Located in the city center, Tsuruya Ryokan features chic guest rooms with antique furniture. It features large public baths, and free Wi-Fi is provided throughout the property. Each room comes with a historic ambiance with comfortable warm colors, and fitted with a flat-screen TV, an air purifier and a personal safe. Some rooms have tatami (woven-straw) flooring and traditional futon bedding. Guests at Ryokan Tsuruya can enjoy thorough in-room massages at an extra charge (reservation needed), or relax in the spacious baths. Coin launderette and souvenir shop are available on site. Guests’ luggage can be left at the front desk for free after checking out. Traditional Japanese meals are offered for dinner in the elegant dining room. A breakfast buffet features both Western and Japanese dishes. The ryokan is a 5-minute drive from JR Karuizawa Shinkansen (bullet train) Station. St.Paulo Catholic Church is a 5-minute walk away, while Karuizawa Outlet Shopping Plaza is a 7-minute drive from the property.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.0)

Free Private Parking Available On Site


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews

Categories:

Staff
9.4
Facilities
8.5
Cleanliness
9.0
Comfort
9.0
Value for money
8.0
Location
9.0
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Cha
    Japan Japan
    Easy to find. Easy to walk around the areas for tourist spots. Hot bath was relaxing. Hotel is old traditional Japanese style but very clean! Staff is super friendly and kind. Also speaks fluent English.
  • Oliver
    United Kingdom United Kingdom
    + Large room with very comfortable futon beds (we had a Japanese style room) + Great dinner (kaiseki ryori) + Very friendly & helpful staff
  • Marc
    Japan Japan
    Location was perfect and the grounds of the hotel were excellent.

Area info

Amenities of Tsuruya Ryokan
Great facilities! Review score, 8.5

Most popular amenities
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Free WiFi
Bathroom
  • Toilet paper
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Alarm clock
Outdoors
  • Garden
Activities
  • Hiking
Living Area
  • Sitting area
Media & Technology
  • Flat-screen TV
  • Video
  • Telephone
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Vending machine (drinks)
    • Baggage storage
    • Wake-up service
    • Laundry
      Additional charge
    Safety & security
    • Safe
    General
    • Designated smoking area
    • Air conditioning
    • Smoke-free property
    • Heating
    • Family rooms
    • Non-smoking rooms
    Spa
    • Massage
    Languages Spoken
    • English
    • Japanese

    House rules

    Tsuruya Ryokan takes special requests – add in the next step!

    Check-in

    From 3:00 PM to 5:00 PM

    Check-out

    Until 11:00 AM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 13 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    No age restriction

    There's no age requirement for check-in

    Mastercard Visa NICOS JCB American Express Cash Tsuruya Ryokan accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


    Smoking

    Smoking is not allowed.

    Parties

    Parties/events are not allowed

    Quiet hours

    Guests need be quiet between 8:00 PM and 8:00 AM.

    Pets

    Pets are not allowed.

    The fine print
    Must-know information for guests at this property

    If you are arriving after 20:00, please inform the property in advance. If the property is not informed, you may not be able to check in.

    Please inform Tsuruya Ryokan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

    Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

    This property does not accommodate bachelor(ette) or similar parties.

    Quiet hours are between 20:00:00 and 08:00:00.

    FAQs about Tsuruya Ryokan

    • Room options at Tsuruya Ryokan include:

      • Quad
      • Triple
      • Twin
      • Family

    • Check-in at Tsuruya Ryokan is from 3:00 PM, and check-out is until 11:00 AM.

    • Guests staying at Tsuruya Ryokan can enjoy a highly-rated breakfast during their stay (guest review score: 9.0).

      Breakfast option(s) include:

      • À la carte

    • Tsuruya Ryokan offers the following activities/services (charges may apply):

      • Massage
      • Hiking

    • The prices at Tsuruya Ryokan may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Yes, Tsuruya Ryokan is popular with guests booking family stays.

    • Tsuruya Ryokan is 1.2 miles from the center of Karuizawa. All distances are measured in straight lines. Actual travel distances may vary.