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About this property

Elegant Accommodations: Ayom Suite in Kota Mataram offers a 4-star hotel experience with a garden, terrace, restaurant, bar, and outdoor swimming pool. Guests enjoy private check-in and check-out, a 24-hour front desk, concierge service, and free on-site parking. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, tea and coffee makers, mini-bars, and modern amenities. Additional facilities include a work desk, free toiletries, and garden or pool views. Dining Experience: The modern, romantic restaurant serves Indonesian cuisine with halal and vegetarian options. Breakfast is available in-room, and guests can enjoy brunch, lunch, dinner, and high tea. Prime Location: Located 21 mi from Lombok International Airport, the hotel is near attractions such as Bangsal Harbor (16 mi) and Meru Temple (3.1 mi). Guests appreciate the attentive staff and excellent restaurant.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Breakfast Info

    • Continental, Halal, Asian

    • Free private parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Kizombeira
    Kenya Kenya
    This was one of my best stays throughout my entire trip! The team were amazing throughout. Super helpful, very kind and had some great referrals as I was not well during my team. The room was gorgeous and had the cutest little additions. From...
  • Dina
    Vietnam Vietnam
    Overall, it is a great place and service with attention to all minor details. The staff, every one of them, is some of the friendliest and most supportive hotel staff I dealt with. They are all nice and professional and try to support in every...
  • Katherine
    United States United States
    Very cool vibe. Manicured and a bit modern, but very thoughtful details.
  • Charley
    United Kingdom United Kingdom
    Super unique touches to make it a warm and welcome stay ! It was super clean and the staff were extremely welcoming, helpful and the place had a calm and relaxing feel. The food was amazing and even had home made cookies and treats in the fridge....
  • Merinda
    Indonesia Indonesia
    It’s rare to find the kind of hotel like this type in Mataram. Loving the vibes, the room with a swimming pool views. The room was also clean and so comfortable. The day I came was a bit empty so eventho Ayom only has fews limited rooms, I could...
  • Hazra
    United States United States
    All of the staff are young, talented, helpful & friendly yet very professional people. They truly understand and practise what "hospitality" means. ALL of the meals, THAT afternoon tea, the room care, ++++. A massive thank you to all of the those...
  • Esther
    Indonesia Indonesia
    It was very pleasantly surprised with the accommodation. I have stayed in bigger hotels in mataram but they lack personality and a homey feeling. The room was spacious and clean, the free cookies were very tasty;) Staff is very friendly and...
  • Sakinah
    Indonesia Indonesia
    AYOM was an amazing place to stay, we just stay for a night. All of the staff were super friendly especially Jessica who serve us incredibly helpful and always made us feel welcome, a lovely family atmosphere and the staff were always so helpful...
  • Kim
    South Korea South Korea
    I’m the person who haven’t write a review. This place’s totally perfect.
  • Saskia
    United Kingdom United Kingdom
    Such a beautiful villa, the staff were exceptional and they pay some much attention to the details. I would 100% come back here and recommend to others. You’re given free health juices and cookies in your room as well which was such a lovely touch!

Hotel area info

Restaurants

1 Restaurant On Site
  • Shefu Dinning
    • Cuisine
      Indonesian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Modern • Romantic
    • Dietary options
      Halal • Vegetarian

House rules

Ayom Suite takes special requests – add in the next step!
Check-in
From 2:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of Rp 1,000,000 is required on arrival. That's about $61. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

A damage deposit of Rp 1,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Ayom Suite