Hotel The Coal Exchange Hotel

4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff Bay, Cardiff, CF10 5FQ, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.4
Very good
1,753 reviews

What a great feeling hotel and great team. Perfect location for an event. Loved the building and the decor of the rooms a little different. Best nights sleep in months. Breakfast was brilliant too.

Chris United Kingdom

The jacuzzi bath was a lovely touch and the decor was pleasent.

Jonathan United Kingdom

The staff are excellent, the rooms are beautiful, loved the decor, felt as if we were in a different county! The jacuzzi bath was incredible!

Laura United Kingdom

Loved the hotel! Our room was incredible and the service by all the staff was excellent!

Alex United Kingdom

Spa bath Room is spacious Check-in was easy Staff were friendly and helpful

Laura United Kingdom

The characteristics of the property were nice. Old style but lovely The spa bath was amaxing The beds was really comfy and all the staff members were very helpful and welcoming

Steven United Kingdom

For the price we paid for the room, we expected a larger room. There was also a broken panel on the bath. But the room was still lovely :)

Natasha United Kingdom

A time warp into luxury of the past, unique ambiance of when it was the Trading or Stock Exchange for Coal sent all over the world. Very peaceful in building, unaware of the bustle of city life. Sauna bath for two with large shower over- must experience! Breakfast to 10.30 am every day. Five minutes walk to Cardiff Bay centre and activities. Good public transport network.

Michael United Kingdom

The property was ideally situated for the Wales Millennium Centre and restaurants. The spa bath and rain shower give it an added luxury. Size of room was good and facilities in the room were great. The original character of the hotel was great to see. The breakfast was amazing - so much choice, and food was hot! A lovely restaurant to dine in.

Joanna United Kingdom

The unique decor, the location, the little touches

Carl United Kingdom
8.4
Very good
1,753 reviews
  • What guests loved the most:
  • “What a great feeling hotel and great team. Perfect location for an event. Loved the building and the decor of the rooms a little different. Best nights sleep in months. Breakfast was brilliant too.”
    Chris Chris United Kingdom United Kingdom
  • “The jacuzzi bath was a lovely touch and the decor was pleasent.”
    Jonathan Jonathan United Kingdom United Kingdom
  • “The staff are excellent, the rooms are beautiful, loved the decor, felt as if we were in a different county! The jacuzzi bath was incredible!”
    Laura Laura United Kingdom United Kingdom
  • “Loved the hotel! Our room was incredible and the service by all the staff was excellent!”
    Alex Alex United Kingdom United Kingdom
  • “Spa bath Room is spacious Check-in was easy Staff were friendly and helpful”
    Laura Laura United Kingdom United Kingdom
  • “The characteristics of the property were nice. Old style but lovely The spa bath was amaxing The beds was really comfy and all the staff members were very helpful and welcoming”
    Steven Steven United Kingdom United Kingdom
  • “For the price we paid for the room, we expected a larger room. There was also a broken panel on the bath. But the room was still lovely :)”
    Natasha Natasha United Kingdom United Kingdom
  • “A time warp into luxury of the past, unique ambiance of when it was the Trading or Stock Exchange for Coal sent all over the world. Very peaceful in building, unaware of the bustle of city life.”
    Michael Michael United Kingdom United Kingdom
  • “The property was ideally situated for the Wales Millennium Centre and restaurants. The spa bath and rain shower give it an added luxury. Size of room was good and facilities in the room were great.”
    Joanna Joanna United Kingdom United Kingdom
  • “The unique decor, the location, the little touches”
    Carl Carl United Kingdom United Kingdom

Categories:

  • Staff9.4
  • Facilities8.6
  • Cleanliness8.6
  • Comfort8.7
  • Value for money8.5
  • Location8.9
  • Free WiFi7.7

You're eligible for a Genius discount at The Coal Exchange Hotel! To save at this property, all you have to do is sign in.

Boasting a bar, The Coal Exchange Hotel is situated in Cardiff in the Glamorgan region, 450 yards from Cardiff Bay and 0.9 miles from Motorpoint Arena Cardiff. Among the facilities of this property are a restaurant, a 24-hour front desk and room service, along with free WiFi throughout the property. The hotel has family rooms.

All rooms in the hotel are fitted with a kettle. At The Coal Exchange Hotel the rooms are fitted with a wardrobe, a flat-screen TV and a private bathroom.

Guests at the accommodation can enjoy a continental or a buffet breakfast.

Popular points of interest near The Coal Exchange Hotel include University of South Wales - Cardiff Campus, Principality Stadium and St David's Hall. The nearest airport is Cardiff Airport, 8.7 miles from the hotel.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

The Coal Exchange Hotel has been welcoming Booking.com guests since 6 Oct 2020.

Distance in property description is calculated using © OpenStreetMap

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Most popular facilities

Free WiFi
Family rooms
Restaurant
Non-smoking rooms
Facilities for disabled guests
Room service
Bar

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Continental, Full English/Irish, Buffet

Saved to 1084 lists

Availability

When would you like to stay at The Coal Exchange Hotel?

Sorry, reservations for more than 90 nights are not possible.

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Approximate prices in GBP for a 1-night stay
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Sleeps Room type Price
Max adults: 2. Max children: 1
Double Room
  • 1 double bed
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Max adults: 3. Max children: 2
Triple Room - Disability Access
  • 1 single bed and
  • 1 double bed
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Max adults: 4. Max children: 3
Quadruple Room
  • 2 extra-large double beds
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Max adults: 2
Presidential Suite
  • 1 extra-large double bed
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Max adults: 6. Max children: 5
Family Room
  • 3 extra-large double beds
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Max adults: 3. Max children: 2
Triple Room
  • 1 single bed and
  • 1 double bed
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Max adults: 2. Max children: 1
Standard King Room
  • 1 extra-large double bed
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Max adults: 2. Max children: 1
King Room
  • 1 extra-large double bed
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Lock in a great price for your upcoming stay

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4 reasons to choose The Coal Exchange Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Guest reviews

8.4
Very good · 1,753 reviews
Read all reviews
Categories:
  • Staff9.4
  • Facilities8.6
  • Cleanliness8.6
  • Comfort8.7
  • Value for money8.5
  • Location8.9
  • Free WiFi7.7

Select topics to read reviews:

See what guests loved the most:

  • Chris United Kingdom

    “What a great feeling hotel and great team. Perfect location for an event. Loved the building and the decor of the rooms a little different. Best nights sleep in months. Breakfast was brilliant too.”

  • Jonathan United Kingdom

    “The jacuzzi bath was a lovely touch and the decor was pleasent.”

  • Laura United Kingdom

    “The staff are excellent, the rooms are beautiful, loved the decor, felt as if we were in a different county! The jacuzzi bath was incredible!”

  • Alex United Kingdom

    “Loved the hotel! Our room was incredible and the service by all the staff was excellent!”

  • Laura United Kingdom

    “Spa bath Room is spacious Check-in was easy Staff were friendly and helpful”

  • Steven United Kingdom

    “The characteristics of the property were nice. Old style but lovely The spa bath was amaxing The beds was really comfy and all the staff members were very helpful and welcoming”

  • Natasha United Kingdom

    “For the price we paid for the room, we expected a larger room. There was also a broken panel on the bath. But the room was still lovely :)”

  • Michael United Kingdom

    “A time warp into luxury of the past, unique ambiance of when it was the Trading or Stock Exchange for Coal sent all over the world. Very peaceful in building, unaware of the bustle of city life. Sauna bath for two with large shower over- must experience! Breakfast to 10.30 am every day. Five minutes walk to Cardiff Bay centre and activities. Good public transport network.”

  • Joanna United Kingdom

    “The property was ideally situated for the Wales Millennium Centre and restaurants. The spa bath and rain shower give it an added luxury. Size of room was good and facilities in the room were great. The original character of the hotel was great to see. The breakfast was amazing - so much choice, and food was hot! A lovely restaurant to dine in.”

  • Carl United Kingdom

    “The unique decor, the location, the little touches”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • is there parking nearby.
    There are a few council owned pay and display spaces around the perimeter of the hotel but these do have time restrictions so we would recommend either Mermaid Quay or Pierhead Street for parking. We do have a drop off/pick up point at the front.
    Answered on 16 January 2021
  • is breakfast charged seperate ? how far\much is parking at mermaid quay
    Hi, our breakfast is £10 per adult and £6.95 per child. Mermaid Quay is only a short 5 minute walk away and its is £20 for hours.
    Answered on 23 February 2021
  • What time is check in ?
    Our check in time is 3pm and check out time is 11am.
    Asked about: Triple Room - Disability Access • Answered on 2 November 2020
  • do.ypu only.have the spa bath in the family room .thank you
    All of our family rooms have a spa bath with rainfall shower above.
    Asked about: Family Room • Answered on 1 December 2020
  • Hello, how do I gaurentee the room with the spa bath? Many thanks
    Once you've had made your booking, please send us a message through the portal and the team can ensure you are allocated a room with a spa bath.
    Asked about: Double Room • Answered on 2 June 2021

  • Still looking?

    Thanks! You will receive an email as soon as the property has answered your question.

Thanks! You will receive an email as soon as the property has answered your question.

Hotel surroundings *
Guests loved walking around the neighbourhood!
Great location - show map
What's nearby
  • Mermaid Quay
    0.2 miles
  • Techniquest
    0.2 miles
  • Red Dragon Centre
    0.2 miles
  • Cardiff Bay
    0.2 miles
  • Wales Millennium Centre
    0.3 miles
  • University of South Wales - Cardiff Campus
    1 miles
  • St David's Shopping Centre
    1 miles
  • Principality Stadium
    1.1 miles
Top attractions
  • St David's Hall
    1.1 miles
  • Cardiff Castle
    1.2 miles
  • Cardiff University
    1.6 miles
Public transport
  • Train Cardiff Bay Railway Station
    0.1 miles
  • Train Cardiff Central Station
    0.9 miles
Closest airports
  • Cardiff Airport
    8.9 miles
  • Bristol Airport
    20.4 miles
  • Exeter International Airport
    51.7 miles
How to get to The Coal Exchange Hotel from Cardiff Airport
    Taxi
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
1 restaurant on site

    Culleys Kitchen & Bar

    Open for: Breakfast, Brunch, Lunch, Dinner, High tea, Cocktail hour

    Menu: À la carte

Travel Proud
Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Facilities of The Coal Exchange Hotel

Most popular facilities

Free WiFi
Family rooms
Restaurant
Non-smoking rooms
Facilities for disabled guests
Room service
Bar
Food & Drink
  • Wine/champagne Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Services
  • Daily housekeeping
  • Fax/photocopying Additional charge
  • Express check-in/check-out
  • 24-hour front desk
  • Meeting/banquet facilities Additional charge
  • Room service
Reception services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Languages spoken
  • English
  • French
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules The Coal Exchange Hotel takes special requests - add in the next step!

Check-in

15:00 - 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

There is no capacity for extra beds at this property.

The maximum number of cots allowed depends on the room you choose. Please check the maximum capacity for the room you selected.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Payments by Booking.com

Booking.com takes your payment on behalf of the property for this stay, but make sure you have cash for any extras once you get there.

The fine print

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Coal Exchange Hotel

  • The Coal Exchange Hotel offers the following activities / services (charges may apply):

    • Check-in at The Coal Exchange Hotel is from 15:00, and check-out is until 11:00.

    • The Coal Exchange Hotel has 1 restaurant:

      • Culleys Kitchen & Bar

    • The prices at The Coal Exchange Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • The Coal Exchange Hotel is 1.1 miles from the centre of Cardiff.

    • Room options at The Coal Exchange Hotel include:

      • Double
      • Triple
      • Quadruple
      • Suite
      • Family

    • Guests staying at The Coal Exchange Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

      Breakfast option(s) include:

      • Continental
      • Full English/Irish
      • Buffet
      • À la carte

    • From the nearest airport, you can get to The Coal Exchange Hotel by:

      • Taxi 30min
      • Airport shuttle (public) 40min