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Situated 1.9 km from Motorpoint Arena Cardiff, The Coal Exchange Hotel offers 3-star accommodation in Cardiff and has a bar. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The property is non-smoking and is located 2.1 km from University of South Wales - Cardiff Campus. At the hotel, the rooms are fitted with a wardrobe and a flat-screen TV. The private bathroom is fitted with a shower and a hairdryer. The Coal Exchange Hotel offers a continental or Full English/Irish breakfast. Cardiff University is 3.4 km from the accommodation, while Cardiff Castle is 4.1 km from the property. The nearest airport is Cardiff Airport, 22 km from The Coal Exchange Hotel.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

The Coal Exchange Hotel has been welcoming guests since 6 Oct 2020.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental, Full English/Irish

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Room type
1 double bed
1 single bed
1 double bed
2 extra-large double beds
1 extra-large double bed
3 extra-large double beds
1 single bed
1 double bed
1 extra-large double bed
1 large double bed
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Guest reviews


Value for money
Free WiFi
Select topics to read reviews:

See what guests loved the most:

  • Kelly
    United KingdomUnited Kingdom
    Beautiful building. The rooms were a good size. Lovely big windows. Nice big bath and waterfall shower. Shannon on reception was lovely and helped immediately when we had an issue with our room.
  • Lisa
    United KingdomUnited Kingdom
    The location was perfect for Cardiff Bay and our room with the jacuzzi bath was amazing
  • Marion
    United KingdomUnited Kingdom
    The hotel is a magnificent old building in the process of being restored. All the rooms are huge. Breakfast was served where the vaults had been when the Exchange was functioning to protect the money exchanged for the deals on coal and steel. ...
  • Luke
    United KingdomUnited Kingdom
    Booked this for my fiancés birthday, stayed in one of the president suites and cannot rate these enough! Very spacious room! Huge bed! And also a Spa bath that you can kick back in and have a tin or 2 in absolutely perfect 👌🍺. We ordered some room...
  • Linda
    United KingdomUnited Kingdom
    i picked the coal exchange because of its history. it is a unique building and has been successfully turned into a hotel. i liked its position so near to cardiff bay.
  • Ann
    United KingdomUnited Kingdom
    Good location if you're going to the millennium arts centre or Mermaid Quay. Buses and train back to central Cardiff close by. The hotel was lovely, and the lady who I checked in with asked what my plans were and recommended a couple of places...
  • John
    United KingdomUnited Kingdom
    Interesting historic building creatively converted into hotel in very good location for Cardiff Bay sights. Staff very friendly. Enjoyed our breakfasts and one evening meal in Culleys Restaurant. Spacious bedroom.
  • Natasha
    United KingdomUnited Kingdom
    Very clean comfortable room with an amazing whirlpool bath, great breakfast and friendly staff.
  • Bronwen
    United KingdomUnited Kingdom
    A building of historic interest, which the hotel showed pride in. Many original features and sympathetically restored. Loved the jacuzzi bath. We really enjoyed our dinner at Culley’s and being treated to dessert because it was our Wedding...
  • Nina
    Amazingly beautiful hotel! Like being a part of Harry Potter’s world 😀
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • is there parking nearby.

    There are a few council owned pay and display spaces around the perimeter of the hotel but these do have time restrictions so we would recommend eithe..
    Answered on 16 January 2021
  • What time is check in ?

    Our check in time is 3pm and check out time is 11am.
    Answered on 2 November 2020
  • Hello, how do I gaurentee the room with the spa bath? Many thanks

    Once you've had made your booking, please send us a message through the portal and the team can ensure you are allocated a room with a spa bath.
    Answered on 2 June 2021
  • is breakfast charged seperate ? how far\much is parking at mermaid quay

    Hi, our breakfast is £10 per adult and £6.95 per child. Mermaid Quay is only a short 5 minute walk away and its is £20 for hours.
    Answered on 23 February 2021
  • How close is it to the Millennium Centre

    Millennium Centre is situated 5 mins away from The Coal Exchange Many thanks, Anna
    Answered on 9 December 2021
  • Hi, where is the nearest car park to the hotel?

    We recommend the Q-Park located on Pierhead Street. When you book with us, you will be entitled to a discount code to use with them on pre-booked parking.
    Answered on 17 November 2021
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Hotel surroundings *

1 restaurant on site

  • Culleys Kitchen & Bar
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

Facilities of The Coal Exchange Hotel
Great facilities! Review score, 8.4

Most popular facilities
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • 24-hour front desk
  • Bar
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
  • Wardrobe or closet
  • Electric kettle
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Bar
WiFi is available in all areas and is free of charge.
No parking available.
  • Daily housekeeping
  • Fax/photocopying
    Additional charge
  • Express check-in/check-out
  • 24-hour front desk
  • Meeting/banquet facilities
    Additional charge
  • Room service
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • French
  • Polish

Sustainable initiatives

This property has taken steps to provide more sustainable and environmentally friendly travel

House rules

The Coal Exchange Hotel takes special requests - add in the next step!


From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in


Until 11:00



Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.

Payments by takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.

The fine print

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Coal Exchange Hotel

  • Check-in at The Coal Exchange Hotel is from 15:00, and check-out is until 11:00.

  • The prices at The Coal Exchange Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Coal Exchange Hotel is 1.1 miles from the centre of Cardiff. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at The Coal Exchange Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish

  • Room options at The Coal Exchange Hotel include:

    • Double
    • Triple
    • Quadruple
    • Suite
    • Family

  • The Coal Exchange Hotel offers the following activities / services (charges may apply):

    • The Coal Exchange Hotel has 1 restaurant:

      • Culleys Kitchen & Bar