcassonne Porte De La Cite features air-conditioned rooms with modern private bathrooms. Rooms are decorated in pastel tones and overlook the garden or the Montagne Noire. The hotel's restaurant, Le Vicomté, serves Mediterranean specialties for lunch and dinner. A selection of wines are available to accompany your meals. Guests can also relax at the bar, next to the fireplace. Other services include room service, free private parking, a garden and 3 meeting rooms for up to 90 people. Carcassonne Train Station is 1.6 mi away.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Located in the best-rated area in Carcassonne, this hotel has an excellent location score of 9.5

    • Breakfast Info

    • Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
2 twin beds
2 twin beds
1 twin bed
and
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Michael
    United Kingdom United Kingdom
    Location was superb and the staff were all very friendly and helpful.
  • Tatiana
    France France
    Very friendly reception, excellent service, very nice breakfast, beautiful garden and clean swimming pool!!! Rooms are comfortable, bathrooms large with Nuxe cosmetic and nice towels. It was a very pleasant stay.
  • Terrence
    United States United States
    Great location, hotel staff very helpful and pleasant, great breakfast.
  • Robert
    United Kingdom United Kingdom
    All the hotel staff are very helpful and pleasant. Hotel has parking and the beds are comfortable. The location is a short walk to La Cite and many restaurants. TV channel choices reasonable. Pleasant garden.
  • Christine
    United States United States
    The terrace and gardens were so inviting and well maintained. The room size was irrelevant, as we spent most waking hours at the hotel in the terrace. Boulangerie l’Ancestrale in town (15 mins walk) is well worth a stop.
  • Mariia
    Spain Spain
    We really loved this hotel! The staff did an excellent job – everyone was very professional and helpful. Everything was very clean, and both the room and the bathroom were excellent: spacious, comfortable, and well maintained. The food in the...
  • Cecile
    France France
    Great family setup; the crib was already installed when we arrived. Friendly staff.
  • Nicola
    Ireland Ireland
    The pool was lovely, and location, so near to Cite..staff very welcoming and helpful.
  • Catherine
    United States United States
    I loved the room on the pool side. Very relaxing and beautiful room. Minute from the Cité by foot.
  • Christopher
    United Kingdom United Kingdom
    So close to the castle, great friendly staff, farmhouse ambience, good air con( it was 42 degrees outside. Good food in the restaurant, parking was perfect so near to the castle

Hotel area info

Restaurants

1 Restaurant On Site
  • LA TABLE DE L'OLIVIER
    • Cuisine
      French • Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional
    • Dietary options
      Vegetarian

Amenities of Mercure Carcassonne La Cité

Great facilities! Review score, 8.6

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Kitchen

  • Dining table
  • Electric kettle

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may apply.

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free private parking is available on site (reservation is not possible).

  • Electric vehicle charging station
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Baggage storage
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Pet bowls
  • Pet basket
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
  • Entire unit located on ground floor

Outdoor swimming pool
Free!

  • Seasonal
  • All ages welcome
  • Pool with view
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Fenced pool

Spa

  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers

Languages Spoken

  • English
  • Spanish
  • French

House rules

Mercure Carcassonne La Cité takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Please note that parking spaces are limited and subject to availability.

Please note that children under 12 years old can enjoy breakfast for free.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Carcassonne La Cité of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Mercure Carcassonne La Cité