Located in the city center, Tsuruya Ryokan features chic guest rooms with antique furniture. It features large public baths, and free Wi-Fi is provided throughout the property.

Each room comes with a historic ambiance with comfortable warm colors, and fitted with a flat-screen TV, an air purifier and a personal safe. Some rooms have tatami (woven-straw) flooring and traditional futon bedding.

Guests at Ryokan Tsuruya can enjoy thorough in-room massages at an extra charge (reservation needed), or relax in the spacious baths. Coin launderette and souvenir shop are available on site. Guests’ luggage can be left at the front desk for free after checking out.

Traditional Japanese meals are offered for dinner in the elegant dining room. A breakfast buffet features both Western and Japanese dishes.

The ryokan is a 5-minute drive from JR Karuizawa Shinkansen (bullet train) Station. St.Paulo Catholic Church is a 5-minute walk away, while Karuizawa Outlet Shopping Plaza is a 7-minute drive from the property.

This property is a ryokan, which is a type of traditional Japanese Inn. Learn more

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Tsuruya Ryokan has been welcoming Booking.com guests since Apr 23, 2013

Property Highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Buffet

Free Private Parking Available On Site


Availability

Select dates to see this property's availability and prices

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4 reasons to choose Tsuruya Ryokan

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is this location is near in outlet shopping mall
    It's 10 mins driving from here to the outlet.
    Answered on November 29, 2021
  • Do you cater for any allergy or food preferences?
    Please let us know if you have any allergy beforehand.
    Answered on November 24, 2019
  • What time are the communal baths available?
    Our public bath opens from 3pm to 10 am.
    Answered on November 24, 2019
  • What time do I have to arrive for dinner?
    Please arrive before 5pm to have dinner. (Please make sure to reserve dinner beforehand.)
    Answered on November 24, 2019
Area info *
Guests loved walking around the neighborhood!
Excellent location – show map
Amenities of Tsuruya Ryokan
Bathroom
  • Toilet paper
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Alarm clock
Outdoors
  • Garden
Activities
  • Hiking
  • Massage
Living Area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Video
  • Telephone
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
Services
  • Vending machine (drinks)
  • Baggage storage
  • Wake-up service
  • Laundry Additional charge
Safety & security
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Family rooms
  • Non-smoking rooms
Languages Spoken
  • English
  • Japanese

House rules Tsuruya Ryokan takes special requests – add in the next step!

Check-in

3:00 PM - 5:00 PM

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Mastercard Visa NICOS JCB American Express Tsuruya Ryokan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests need be quiet between 8:00 PM and 8:00 AM.

Pets

Pets are not allowed.

The fine print

If you are arriving after 20:00, please inform the property in advance. If the property is not informed, you may not be able to check in.

Please inform Tsuruya Ryokan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests must check in by 6:00 PM to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property does not accommodate bachelor(ette) or similar parties.

FAQs about Tsuruya Ryokan

  • The prices at Tsuruya Ryokan may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Tsuruya Ryokan is popular with guests booking family stays.

  • Room options at Tsuruya Ryokan include:

    • Quad
    • Triple
    • Twin
    • Family

  • Tsuruya Ryokan offers the following activities/services (charges may apply):

    • Massage
    • Hiking

  • Guests staying at Tsuruya Ryokan can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Buffet

  • Check-in at Tsuruya Ryokan is from 3:00 PM, and check-out is until 11:00 AM.

  • Tsuruya Ryokan is 1.2 miles from the center of Karuizawa.