About this property

Novotel Citygate features spacious accommodations a short walk from Tung Chung MTR and Ngong Ping 360. The 4-star hotel offers free shuttle services to Hong Kong International Airport. Novotel Citygate Hong Kong provides easy access to local attractions like the Giant Buddha, AsiaWorld-Expo, Hong Kong Disneyland and Cathay Pacific City. Citygate Outlets are just about 984 feet away. All rooms are elegantly decorated and come with flat-screen cable TV. Views of the sea or swimming pool can be enjoyed from guestrooms. A hairdryer, ironing facilities and bathrobes are included. Facilities at Citygate Novotel include a well-equipped 24-hour gym, an outdoor swimming pool and a public bath. Guests can relax on the lounge chairs located around the swimming pool. Beautiful gardens decorate the hotel. Essence Restaurant features a large international buffet, while Olea serves Mediterranean dishes. The lobby bar provides live entertainment and sports events screenings. Novotel Citygate Hong Kong is reducing the reliance on single-use plastics in their toiletries. there is no live entertainment in the Bar

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

    • Top Location: Highly rated by recent guests (9.1)

    • Breakfast Info

    • Continental, Vegetarian, Gluten-free, American, Buffet

    • Private parking at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
2 twin beds
1 queen bed
2 twin beds
1 king bed
2 twin beds
2 twin beds
and
1 queen bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Globe Certification
    Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Sergio
    Qatar Qatar
    Hotel is near the airport with a shuttle bus that runs every 20 minutes(at no extra charge). Besides that, it is physically connected to an outlet mall plenty of shops and restaurants. Thus, excellent location considering it’s an airport hotel.
  • Svetlana
    Japan Japan
    Our flight got canceled so we needed something affordable close to the airport. The hotel has a free shuttle service so getting there was fast and hassle free. The room was big, enough space for luggage.
  • Phia
    Philippines Philippines
    It was during the storm when we got to stay in Novotel. The staff was very accommodating. They would answer our questions positively and offered refreshments during T10.
  • Andrea
    United States United States
    Great location for a layover stay, hotel has bus shuttle until 11:40 PM from airport. Hotel staff was very friendly, gym and pool were great!
  • Philip
    Australia Australia
    Great hotel for an overnight stay ready to fly out the next day. Transit bus was great.
  • Jim
    United States United States
    Location was close to the airport and being inside the mall made it very convenient to pass time since our outdoor plans were rained out. The beds were very comfortable and room was clean and had a great view of the mountains. It was also very...
  • Raymond
    Philippines Philippines
    Hotel was conveniently near MTR station and City Gate Mall. Love the breakfast buffet!!!
  • Christiaan
    Belgium Belgium
    Great location for traveling around. There's a shuttle bus to and from the airport every twenty minutes.
  • Edward
    Philippines Philippines
    Strategically located and very convenient because it is connected to the mall. It had its own shuttle service to the airport for free which we found helpful. Staff were accommodating.
  • Pengbo
    Australia Australia
    The location, the free shuttle bus, the staff are all good aspects of my stay.

Hotel area info

Restaurants

2 Restaurants On Site
  • Essence
    • Cuisine
      International
    • Ambience
      Family-friendly
  • Olea
    • Cuisine
      Italian • Mediterranean

House rules

Novotel Citygate Hong Kong takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of HK$ 800 is required on arrival. That's about $102. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
HK$ 550 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
HK$ 550 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Must-know information for guests at this property

Please note that name changes or other amendments are strictly not allowed for nonrefundable bookings. Please note that a free shuttle service is provided to and from the airport (06:00 - 23:40) at 20-minute intervals. Please proceed to Terminal 1, Car Park 1 area, bays 11-14 for pickup. Guests are kindly requested to book with their name and credit card holder name in Pinyin. Credit card holder details must match the guest ID presented to hotel staff upon check-in. In case of third party payment, please contact the hotel for details. For Breakfast & Dinner offer additional charge is required for a child dinner.

The Swimming Pool is opened from 7am to 12:15pm; 1:15pm to 7pm every day, from 1 March to 30 November.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of HK$ 800 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Novotel Citygate Hong Kong