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About this property

Karuizawa Prince Hotel features 3 dining options, a large-scale shopping mall with 240 shops, hot-spring・open-air baths and a steam sauna facility, various golf courses and on-site ski slopes. Guests can choose to stay in air-conditioned rooms in the West Building with free WiFi, or rent out a cottage with a spacious living room. JR Karuizawa Train Station is a 5-minute drive away, and a free shuttle from the station is also available. All rooms feature a flat-screen TV, a safety deposit box and an electric kettle with green tea bags. Japanese yukata robes and toothbrush sets are provided for all guests, while the private bathroom comes with a hairdryer. Guests can relax with a spa treatment. Bicycle and ski equipment rentals are available and a coin-launderette is on site. Guests can enjoy playing not only tennis, table tennis and bowling but also skiing and snowboarding during the winter season. Dishes served for dinner include Western, Japanese buffet. Chinese cuisines are also on offer at the restaurants on site. For breakfast, guests have the choice of either a Japanese set meal or a buffet-style meal featuring local produce. JR Tokyo Station can be reached with a 70-minute ride on the bullet train from JR Karuizawa Station. Prince Hotel Karuizawa is a 10-minute drive from Lake Kumoba and a 25-minute drive from Shiraito Falls.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Seibu Prince Hotels & Resorts
Hotel chain/brand
Seibu Prince Hotels & Resorts

Property highlights

    • Top Location: Highly rated by recent guests (8.8)

    • Private parking at the hotel

    • Ski-to-door

    • Open-air bath, ​Public Bath


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Availability

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Room Type
Number of guests
 
4 twin beds
6 twin beds
8 twin beds
2 twin beds
and
1 sofa bed
Bedroom 1
2 twin beds
Bedroom 2
2 twin beds
Bedroom 1
3 twin beds
Bedroom 2
3 twin beds
Bedroom 1
2 twin beds
Bedroom 2
2 twin beds
Bedroom 3
2 twin beds
Bedroom 4
2 twin beds
2 twin beds
and
2 sofa beds
4 twin beds
4 twin beds
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Sustainability

This property has 1 third-party sustainability certification.
  • Sakura Quality An ESG Practice
    Sakura Quality An ESG Practice

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Ariane
    Philippines Philippines
    it’s a good base if you want to travel around Karuizawa. We went cycling around karuizawa, so it was quite convenient that they already have bike rentals in the hotel. The hotel is so big that it would take around 30min to cycle.
  • Suzanne
    Hong Kong Hong Kong
    Smooth check in and check out process. Staff were polite and friendly. Cozy and clean cottage surrounded by nature. Very near outlets, about 5-10 minutes walk. Family mart convenience store is just beside the lobby.
  • Patricia
    Hong Kong Hong Kong
    The room and bed were super comfy, it was the best night of sleep during our 6-day trip. The cottage is perfect for a big group like ours. The surroundings are quiet and the view is fantastic.
  • Lyn
    Japan Japan
    The hotels facility in general, the shuttle bus that picks you up from the station to the hotel and vice versa. Generally the staffs are very warm, approachable and friendly. It is very helpful that some staff could speak and guide us in English....
  • Archna
    Japan Japan
    Easy to reach. Near to skii area and very convenient.
  • Melanie
    Malaysia Malaysia
    Great onsen! Not to be missed! Beautiful and peaceful surroundings. Great to have a shuttle but takes time and getting used to .
  • Chira
    Thailand Thailand
    The resort location is just perfect. The room is nicely furnished and comfortable. The view is great. Good breakfast buffet.
  • Joanie
    United States United States
    The breakfast buffet was excellent and we enjoyed the Onsen!
  • Andrew
    Indonesia Indonesia
    The cottage is perfect for groups or couples. The area is so beautiful, and location are very convenient with the shuttle bus.
  • Varisa
    Thailand Thailand
    Wide space room, free on sen . Love all the facilities, bus shuttle free all day, very close to jr. station, my kids love ski land. Staff really nice and helpful . My son broke his legs they called an ambulance for us and let us use wheelchair and...

Hotel area info

Restaurants

3 Restaurants On Site
  • 日本料理 からまつ
    • Cuisine
      Japanese • Sushi
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • 中国料理 桃李
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • All Day Dining Lounge BAR Primrose
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly

House rules

Karuizawa Prince Hotel West takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

< 1 year old
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSUCCash

The fine print

Must-know information for guests at this property

Please note that MOMIJI HOT-SORING (West Hot Springs) will only be available to guests staying at Karuizawa Prince Hotel West Twin Room, The Prince Karuizawa and The Prince Villa Karuizawa. Please contact the property directly for more details. Karuizawa Prince Hotel West Cottage guests may use MOMIJI HOT-SORING for an additional fee.

Opening Hours: 17:00 - 20:30; last order is at 20:30

*Opening Hours are subject to change without prior notice and change depending on the season. Restaurants may also be temporarily closed due to events or renovations.

Please note that traffic or public transportation may be disrupted by heavy snow. Please check weather conditions beforehand.

Please make sure to book a room for the right occupancy.

Please note that meals for children using existing beds are available at an extra charge.

Free WiFi is only available in the Twin Room, and in the lobby for guests staying in the cottages around the West Building.

Shuttle service is provided to guests staying in cottages.

Cottages are equipped with fans and do not come with air conditioning facilities.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in and additional fees may apply.

Pets are not allowed.

Please note if you wish to stay with your pet, be sure to make a reservation from the official website, instead of booking from any external third part websites

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 20:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

FAQs about Karuizawa Prince Hotel West