Hotel

The Coal Exchange Hotel

4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff Bay, Cardiff, CF10 5FQ, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.3
Very good
2,672 reviews

Exceptional.place to stay , lovey rooms., jacuzzi bath! The whole place and it's archirect was just beautifull

Llinos United Kingdom

We had a great time and loved the feeling of the hotel. The check-in was flexible, room impressive and the stay very enjoyable. Couldn’t of asked for more and would likely return.

Tom United Kingdom

The entrance hall was so welcoming. Friendly staff on reception. Jacuzzi bath was the cherry on the top. Beautiful building and rooms. Nice and quiet location but within walling distance of all amenities on the bay

Dionne United Kingdom

Staff were friendly, helpfull and engaging. Location was good. Hotel full of charmmand character.

William United Kingdom

Lovely old building. Nice suite of two rooms. Very good walking location to Cardiff Bay and the Millenium Centre. Close to the tourist ferry. Very helpful and friendly staff.

Mike United Kingdom

The welcoming staff very polite. Also as help as possible. The historical of the building.

Lewis United Kingdom

Beautiful and unique hotel with a homely and friendly atmosphere. Really accommodating staff and lovely food.

Theresa United Kingdom

The reception staff was excellent. So accommodating and friendly, going out of their way to help us, with a special shout out to David. The food at Culleys was excellent too. Overall an excellent 6 day stay!

Mihiri Sri Lanka

it was beautiful, clean and the staff were amazing.

Claire United Kingdom

Birthday stay. Gorgeous building, good breakfast, friendly staff. There was a wedding going on downstairs and I was surprised we couldn't hear from the room which is great :D Bed was a small king however there was 3 of us and the spare bed was a proper bed not a rollout one which was a nice surprise.

Arkadiusz United Kingdom
8.3
Very good
2,672 reviews
  • What guests loved the most:
  • “Exceptional.place to stay , lovey rooms., jacuzzi bath! The whole place and it's archirect was just beautifull”
    Llinos Llinos United Kingdom United Kingdom
  • “We had a great time and loved the feeling of the hotel. The check-in was flexible, room impressive and the stay very enjoyable. Couldn’t of asked for more and would likely return.”
    Tom Tom United Kingdom United Kingdom
  • “The entrance hall was so welcoming. Friendly staff on reception. Jacuzzi bath was the cherry on the top. Beautiful building and rooms.”
    Dionne Dionne United Kingdom United Kingdom
  • “Staff were friendly, helpfull and engaging. Location was good. Hotel full of charmmand character.”
    William William United Kingdom United Kingdom
  • “Lovely old building. Nice suite of two rooms. Very good walking location to Cardiff Bay and the Millenium Centre. Close to the tourist ferry. Very helpful and friendly staff.”
    Mike Mike United Kingdom United Kingdom
  • “The welcoming staff very polite. Also as help as possible. The historical of the building.”
    Lewis Lewis United Kingdom United Kingdom
  • “Beautiful and unique hotel with a homely and friendly atmosphere. Really accommodating staff and lovely food.”
    Theresa Theresa United Kingdom United Kingdom
  • “The reception staff was excellent. So accommodating and friendly, going out of their way to help us, with a special shout out to David. The food at Culleys was excellent too.”
    Mihiri Mihiri Sri Lanka Sri Lanka
  • “it was beautiful, clean and the staff were amazing.”
    Claire Claire United Kingdom United Kingdom
  • “Birthday stay. Gorgeous building, good breakfast, friendly staff. There was a wedding going on downstairs and I was surprised we couldn't hear from the room which is great :D Bed was a small king...”
    Arkadiusz Arkadiusz United Kingdom United Kingdom

Categories:

  • Staff9.4
  • Facilities8.5
  • Cleanliness8.5
  • Comfort8.6
  • Value for money8.3
  • Location8.8
  • Free WiFi7.6

You're eligible for a Genius discount at The Coal Exchange Hotel! To save at this property, all you have to do is sign in.

Boasting a bar, The Coal Exchange Hotel offers accommodation in Cardiff, 1.2 miles from Motorpoint Arena Cardiff and 1.3 miles from University of South Wales - Cardiff Campus. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi throughout the property. The hotel has family rooms.

All rooms in the hotel are fitted with a kettle. At The Coal Exchange Hotel the rooms are fitted with a wardrobe, a flat-screen TV and a private bathroom.

Guests at the accommodation can enjoy a continental or a buffet breakfast.

Cardiff University is 2.1 miles from The Coal Exchange Hotel, while Cardiff Castle is 2.5 miles from the property. The nearest airport is Cardiff Airport, 14.9 miles from the hotel.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

The Coal Exchange Hotel has been welcoming Booking.com guests since 6 Oct 2020.

Distance in property description is calculated using © OpenStreetMap

Show me more

Most popular facilities

Free WiFi
Family rooms
Restaurant
Non-smoking rooms
Facilities for disabled guests
Room service
Bar

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental, Full English/Irish, Buffet

Saved to 1727 lists

Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
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Guest reviews
Categories:
Staff
9.4
Facilities
8.5
Cleanliness
8.5
Comfort
8.6
Value for money
8.3
Location
8.8
Free WiFi
7.6

Select topics to read reviews:

See what guests loved the most:

  • Llinos
    United KingdomUnited Kingdom
    “Exceptional.place to stay , lovey rooms., jacuzzi bath! The whole place and it's archirect was just beautifull”
  • Tom
    United KingdomUnited Kingdom
    “We had a great time and loved the feeling of the hotel. The check-in was flexible, room impressive and the stay very enjoyable. Couldn’t of asked for more and would likely return.”
  • Dionne
    United KingdomUnited Kingdom
    “The entrance hall was so welcoming. Friendly staff on reception. Jacuzzi bath was the cherry on the top. Beautiful building and rooms. Nice and quiet location but within walling distance of all amenities on the bay”
  • William
    United KingdomUnited Kingdom
    “Staff were friendly, helpfull and engaging. Location was good. Hotel full of charmmand character.”
  • Mike
    United KingdomUnited Kingdom
    “Lovely old building. Nice suite of two rooms. Very good walking location to Cardiff Bay and the Millenium Centre. Close to the tourist ferry. Very helpful and friendly staff.”
  • Lewis
    United KingdomUnited Kingdom
    “The welcoming staff very polite. Also as help as possible. The historical of the building.”
  • Theresa
    United KingdomUnited Kingdom
    “Beautiful and unique hotel with a homely and friendly atmosphere. Really accommodating staff and lovely food.”
  • Mihiri
    Sri LankaSri Lanka
    “The reception staff was excellent. So accommodating and friendly, going out of their way to help us, with a special shout out to David. The food at Culleys was excellent too. Overall an excellent 6 day stay!”
  • Claire
    United KingdomUnited Kingdom
    “it was beautiful, clean and the staff were amazing.”
  • Arkadiusz
    United KingdomUnited Kingdom
    “Birthday stay. Gorgeous building, good breakfast, friendly staff. There was a wedding going on downstairs and I was surprised we couldn't hear from the room which is great :D Bed was a small king however there was 3 of us and the spare bed was a...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • What time is check in ?
    Our check in time is 3pm and check out time is 11am.
    Answered on 2 November 2020
  • is there parking nearby.
    There are a few council owned pay and display spaces around the perimeter of the hotel but these do have time restrictions so we would recommend eithe..
    Answered on 16 January 2021
  • is breakfast charged seperate ? how far\much is parking at mermaid quay
    Hi, our breakfast is £10 per adult and £6.95 per child. Mermaid Quay is only a short 5 minute walk away and its is £20 for hours.
    Answered on 23 February 2021
  • Hi, where is the nearest car park to the hotel?
    We recommend the Q-Park located on Pierhead Street. When you book with us, you will be entitled to a discount code to use with them on pre-booked parking.
    Answered on 17 November 2021
  • do.ypu only.have the spa bath in the family room .thank you
    All of our family rooms have a spa bath with rainfall shower above.
    Answered on 1 December 2020
  • Still looking?
Hotel surroundings *
1 restaurant on site

    Culleys Kitchen & Bar

    Open for: Breakfast, Brunch, Lunch, Dinner, High tea, Cocktail hour

    Menu: À la carte

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Facilities of The Coal Exchange Hotel

Most popular facilities

Free WiFi
Family rooms
Restaurant
Non-smoking rooms
Facilities for disabled guests
Room service
Bar
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
Kitchen
  • Electric kettle
Media & Technology
  • Flat-screen TV
  • TV
Food & Drink
  • Wine/champagne Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Fax/photocopying Additional charge
  • Express check-in/check-out
  • 24-hour front desk
  • Meeting/banquet facilities Additional charge
  • Room service
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
General
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Languages spoken
  • English
  • French
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules

The Coal Exchange Hotel takes special requests - add in the next step!

Check-in

15:00 - 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Payments by Booking.com

Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.

The fine print

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Coal Exchange Hotel

  • The Coal Exchange Hotel offers the following activities / services (charges may apply):

    • The prices at The Coal Exchange Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Guests staying at The Coal Exchange Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

      Breakfast option(s) include:

      • Continental
      • Full English/Irish
      • Buffet
      • À la carte

    • From the nearest airport, you can get to The Coal Exchange Hotel by:

      • Taxi 30min
      • Airport shuttle (public) 40min

    • Check-in at The Coal Exchange Hotel is from 15:00, and check-out is until 11:00.

    • Room options at The Coal Exchange Hotel include:

      • Double
      • Triple
      • Quadruple
      • Suite
      • Family

    • The Coal Exchange Hotel has 1 restaurant:

      • Culleys Kitchen & Bar

    • The Coal Exchange Hotel is 1.1 miles from the centre of Cardiff.