Hotel

Chapter House

9-13 St John's Street, Salisbury, SP1 2SB, United Kingdom – Excellent location - show map

Excellent location — rated 9.6/10! (score from 991 reviews)

Real guests • Real stays • Real opinions

8.7
Fabulous
991 reviews

Staff,were really friendly,and upgraded our room for free,the food was excellent 😃

Jeanette United Kingdom

Friendly & polite staff. Sunday lunch/dinner, breakfasts and evening meals were all good quality and were well cooked and presented. the property has a nice feel about it and the room was clean & comfortable.

Paula United Kingdom

Excellent Customer Service beautiful decor and lovely food

Lucy United Kingdom

Great authentic room uneven stairs and floors, fab breki

Maria United Kingdom

lovely rooms and bathrooms, comfy beds. staff very helpful

Jane Hong Kong

Very old with low beams but rooms individual, a welcome change from the usual bland rooms in many hotels. Excellent location and car parking 3 minutes away. Lots to visit around the area and in Salisbury itself. Excellent restaurant and popular with locals. Having been born and brought up in Salisbury I can't recommend the area enough and the hotel makes an ideal centre, in my youth it was known as the King's Arms. Staff were attentive and helpful and made are stay very enjoyable.

John United Kingdom

Lovely room very good size despite being a small double, great shower, original beams and very tastefully decorated, Fab breakfast - great selection of fruit, yoghurt, muesli etc and well cooked Full English.

Karen United Kingdom

Huge thank you to all at chapter house, we were made to feel so welcome. We had a wonderful stay, our room was luxurious, from the bed linen to the bath, our evening meal and breakfast was amazing tasting food. All expectations were beyond met. Everything they do, they do it really well. Lovely experience which we will repeat. Thank you.

Annette United Kingdom

I loved the hotel building. It was so old and had kept much of its original architecture, including an uneven an staircase. It was tastefully decorated with a quirky feel. Tasty food in the restaurant. Lovely staff. Great stay in Salisbury.

Paula United Kingdom

The hotel was lovely, the staff helpful and welcoming, and the breakfast excellent. We were in a comfortable bed in a recently refurbished room (see below). The location was excellent (apart from an early-morning delivery of beer barrels)!

Nicholas United Kingdom
8.7
Fabulous
991 reviews
  • What guests loved the most:
  • “Staff,were really friendly,and upgraded our room for free,the food was excellent 😃”
    Jeanette Jeanette United Kingdom United Kingdom
  • “Friendly & polite staff. Sunday lunch/dinner, breakfasts and evening meals were all good quality and were well cooked and presented.”
    Paula Paula United Kingdom United Kingdom
  • “Excellent Customer Service beautiful decor and lovely food”
    Lucy Lucy United Kingdom United Kingdom
  • “Great authentic room uneven stairs and floors, fab breki”
    Maria Maria United Kingdom United Kingdom
  • “lovely rooms and bathrooms, comfy beds. staff very helpful”
    Jane Jane Hong Kong Hong Kong
  • “Very old with low beams but rooms individual, a welcome change from the usual bland rooms in many hotels. Excellent location and car parking 3 minutes away.”
    John John United Kingdom United Kingdom
  • “Lovely room very good size despite being a small double, great shower, original beams and very tastefully decorated, Fab breakfast - great selection of fruit, yoghurt, muesli etc and well cooked...”
    Karen Karen United Kingdom United Kingdom
  • “Huge thank you to all at chapter house, we were made to feel so welcome.”
    Annette Annette United Kingdom United Kingdom
  • “I loved the hotel building. It was so old and had kept much of its original architecture, including an uneven an staircase. It was tastefully decorated with a quirky feel. Tasty food in the...”
    Paula Paula United Kingdom United Kingdom
  • “The hotel was lovely, the staff helpful and welcoming, and the breakfast excellent. We were in a comfortable bed in a recently refurbished room (see below).”
    Nicholas Nicholas United Kingdom United Kingdom

Categories:

  • Staff9.4
  • Facilities8.7
  • Cleanliness9.1
  • Comfort9.1
  • Value for money8.7
  • Location 9.6
High score for Salisbury

You're eligible for a Genius discount at Chapter House! To save at this property, all you have to do is sign in.

Perfectly located at the gates to The Cathedral Close and ten minutes to Stonehenge. The Chapter House is steeped in history and culture. There are 17 comfortable boutique letting rooms, ranging from spacious and luxurious executive rooms to family suites, double rooms and twin rooms. All are unique and quirky, some with original panelling and fireplaces and all with fluffy goose down duvets, Egyptian cotton linen, luxurious designer toiletries and flatscreen TVs. All our rooms are en-suite with walk-in showers, some also have baths, even in the bedroom! Please specify when booking if you have particular preference and we will try our best to accommodate you. All rooms have coffee and tea making facilities, ironing boards, a hairdryers and a safe for your personal goods.

The Chapter House boasts one of the best steakhouses in the south west. Here you'll find a selection of house dry aged cuts, finger-licking marinated racks of ribs, handmade pure beef burgers, as well as a wide range of poultry, fish and vegetarian dishes. Every Sunday we serve up our famous Sunday roast, definitely worth booking for! And there's a little South African twist here too with Bobotie and Durban style curries on the menu as well as some top-notch wines from Stellenbosch and The Hemel en Aarde Valley. Join us in our traditional bar for a cocktail or pint of ale by the fireside or in our lovely heated outdoor courtyard - plus there's snuggly blankets if you are still cold!

This is our guests' favourite part of Salisbury, according to independent reviews.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Chapter House has been welcoming Booking.com guests since 22 Jun 2007.

Show me more
Most popular facilities
Parking
Free WiFi
The Chapter House
Non-smoking rooms
Tea/coffee maker in all rooms
Bar

Property highlights

Situated in the best rated area in Salisbury, this hotel has an excellent location score of 9.6

Great Food: Meals here are highly recommended

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Gluten-free, Buffet, Breakfast to go

Saved to 731 lists

Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 double bed
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Guest reviews
Categories:
Staff
9.4
Facilities
8.7
Cleanliness
9.1
Comfort
9.1
Value for money
8.7
Location
9.6
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Jeanette
    United KingdomUnited Kingdom
    “Staff,were really friendly,and upgraded our room for free,the food was excellent 😃”
  • Paula
    United KingdomUnited Kingdom
    “Friendly & polite staff. Sunday lunch/dinner, breakfasts and evening meals were all good quality and were well cooked and presented. the property has a nice feel about it and the room was clean & comfortable.”
  • Lucy
    United KingdomUnited Kingdom
    “Excellent Customer Service beautiful decor and lovely food”
  • Maria
    United KingdomUnited Kingdom
    “Great authentic room uneven stairs and floors, fab breki”
  • Jane
    Hong KongHong Kong
    “lovely rooms and bathrooms, comfy beds. staff very helpful”
  • John
    United KingdomUnited Kingdom
    “Very old with low beams but rooms individual, a welcome change from the usual bland rooms in many hotels. Excellent location and car parking 3 minutes away. Lots to visit around the area and in Salisbury itself. Excellent restaurant and popular...”
  • Karen
    United KingdomUnited Kingdom
    “Lovely room very good size despite being a small double, great shower, original beams and very tastefully decorated, Fab breakfast - great selection of fruit, yoghurt, muesli etc and well cooked Full English.”
  • Annette
    United KingdomUnited Kingdom
    “Huge thank you to all at chapter house, we were made to feel so welcome. We had a wonderful stay, our room was luxurious, from the bed linen to the bath, our evening meal and breakfast was amazing tasting food. All expectations were beyond met....”
  • Paula
    United KingdomUnited Kingdom
    “I loved the hotel building. It was so old and had kept much of its original architecture, including an uneven an staircase. It was tastefully decorated with a quirky feel. Tasty food in the restaurant. Lovely staff. Great stay in Salisbury.”
  • Nicholas
    United KingdomUnited Kingdom
    “The hotel was lovely, the staff helpful and welcoming, and the breakfast excellent. We were in a comfortable bed in a recently refurbished room (see below). The location was excellent (apart from an early-morning delivery of beer barrels)!”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is there plenty of parking at the hotel
    Unfortunately we do not have a private car park due to our location, however we advice our guests to park in Brown Street Car Park which is located ju..
    Answered on 16 January 2020
  • Are there rooms on the lower floors for those with mobility issues?
    Unfortunately we don't have any rooms on the ground floor. We do have rooms on the 1st floor but please note there are only stairs due to the age of t..
    Answered on 3 March 2020
  • Is there an option for a later check out?
    Good Morning, We can offer a late checkout subject to availability. Kind Regards Hannah Mason
    Answered on 7 January 2020
  • Hi, we are cycling King Alfred's Way - do you have anywhere where we could store two bikes securely? Thanks.
    Hi , we have an enclosed courtyard where you can lock your bikes up
    Answered on 15 July 2022
  • What type of beds do you have?
    Good afternoon, Thank you for your message. Our beds range from singles to super king size beds. Hope this helps! Any further queries, please do not..
    Answered on 1 November 2021
  • Still looking?
Hotel surroundings *
1 restaurant on site

    The Chapter House

    Cuisine: Steakhouse, Local, International, Grill/BBQ, South African

    Menu: À la carte

Facilities of Chapter House
Most popular facilities
Parking
Free WiFi
The Chapter House
Non-smoking rooms
Tea/coffee maker in all rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Kitchen
  • Coffee machine
  • Electric kettle
Activities
  • Pub crawls
  • Fishing
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Kid meals
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs £8 per day.
  • Electric vehicle charging station
  • Accessible parking
Services
  • Daily housekeeping
  • Luggage storage
  • Meeting/banquet facilities
Safety & security
  • CCTV in common areas
  • Safety deposit box
General
  • Designated smoking area
  • Non-smoking throughout
  • Laptop safe
  • Heating
  • Fan
  • Ironing facilities
  • Non-smoking rooms
  • Iron
Accessibility
  • Upper floors accessible by stairs only
Languages spoken
  • English
  • Romanian
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules

Chapter House takes special requests - add in the next step!

Check-in

15:00 - 22:00

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 1 year are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

1 - 11 years
Extra bed upon request
£30 per child, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction

No age restriction for check-in. (Only children 1 and older are allowed)

Pets

Pets are not allowed.

Mastercard Visa American Express Chapter House accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that due to the listing (Grade 2) of the property, the bedrooms are not adapted for wheelchair use/access.

While we do offer complimentary baby cots, we kindly ask you bring your own bed linen and sheets. Also, please note that extra beds are only available for children up to the age of sixteen.

Different policies and additional supplements may apply to group policies.

Please note that the restaurant is open until 20:00 on Sundays.

If you expect to arrive outside reception opening hours, please inform the property in advance.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Chapter House

  • Chapter House is 1,000 yards from the centre of Salisbury.

  • Guests staying at Chapter House can enjoy a highly-rated breakfast during their stay (guest review score: 8.9).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Gluten-free
    • Buffet
    • À la carte
    • Breakfast to go

  • Check-in at Chapter House is from 15:00, and check-out is until 11:00.

  • Chapter House has 1 restaurant:

    • The Chapter House

  • The prices at Chapter House may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Chapter House offers the following activities / services (charges may apply):

    • Fishing
    • Pub crawls

  • Room options at Chapter House include:

    • Double
    • Twin
    • Quadruple