A 4-minute drive from Happo-One Ski Resort, Hotel El Mayo features free WiFi and rooms with mountain views and private bathrooms. It offers free shuttle services to/from JR Hakuba Station and nearby ski resorts. Simple rooms are furnished with a private bathroom and heating. Japanese-style rooms have traditional futon bedding on a tatami (woven-straw) floor, while Western rooms come with beds. El Mayo Hotel has a soothing public bath, which is separate for male and female guests. Facilities also include a shared lounge, drinks vending machines and coin-operated washing machines. Free parking is available. A mixed Japanese-Western breakfast is served daily at the dining room. Hotel El Mayo is a 15-minute drive from Hakuba Goryu Ski Resort, and a 15-minute drive from Hakuba 47 Winter Sports Park. JR Hakuba Train Station is a 5-minute drive. A bus to Happo-One Ski Resort can be found a few steps from the property, while a convenience shop is a 10-minute walk.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.2)

Breakfast Info

Asian

Free private parking available at the hotel

Ski-to-door

Public Bath


Availability

Select dates to see this property's availability and prices

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
8.7
Cleanliness
9.3
Comfort
9.2
Value for money
9.4
Location
9.2
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Mark
    Australia Australia
    Friendly helpful staff that always greet you with a smile. Views of the snow covered mountains from the hotel rooms. Wonderful home made breakfasts to start the day each morning. Followed by a ride in the hotel bus to your desired slope. And...
  • Mark
    Australia Australia
    The most wonderful hosts you could ever ask for - nothing was too much trouble, and went out of their way to make our holiday fabulous. And the breakfasts were fantastic - traditional, and presented so wonderfully. But you need a serious appetite...
  • Harish
    India India
    location was great. very close to Echoland. lots of restaurants around. Shuttle bus stop right outside the hotel. Breakfast was in Japanese style and very nice. Great that the hotel has an onsen.

Hotel area info

Amenities of Hotel El Mayo
Great facilities! Review score, 8.7

Most popular amenities
  • Free parking
  • Free WiFi
  • Family rooms
  • Skiing
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Slippers
  • Shared toilet
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shared bathroom
  • Bathtub
  • Shower
Bedroom
  • Linens
View
  • Mountain view
  • View
Outdoors
  • Garden
Kitchen
  • Cleaning products
  • Washing machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski-in, ski-out access
  • Ski pass vendor
  • Ski storage
Activities
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Skiing
    Off-site
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Shuttle service
    • Shared lounge/TV area
    • Lockers
    • Vending machine (drinks)
    • Baggage storage
    • Laundry
      Additional charge
    Front Desk Services
    • Invoice provided
    Safety & security
    • Fire extinguishers
    • Smoke alarms
    • Security alarm
    • Key access
    • 24-hour security
    • Safe
      Additional charge
    General
    • Air conditioning
    • Smoke-free property
    • Heating
    • Soundproof
    • Family rooms
    Accessibility
    • Upper floors accessible by stairs only
    Spa
    • Public Bath
    Languages Spoken
    • English
    • Japanese

    House rules

    Hotel El Mayo takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 5:00 PM

    Check-out

    From 7:00 AM to 10:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Curfew

    The entrance to the property is closed between 10:00 PM and 6:30 AM

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 2 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Pets

    Pets are not allowed.

    Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

    Maestro Mastercard Visa UC NICOS Discover JCB Diners Club American Express Cash Hotel El Mayo accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities. Opening hours for the public bath are16:00 - 2200

    To use the property's free shuttle, please make a reservation in advance. Contact details can be found on the booking confirmation.

    Please inform Hotel El Mayo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

    Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

    Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

    It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

    FAQs about Hotel El Mayo

    • Check-in at Hotel El Mayo is from 3:00 PM, and check-out is until 10:00 AM.

    • Yes, Hotel El Mayo is popular with guests booking family stays.

    • Guests staying at Hotel El Mayo can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

      Breakfast option(s) include:

      • Asian

    • Hotel El Mayo is 1.1 miles from the center of Hakuba. All distances are measured in straight lines. Actual travel distances may vary.

    • Room options at Hotel El Mayo include:

      • Quad
      • Twin
      • Triple
      • Family

    • Hotel El Mayo offers the following activities/services (charges may apply):

      • Cycling
      • Hiking
      • Skiing
      • Public Bath

    • The prices at Hotel El Mayo may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.