Good Morning! Thank you for thinking of Mama! The Large Mama Double and the Large Mama Twins are our DDA rooms. Please feel free to book any of those rooms. Have a nice day! Carolina Bermudez Reservations & Revenue Manager,

Hi, Yes you're more than welcome to store your luggage with us on the day of checkout.

Hi, Yes, in our rooms you can open the window. Hope to see you soon,

We're pet-friendly! We love to welcome your furry friends, as long as they are domesticated and relatively small (under 12kg). There is a cleaning fee of £25 per week to ensure we maintain hygiene standards and we provide a bed & bowl if needed.

Hello, yes you can if availability is showing.

Hi We have no parking available at the hotel, but there is easy street parking in the area. see you soon! Tiphaine

Unfortunately, our minimum age requirement is 18.

Thanks for your call. It depends on the nature of your travel, and must be a documentation that can be presented which shows that the travel is essential at this time.

Hi Thanks for contacting MAMA. There is no parking within the hotel, but there is local on street parking around the hotel, and a secure car park operated by Just Park at Birkbeck Street next to Bethnal Green tube. #MamaLovesYou ❤

Sure thing. Check-in is usually a 3pm, however is possible to leave luggage in our storage room. :)

We are currently open for essential travel only with reasonable evidence that the journey is essential. Following the lockdown rules all non-essential services are closed including public areas.

Hi, our hotel do not offer room service but you can order from the room and pick it up when its ready, yes you can add another name to the booking.

Guests can check in from 3pm and with a 24 hour desk team you can explore the city late into the night.

Yes, every room has fully equipped bathroom with toilet, sink and shower.

Hello! MAMA will always try to check you in early when possible, but to guarantee we charge a prior night stay. #MamaLovesYou ❤

Hello, Room is beneath ground level.

Hello! Mama allocates pets to rooms on our ground and first floor. So in this instance you are looking at Medium MAMA Double and Medium MAMA Twin bedrooms, with a maximum of two adult guests per room. #MamaLovesYou ❤

Yes, you will need to present the Credit card you used to make the booking as per our stated policy. We will then pre-authorise a small amount that will be released when you check out. Otherwise, you can bring a different Credit Card in the name of the person staying, along with a form of government-issued ID. We will take the payment from the card presented and refund the original booking card. I hope this answers your question. Mama ❤ You!

Thanks for contacting MAMA! MAMA 💕 furry friends to visit, but asks that they be no bigger than 12kg and kept under control on a lead when in the hotel. For cleaning MAMA charges a £25 fee every 7 days and asks you to sign a Pet Promise waiver.