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Prices you can't beat!
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The staff speak English
Hotel
Queens Hotel Cheltenham
The Promenade, Cheltenham, GL50 1NN, United Kingdom – Excellent location - show map
Excellent location — rated 9.6/10! (score from 1842 reviews)
Real guests • Real stays • Real opinions
The breakfast was okay but the pot of coffee was really poor, so we ordered an espresso and a cappuccino and both were undrinkable - and not inexpensive. A great deal of room for improvement here!

All staff very attentive, particularly restaurant staff who made our pearl wedding anniversary very enjoyable.

great location with daily replenished mini car supplies which came in handy. housekeeping service was professional.

Perfect location and easy hotel parking. I needed to leave very early on Sunday but staff were available and always helpful[ful.

As always the hotel is comfortable, clean and has great facilities. Offers a comfortable stay.

I have stayed at this hotel several times and always like to come back here, super place and v friendly staff

A well run hotel in a great location. Our room was spacious, bright with great views over the park. Car parking was convenient. We only ate in the hotel one night and it was fine. Breakfast was good. The hotel staff were very pleasant and helpful.

Extremely helpful staff who did their best to help with everything we needed - whether with directions, special requirements or extra ice to our room. Outstanding customer service.

Good location. Friendly staff. Was able to check in early.

Recently visited the Queens hotel, from start to finish everything was perfect. We stayed in a pet friendly room and it exceeded our expectations. Thank you!

- What guests loved the most:
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Robert
United Kingdom
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Graham
United Kingdom
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Candy
United States
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William
United Kingdom
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Anthony
United Kingdom
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Chris
China
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Ken
United Kingdom
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Ahmed
United Kingdom
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Kelly
United Kingdom
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Sioned
United Kingdom
Categories:
4 reasons to choose Queens Hotel Cheltenham
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The property usually replies within a few days
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1) Are all the restaurants still closed? If yes, will there be any room service? 2) Any special offer during this Covid-19 period? 3) Is there a fridge inside the room? 4) Does the hotel have lift?The restaurant is open from 12pm to 8pm for lunch and dinner for residents only. Room service is available, as well as lift and fridge in the room.Answered on 7 July 2020
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What is included in the dinner? Do we choose from a specific limited menu?Specific MenuAnswered on 21 August 2019
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how much is the car parking per day?£14 per night. Kind regards, The Welcome Team.Answered on 14 August 2020
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What is the breakfast that is served. Is says continental/Full english but on room selection only ContinentalGood afternoon, Our breakfast is a buffet breakfast and we also have an a la carte menu. You will be able to have these delivered to the room. Kind regards, Veronica Welcome TeamAnswered on 13 March 2020
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Do you have rooms with twin beds in that are available on night of June 7th?Yes, we have twin bedrooms that are available on night of June 7th.Answered on 28 March 2021
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Cheltenham Town Hall0.1 miles
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Cheltenham General Hospital0.5 miles
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University of Gloucestershire0.7 miles
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Sudeley Castle6.4 miles
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Gloucestershire Royal Hospital6.8 miles
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Winfield Hospital7 miles
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Kingsholm Stadium7.1 miles
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Gloucester Cathedral7.5 miles
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Strensham Services M512.1 miles
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Mountain The Cotswolds10 miles
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Train Cheltenham Racecourse Railway Station2 miles
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Gloucestershire Airport3.7 miles
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Birmingham Airport41.2 miles
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Bristol Airport44.4 miles
Victoria's
Cuisine: British
Open for: Breakfast, Lunch, Dinner, High tea
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children aged 12 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
There is no capacity for cots at this property.
There is no capacity for extra beds at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Queens Hotel Cheltenham accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
From 12 October 2020 until March 2021 the property will be commencing external works to protect the historic façade of the Queens Hotel. Please note this will mean that some of our rooms will have a restricted view at this time .
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).
Please note that the credit card used to book must be presented on arrival.
Please note, as of 8 August 2020, following government guidelines, face coverings will be mandatory in the hotel.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please inform Queens Hotel Cheltenham in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Victoria's is closed from Fri 12 Jun 2020 until Fri 31 Jul 2020
Bar is closed from Fri 12 Jun 2020 until Fri 31 Jul 2020
FAQs about Queens Hotel Cheltenham
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Guests staying at Queens Hotel Cheltenham can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Vegetarian
- Buffet
- À la carte
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The prices at Queens Hotel Cheltenham may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Room options at Queens Hotel Cheltenham include:
- Double
- Triple
- Suite
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Queens Hotel Cheltenham is 800 yards from the centre of Cheltenham.
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Queens Hotel Cheltenham offers the following activities / services (charges may apply):
- Cycling
- Hiking
- Walking tours
- Bike tours
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Queens Hotel Cheltenham has 1 restaurant:
- Victoria's
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Check-in at Queens Hotel Cheltenham is from 15:00, and check-out is until 11:00.