About this property

Located in the city center, Tsuruya Ryokan features chic guest rooms with antique furniture. It features large public baths, and free Wi-Fi is provided throughout the property. Each room comes with a historic ambiance with comfortable warm colors, and fitted with a flat-screen TV, an air purifier and a personal safe. Some rooms have tatami (woven-straw) flooring and traditional futon bedding. Guests at Ryokan Tsuruya can enjoy thorough in-room massages at an extra charge (reservation needed), or relax in the spacious baths. Coin launderette and souvenir shop are available on site. Guests’ luggage can be left at the front desk for free after checking out. Traditional Japanese meals are offered for dinner in the elegant dining room. A breakfast buffet features both Western and Japanese dishes. The ryokan is a 5-minute drive from JR Karuizawa Shinkansen (bullet train) Station. St.Paulo Catholic Church is a 5-minute walk away, while Karuizawa Outlet Shopping Plaza is a 7-minute drive from the property.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.0)

    • Free Private Parking Available On Site


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
2 futon beds
3 futon beds
2 twin beds
5 futon beds
2 futon beds
5 futon beds
5 futon beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

  • Lawrence
    Japan Japan
    Location was unbeatable, right on Karuizawa Ginza Street!
  • Tim
    Canada Canada
    Superb service, great location, everything as promised. Wonderful stay.
  • Shira
    Israel Israel
    We stayed only for one night, but wished it was a longer stay. The room was well equipped, comfortable and very clean. There’s a very nice onsen and also a small beautiful garden. Also very peaceful, the hotel is located very close to the main...
  • Cha
    Japan Japan
    Easy to find. Easy to walk around the areas for tourist spots. Hot bath was relaxing. Hotel is old traditional Japanese style but very clean! Staff is super friendly and kind. Also speaks fluent English.
  • Oliver
    United Kingdom United Kingdom
    + Large room with very comfortable futon beds (we had a Japanese style room) + Great dinner (kaiseki ryori) + Very friendly & helpful staff
  • Marc
    Japan Japan
    Location was perfect and the grounds of the hotel were excellent.
  • Kristina
    United States United States
    Beautiful (although a bit dated decor) property at the far end of town in Old Karuizawa. Lovely to walk around that part of town. A good location for my group as we were able to start our walk of the Nakasendo Way from the front door.
  • Claire
    Japan Japan
    A beautiful ryokan right in Kyu-Karuizawa. Convenient to both tons shops & dining, and to near by hiking trails. Staff was super friendly, and rooms & bath were meticulously clean.
  • Prasobchai
    Thailand Thailand
    A traditional Ryokan with nice Japanese decors&ambience , easy walking to shops & restaurants in Ginza-Karuizawa. The rooms(3) are clean & cozy. Very helpful and kind staffers .
  • Craig
    Singapore Singapore
    Ideal location - not far from the Main Street but away from the crowds. the property has a 400-year history that appealed to me.

Area info

House rules

Tsuruya Ryokan takes special requests – add in the next step!
Check-in
From 3:00 PM to 5:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBNICOSCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 8:00 PM and 8:00 AM.

The fine print

Must-know information for guests at this property

If you are arriving after 20:00, please inform the property in advance. If the property is not informed, you may not be able to check in.

Please inform Tsuruya Ryokan of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests must check in by 18:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 20:00:00 and 08:00:00.

FAQs about Tsuruya Ryokan