The Coal Exchange Hotel
4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff Bay, Cardiff, CF10 5FQ, United Kingdom – Great location - show map
loved the old features and high ceilings, the grand hall waS exceptional

The building is gorgeous and lots of original features

Always a pleasure, our first choice when visiting Cardiff

staff are amazing. over and beyond. Reception manager so professional and listened to feedback

Beautiful hotel, excellent facilities very good breakfast

Hotel is amazing we went for New Years Eve as was holding a Great Gatsby Party which was absolutely brilliant the ballroom looked amazing and as for our rooms well what can i say they were huge the bed was lovely n comfy and the shower was amazing as was the spa bath we stayed for 2 nights and were given clean towels and bottled water the following morning the whole hotel was spitless and the staff were lovely so thank you for a wonderful stay and hopefully we come and stay again in the future definitely recommend this hotel

Proximity to Mermaid Quay. Spa bath and overhead shower were great. Staff were friendly and helpful.

Love the location,and the vibe in the hotel ,very interesting reading all over the hotel .

Had a fantastic stay, a lovely welcome as always, lovely comfortable room, location fab food excellent in culleys kitchen our only fault was the room was freezing but the lovely Paul on reception brought us to heaters and extra duvets 10/10

Great location for events at the Millenium Centre and Mermaid Quay in general. Easy to get there from Central Station by bus or taxi (although it helps if you know the city - bus maps aren't brilliant!) Staff on reception were exceptional on arrival and were obviously proud of this fascinating historic building, suggesting we had a good look around, which we did. The room was quirky but well set out and although we needed the extra heating that was already on for our arrival. Bathroom was big and the spa bath was fun - it was also easy to figure out how to just use the shower if you didn't want the whole experience.

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Situated 1.2 miles from Motorpoint Arena Cardiff, The Coal Exchange Hotel offers 3-star accommodation in Cardiff and has a bar. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi throughout the property. The property is non-smoking and is located 1.3 miles from University of South Wales - Cardiff Campus.
At the hotel, the rooms are fitted with a wardrobe and a flat-screen TV. The private bathroom is fitted with a shower and a hairdryer.
Breakfast is available each morning, and includes buffet, à la carte and continental options.
Cardiff University is 2.1 miles from The Coal Exchange Hotel, while Cardiff Castle is 2.5 miles from the property. The nearest airport is Cardiff Airport, 13.7 miles from the accommodation.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- What time is check in ?Our check in time is 3pm and check out time is 11am.Answered on 2 November 2020
- is there parking nearby.There are a few council owned pay and display spaces around the perimeter of the hotel but these do have time restrictions so we would recommend eithe..Answered on 16 January 2021
- Hello, how do I gaurentee the room with the spa bath? Many thanksOnce you've had made your booking, please send us a message through the portal and the team can ensure you are allocated a room with a spa bath.Answered on 2 June 2021
- is breakfast charged seperate ? how far\much is parking at mermaid quayHi, our breakfast is £10 per adult and £6.95 per child. Mermaid Quay is only a short 5 minute walk away and its is £20 for hours.Answered on 23 February 2021
- Hi, where is the nearest car park to the hotel?We recommend the Q-Park located on Pierhead Street. When you book with us, you will be entitled to a discount code to use with them on pre-booked parking.Answered on 17 November 2021
- Still looking?
Culleys Kitchen & Bar
Open for: Breakfast, Brunch, Lunch, Dinner, High tea, Cocktail hour

Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Hairdryer
- Shower
- Wardrobe or closet
- Electric kettle
- Flat-screen TV
- TV
- Wine/champagneAdditional charge
- Kid meals
- Special diet menus (on request)
- Bar
- Restaurant
- Daily housekeeping
- Fax/photocopyingAdditional charge
- Express check-in/check-out
- 24-hour front desk
- Meeting/banquet facilitiesAdditional charge
- Room service
- Invoice provided
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Designated smoking area
- Non-smoking throughout
- Heating
- Carpeted
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- English
- French
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children aged 18 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.
The fine print
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about The Coal Exchange Hotel
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The Coal Exchange Hotel is 1.1 miles from the centre of Cardiff.
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The prices at The Coal Exchange Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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The Coal Exchange Hotel has 1 restaurant:
- Culleys Kitchen & Bar
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Check-in at The Coal Exchange Hotel is from 15:00, and check-out is until 11:00.
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Room options at The Coal Exchange Hotel include:
- Double
- Triple
- Quadruple
- Suite
- Family
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Guests staying at The Coal Exchange Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).
Breakfast option(s) include:
- Continental
- Full English/Irish
- Buffet
- À la carte
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The Coal Exchange Hotel offers the following activities / services (charges may apply):