NASPA New Otani
About this property
Right next to NASPA Ski Garden, New Otani Hotel features hot-spring baths, an indoor pool and 7 food and beverage options. Spacious Japanese and Western rooms are offered, all with a private bathroom. Guests can enjoy skiing (It's a ski slope. snowboarding is not available.) during the winter season on site. The area is popular for skiing and cycling. Guests at NASPA New Otani stay in air-conditioned rooms with a tea maker and fridge. The private bathroom includes a bathtub, slippers and amenities. The hotel is 1.2 mi from JR Echigo Yuzawa Train Station. Parking is free and bicycles can be rented. Guests can relax at the sauna or hot tub, or unwind with a massage. Both tennis courts and table tennis are on offer, as is a fitness room. Ski equipment rental and ski storage are available. There is a shop at the property. Fontana serves Continental cuisine, and Japanese dishes are on offer at Senbazuru. Bar Festa offers a lively time with drinks and karaoke, while Bar Capri provides calm sophistication.
Couples in particular like the location – they rated it 8.2 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Indoor swimming pool
- Free parking
- Non-smoking rooms
- Skiing
- Family rooms
- Free Wifi
- 3 restaurants
- Fitness center
- Bar
Guest reviews
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Guests who stayed here loved
- Jenessa
United States
“When it is bad weather, you have everything you need. They rotate food items at meals so you don’t get bored too. Lots of activities for kids it seemed. Also have a ski locker during your stay and in my case the booking came with a lift...” - Yuan
China
“Ski in and out hotel. Shuttle bus to station which is with lot’s of restaurants and shops. Rooms are clean and comfortable, large space seldom seen in Japan.” - Claire
Thailand
“Large comfortable room. Excellent views. Friendly staff and great free shuttle bus to and from train station in village” - Leung
China
“The room was spacious. Buffet breakfast has a lot of selection.” - Veronica
Hong Kong
“Polite and helpful staff. some of them speak English.” - Anna
United States
“Breakfast was delicious and the staff were helpful and friendly, my room had a gorgeous view to see the sunrise and flower garden! The dinner was delicious too! I love it. My friends had tattoos so we booked a private onsen to experience. We live...” - Steven
United States
“The room was large and the view terrific. We enjoyed the very clean and well established onsen right in our own tower building. We used it daily often twice. The location in the mountains accessible to the town was a great joy. The ski hill was...” - Glenn
Australia
“Straight on the snow . Excellent views from the room .. Banquet meals were great” - Clare
Australia
“Great location for ski in ski out. Room were very nice size for a family. The view of the mountains from our room was beautiful to wake up to all the snow on Xmas day.” - Hwee
Singapore
“The frequent shuttle bus service to station. The size of room.”
Hotel area info
Restaurants
- O Dining Buffet restaurant
- Open forBreakfast • Dinner
- FONTANA Continental restaurant
- Open forDinner
- Senbazuru Japanese restaurant
- Open forDinner
House rules
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.








The fine print
Guests with children must inform the property at time of booking. Please specify how many children will be staying and their respective ages in the special request box.
Please note that child rates are applicable to children 3 years and younger and adult rates are applicable to children 4 years and older. Please contact the property for more details.
Only skiing is is possible at the property. Snowboarding is not possible.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.