About this property

Boasting chargeable natural hot spring baths, Kobe Bay Sheraton Hotel and Towers is a 3-minute walk from the Island Center Station and 5.6 mi from the Rokko Cable Shita (cable car) Station. It features 5 dining options, a spa and all-year indoor pool. Air-conditioned guest rooms are fitted with a fridge, a work desk and a flat-screen TV. The private bathroom comes with toiletries and a bathtub. The hotel has a tennis court and a fitness center. Guests can enjoy a massage or unwind in the sauna room. Bicycle rental is available for those who wish to explore the area. Garden Cafe offers a variety of buffet dishes. Japanese dishes can be enjoyed at Matsukaze Restaurant. Drinks and light snacks can be found at Sky 21 Lounge Bar. Hotel Kobe Bay Sheraton is a 25-minute drive from Kobe Port Tower and Nankin-Machi. It is a 45-minute drive from Kobe Airport.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Top Location: Highly rated by recent guests (8.1)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Free private parking available at the hotel

    • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 queen bed
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
2 twin beds
1 queen bed
1 queen bed
1 queen bed
2 twin beds
and
3 futon beds
2 twin beds
or
1 queen bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
2 twin beds
and
4 futon beds
4 futon beds
2 twin beds
and
1 sofa bed
2 twin beds
and
1 sofa bed
1 twin bed
1 queen bed
2 twin beds
and
1 sofa bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Shawn
    United States United States
    Buffet breakfast was delicious. There was a nice variety of items. We also had one dinner which was also good, but breakfast was better. We liked the onsen at the hotel and the evening social. The staff was very nice and helpful with their...
  • Michael
    Japan Japan
    The room was very comfortable, and included toiletries that I haven’t seen at other hotels. The staff was friendly and very helpful. We ordered room service, and it arrived quickly and was delicious. The breakfast was wonderful.
  • Yick
    United States United States
    Like the hot spar and morning breakfast. Staff is helpful and friendly.
  • Bvnny
    Japan Japan
    It was clean and in a great location. The staff members were very friendly and most of them could speak English
  • Thomas
    United States United States
    I have stayed at this hotel many times on business trips 25 years ago. I was expecting the building and rooms to feel old and worn but I was pleasantly surprised to find a vibrant, busy and updated property giving great service and superb value....
  • Carolyn
    Australia Australia
    A lovely and very welcoming hotel, surprisingly easy to reach by train from Kansai airport. The onsen is fabulous, and breakfast superb. We would stay here again.
  • Trent
    Switzerland Switzerland
    Excellent service. Big rooms.Great value. Great location (for us anyway as we have friends living next door) on Rokko Island.
  • Michael
    Australia Australia
    Love the location and excellent facilities. Highly recommended
  • Diana
    Singapore Singapore
    The hotel is located on a private quiet location. Room size is good and staff is attentive & professional. Hotel breakfast is quite good spread and free parking facilities for guests makes it easier for us to drive out & explore Kobe.
  • Ck
    Singapore Singapore
    - onsen was good because it's a paid onsen for day customers, hence the facilities were top-notch. - cleaning was done constantly at the onsen. I could even see the cleaner cleaning while bathing - the hotel was located just a stone's throw from...

Hotel area info

Restaurants

5 Restaurants On Site
  • ダイニング Kobe Grill
    • Cuisine
      French • European • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
  • Garden Cafe
    • Cuisine
      Japanese • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
  • 日本料理 松風
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
  • 中国料理 翠亨園
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
  • 鉄板焼 神戸グリル
    • Cuisine
      Steakhouse
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

House rules

Kobe Bay Sheraton Hotel & Towers takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBOther Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that guests with a tattoo may not be permitted to use the hotel’s pools or other facilities where the tattoo might be visible to other guests.

Wi-Fi connection may be weaker in some rooms/areas. The hotel cannot guarantee the safety of the network. Please contact the hotel for more information.

When booking 8 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about Kobe Bay Sheraton Hotel & Towers