Name: Tsuruya Ryokan
Address: 389-0102 Nagano, Karuizawa, Kyukaruizawa 678, Japan, Kyukaruizawa 678, Nagano, 389-0102, Japan
Rating: 8.6

Info & prices
Amenities
House rules
The fine print
Guest reviews (182)

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Ryokan Tsuruya Ryokan

389-0102 Nagano, Karuizawa, Kyukaruizawa 678, Japan – Great location - show map

Very friendly and helpful staff. The room was big and clean. We especially enjoyed the kotatsu and public onsen.

James

Japan

Great location in Karuizawa Machi. Wonderful food, friendly and accommodating staff, retro and cool lobby good ofuro. This was our second visit to Tsuruya Ryokan.

David

United States of America

The staff were friendly, the facilities were nice, and the kaiseki meal was innovative and the public bath was pleasant. Generous breakfast buffet. Karuizawa is a nice day trip or one-nighter from Tokyo.

Christopher

Switzerland

Very down to earth inn. Within walking distance to shops. Very near to Shopping Outlet, Train Station and Ski Resort. Very friendly staff.

Ding

Malaysia

Traditional Japanese Experience. Autumn leaves surrounding the ryokan. Great location, situated in Ginza street Karuizawa.

Justin

Philippines

Amazing staff! I love how they greet guests and check in, inviting guests to sit in the lounge and they do the check in process from there. At the far end of the town (take a taxi from the train station). Location was perfect for my group as we were walking the Nakasendo Way and it’s right outside the door!

Kristina

United States of America

The staff were brilliant, the onsen, location, futons, cleanliness all amazing. The kids loved it here, got to try some local culture whilst havi g relaxing time.

Angeco

Indonesia

Lovely traditional Ryokan with modern facilities. Great location. Delicious dinner. Wonderful staff. Bonus of having an onsen within the property as well as laundry facilties.

Emma

Papua New Guinea

It has character and it is how a ryokan should be.

Peying

Malaysia

This was a lovely treat at the end of 4 weeks in Japan. Recommend the half board option as dinner was exceptional and very good buffet breakfast.

Biking

United Kingdom

9.4

Staff

What guests loved the most:
“Very friendly and helpful staff. The room was big and clean. We especially enjoyed the kotatsu and public onsen.”

James Japan
“Great location in Karuizawa Machi. Wonderful food, friendly and accommodating staff, retro and cool lobby good ofuro. This was our second visit to Tsuruya Ryokan.”

David United States of America
“The staff were friendly, the facilities were nice, and the kaiseki meal was innovative and the public bath was pleasant. Generous breakfast buffet.”

Christopher Switzerland
“Very down to earth inn. Within walking distance to shops. Very near to Shopping Outlet, Train Station and Ski Resort. Very friendly staff.”

Ding Malaysia
“Traditional Japanese Experience. Autumn leaves surrounding the ryokan. Great location, situated in Ginza street Karuizawa.”

Justin Philippines
“Amazing staff! I love how they greet guests and check in, inviting guests to sit in the lounge and they do the check in process from there.”

Kristina United States of America
“The staff were brilliant, the onsen, location, futons, cleanliness all amazing. The kids loved it here, got to try some local culture whilst havi g relaxing time.”

Angeco Indonesia
“Lovely traditional Ryokan with modern facilities. Great location. Delicious dinner. Wonderful staff. Bonus of having an onsen within the property as well as laundry facilties.”

Emma Papua New Guinea
“It has character and it is how a ryokan should be.”

Peying Malaysia
“This was a lovely treat at the end of 4 weeks in Japan. Recommend the half board option as dinner was exceptional and very good buffet breakfast.”

Biking United Kingdom

Located in the city center, Tsuruya Ryokan features chic guest rooms with antique furniture. It features large public baths, and free Wi-Fi is provided throughout the property.

Each room comes with a historic ambiance with comfortable warm colors, and fitted with a flat-screen TV, an air purifier and a personal safe. Some rooms have tatami (woven-straw) flooring and traditional futon bedding.

Guests at Ryokan Tsuruya can enjoy thorough in-room massages at an extra charge (reservation needed), or relax in the spacious baths. Coin launderette and souvenir shop are available on site. Guests’ luggage can be left at the front desk for free after checking out.

Traditional Japanese meals are offered for dinner in the elegant dining room. A breakfast buffet features both Western and Japanese dishes.

The ryokan is a 5-minute drive from JR Karuizawa Shinkansen (bullet train) Station. St.Paulo Catholic Church is a 5-minute walk away, while Karuizawa Outlet Shopping Plaza is a 7-minute drive from the property.

This property is a ryokan, which is a type of traditional Japanese Inn. Learn more

What's a ryokan?

A ryokan is a traditional Japanese inn. They usually feature bathhouses, multicourse dinners, communal spaces where guests can relax, and rooms with woven-straw flooring and futon mats. Like hotels, a range of ryokans (from budget to luxury) is available. What originated centuries ago as a free rest house for long-distance travelers has evolved into a popular destination for relaxation surrounded by therapeutic mineral springs.
What are the big differences between a ryokan and a hotel?

Unlike a hotel, where the guest room is just a place to turn in for the night, a ryokan is more than just a place to sleep. In Japan, many travelers journey long distances to relax in a hot spring bath and feast on a traditional multicourse dinner – staying in a ryokan is an experience in and of itself. These ryokans typically have Japanese-style rooms with woven-straw floors and futon beds (no Western beds and carpeting). You should also remove your shoes at the entrance of the room, or before you enter it. Modern ryokans might serve buffet-style meals in a dining area, while more traditional ryokans tend to serve in-room dinners. Some ryokan rooms have a private bathroom, and others might just have a shared bathroom.
What's a kaiseki meal?

Kaiseki is the culinary highlight at a ryokan, embodying beautifully presented dishes that delight both the palate and the eyes. Every one of the 10 to 15 dishes that make up the multicourse Japanese dinner is prepared in a way that highlights the unique textures, colors, and flavors of featured seasonal ingredients and local specialties. Most commonly served at special restaurants and ryokans, a traditional kaiseki dinner usually consists of bite-size appetizers, fresh sashimi (raw fish, like sushi), soup, grilled fish or meat, a hot-pot dish, rice with miso soup, and a small dessert.
What's a yukata?

A yukata is a casual summer kimono or robe, typically made of light cotton. Many ryokans provide guests with yukata robes during their stay. In some areas, it's common to see guests strolling through the neighborhood in their yukatas. The loose-fitting garment is perfect for sleeping and relaxing in.
How should I wear a yukata?

First, put your arms through the sleeves like you would with a robe. Take the right side of the yukata and wrap it across your body. Then, take the left side and wrap it over the right, making sure that the robe is level at your ankles. Pinning the yukata closed on the right side, wrap the sash around your waist a couple of times and then tie a bow. Generally, the bow is tied around the waist for women, and the hips for men.
What's a Japanese hot spring (onsen)?

Onsen (literally "hot spring") is a term often used to refer to both the mineral-rich hot springs and the bathing facilities that house them. Whether the bath is public or private, gender-segregated or mixed, indoor or outdoor, soaking and unwinding in the soothing geothermal waters at an onsen is a millennia-old custom deeply embedded in Japanese culture.
What's standard bathing etiquette?

At a bathhouse—onsen or not—guests are expected to remove all clothing in their respective changing rooms before entering the bathing area. As a common courtesy, once inside the bathing area, guests should wash and rinse their bodies thoroughly before quietly stepping into the hot water. Whether you relax in solitude or converse softly with others is up to you, but guests should always be mindful of others. Wash towels are often used to cover one’s private areas while walking around. However, note that you should not put towels in the water.
Why are tattoos not allowed?

While tattoos have become more popular among Japan's youth, many Japanese people still associate them with outlaws and organized crime. Nowadays, not all businesses ban customers with tattoos, but you might still be refused admission to bathhouses and swimming pools. Small tattoos can be covered up using waterproof bandaids, but keep in mind that each property has the final say on what’s acceptable.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

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Tsuruya Ryokan has been welcoming Booking.com guests since Apr 23, 2013

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House rules Tsuruya Ryokan takes special requests – add in the next step!

Check-in

3:00 PM - 5:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Mastercard Visa NICOS JCB American Express Tsuruya Ryokan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 8:00 PM and 8:00 AM.

Pets

Pets are not allowed.

The fine print

If you are arriving after 20:00, please inform the property in advance. If the property is not informed, you may not be able to check in.

Please inform Tsuruya Ryokan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests must check in by 6:00 PM to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property does not accommodate bachelor(ette) or similar parties.

The prices at Tsuruya Ryokan may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
Tsuruya Ryokan is 1.2 miles from the center of Karuizawa.
Check-in at Tsuruya Ryokan is from 3:00 PM, and check-out is until 11:00 AM.
Guests staying at Tsuruya Ryokan can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

Breakfast option(s) include:
- Buffet
Yes, Tsuruya Ryokan is popular with guests booking family stays.
Room options at Tsuruya Ryokan include:
- Quad
- Triple
- Twin
- Family
The following parking options are available to guests staying at Tsuruya Ryokan (subject to availability):
- Parking
- Free parking
- On-site parking
- Private Parking
Tsuruya Ryokan offers the following activities/services (charges may apply):
- Massage
- Hiking

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Amenities of Tsuruya Ryokan Great facilities! Review score, 8.4

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House rules Tsuruya Ryokan takes special requests – add in the next step!

Child policies

Crib and extra bed policies

The fine print

FAQs about Tsuruya Ryokan

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How far is Tsuruya Ryokan from the center of Karuizawa?

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