About this property

Reliable info:
Guests say the description and photos for this property are very accurate.

Prime City Center Location: The Castle Collection 14 Cook Street in Liverpool offers a 4-star apartment in the city center. Liverpool ONE is a 3-minute walk away, while Pier Head and Albert Dock are 0.6 mi from the property. Liverpool John Lennon Airport is 8.1 mi distant. Comfortable Accommodations: Guests enjoy free WiFi, a elevator, laundry service, family rooms, and express check-in and check-out. The apartment features a private bathroom, kitchen, washing machine, and dining area. Convenient Amenities: The apartment includes a dining table, refrigerator, microwave, oven, stovetop, toaster, electric kettle, kitchenware, wardrobe, TV, sofa, and carpeted floors. Highly Rated by Guests: Guests appreciate the convenient location, room cleanliness, and room size.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the real heart of Liverpool, this property has an excellent location score of 9.6!


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 king bed
Bedroom 1
1 queen bed
Bedroom 2
1 king bed
1 full bed
Bedroom 1
1 full bed
Bedroom 2
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Alex
    United Kingdom United Kingdom
    Fantastic place to stay. Very modern, good size and value for money. For the price we paid I couldn’t believe how lovely the place was. Will definitely return on our next trip to Liverpool
  • Stephanie
    United States United States
    We were so glad this place had an elevator. The location was excellent for its proximity to the Cavern Club, the waterfront, and shopping. It was spacious! The beds were comfortable and we appreciated having a washing machine available.
  • Jacinthe
    Canada Canada
    Fully furnished and clean, comfortable beds, lots of room, convenient location.
  • Sabrina
    Ireland Ireland
    The location is perfect The apartment was spotless. The staff and communications were brilliant.
  • John
    United Kingdom United Kingdom
    A very nice apartment in a very good location. I enjoyed my stay.
  • To
    Vietnam Vietnam
    The apartment is good for family as I took 2 bed rooms one and 2 bathrooms, it worth for money
  • Shaun
    Ireland Ireland
    Staff were excellent and room was ready early for us to drop bags before heading to the match. Also kept bags until our flight home. Apartment spotless , location excellent
  • Jennifer
    United States United States
    The location is amazing for checking out the city. Super clean. The little coffee shop downstairs is great. Lots of space and light. Really cool building. Bed was very comfortable.
  • Raymond
    United States United States
    Location was wonderful but forgot offer on parking locally at Q park Dale St. Apartment was first Brno type experience we had and everything lived up to expectations. Well done. Also a thank you for key assistance. We were trying to open left...
  • Nigel
    United Kingdom United Kingdom
    Save for the shower (see below) everything was perfect (and the shower didm't really detract from the overall experience).

Area info

House rules

The Castle Collection 14 Cook Street takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of £150 is required. The property charges this 7 days before arrival. That's about $202. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 2 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
£15 per stay

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 21
Cards accepted at this property
American ExpressVisaMastercardMaestroSolo Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 6:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Please note that the property is only accessible by steps.

Please note that the property will send check-in codes via email on the day of check-in.

Kindly note the accommodations has elevator access along with a small staircase to each apartment. Therefore it may not be suitable for guests with mobility impairment.

Apartments are cleaned on a weekly basis.

This property is located in a busy area in the city center, guests may experience some noise from outside.

Most apartments are fitted with a sani-flow macerator pump in the shower rooms and kitchens, you will experience a noise when the toilet is flushed and water is running.

This property accommodates guests on a long term basis and all guests are asked to refrain from excessive noise internally.

A damage deposit of GBP 150 is required. The property charges this as a pre-authorization 3 days before arrival. This will be collected by credit or debit card. You will be reimbursed within 7 days of check-out. Your deposit will be released in full, subject to an inspection of the property.

All apartments will have 2 keys in the corresponding lock box. If both keys are not returned on check out, the full £150 security deposit will be charged to cover the costs of a replacement lock and keys. Should the key(s) be returned following this charge, a £100 refund will be issued. The £50 will be kept as a cost of labor.

Office hours are 09:00 – 17:00 hours Monday through to Sunday for urgent inquiries or assistance please call the property direct.

If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

This property does not accommodate bachelor(ette) or similar parties.

This property is located in a residential area, and guests are asked to refrain from excessive noise.

This property is located in a busy area so guests might experience some noise.

Quiet hours are between 22:00:00 and 06:00:00.

A damage deposit of £150 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Castle Collection 14 Cook Street