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About this property

Located on a 14-mile stretch of pristine beachfront in Cancun’s hotel zone, NYX Hotel Cancun. has an infinity pool overlooking the Caribbean Sea. Some of its rooms have views of the sea or Nichupté Lagoon. All air-conditioned rooms at the NYX Hotel Cancun feature a flat-screen cable TV and a private bathroom with a hairdryer. A coffee maker and free WiFi access are also included. Bellavista Restaurant offers international options. The Chianti Restaurant offers Italian cuisine, open for dinner with prior reservation required. There is also a poolside bar, as well as a lobby bar. The surrounding beaches are popular for water sports. You can go scuba diving at the 2 coral reefs or visit ancient Mayan sites nearby. Cancun Airport is a 20-minute drive away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the top-rated area in Cancún, this property has an excellent location score of 8.8!

    • Breakfast Info

    • Continental, Vegetarian, American, Buffet

    • Free Private Parking Available On Site

    • Activities:

    • Fitness center

    • Spa

    • Pool table


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 king bed
1 king bed
2 full beds
or
1 full bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Shaeonna
    United States United States
    It was our anniversary & we were treated amazing from the time we stepped on the property, until we left. Absolutely amazing place & staff. They even celebrated our anniversary with a night to remember.
  • Alma
    United States United States
    Location and transportation access was of utmost importance.
  • Karina
    United States United States
    The place is excellent and beautiful. Good services. Great drinks. The food is delicious, considering it is an all-inclusive in my opinion because it's small it has better quality
  • Sara
    Portugal Portugal
    Very central, the staff was really nice and they had a lot of activities for guests
  • Mary
    United States United States
    Ive stayed all over Cancun and this location is phenomenal. Like seriously, there is no better beach. The pool was amazing, staff were amazing. It's an excellent place to stay. +s for their spa, staff, not crowded at all and the free breakfast...
  • Alexsandro
    Brazil Brazil
    The food and the staff are very supportive. The location is good but you would need a Uber to access the downtown or the Coco Bongo area. The pool is awesome but small.
  • Miles
    Iceland Iceland
    Food was good. Facilities were in good shape. Staff were attentive and welcoming. Beach was nice. Classes offered were fun.
  • Tomas
    United States United States
    The room was nice but nothing out of the ordinary. The view of the bay and busy highway with a panorama of a row of hotels in all directions is the nature of the Zona Hotelera. Certainly not a paradise. The beach with a white sand is nice, as I...
  • Mickey
    United States United States
    Being so close to the ocean and being able to sleep to the sounds and smells of the ocean. The staff was so pleasant and attentive to whatever we needed, and the food was amazing.
  • Korina
    United States United States
    All staff was helpful and friendly! Especially our servers at the restaurants, the morning buffet was excellent as well as lunch. Great location!

Area info

Restaurants

4 Restaurants On Site
  • Bellavista
    • Cuisine
      Mexican • International
    • Open for
      Breakfast
    • Ambience
      Family-friendly • Traditional
  • Deck
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian
  • Chianti
    • Cuisine
      Italian
    • Open for
      Dinner
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian
  • Umami
    • Cuisine
      Japanese • Sushi
    • Open for
      Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian

House rules

Hotel NYX Cancun takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 5 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print

Must-know information for guests at this property

Upon check-in photo identification and the credit card used to make the reservation is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The Chianti Restaurant is available only for stays of 3 nights minimum in the All Inclusive plan. Restrictions may apply.

The Umami restaurant is only available for stays of a minimum of 5 nights on an all-inclusive basis. Restrictions may apply.

One extra child or adult will be charged USD 150 extra per person per night when using existing beds.

Up to two children from 0 to 5 years stay free of charge when using existing beds.

Please be informed that remodeling work will be taking place in the lobby area. The work will be carried out from Monday to Sunday between 10:00 a.m. and 6:00 p.m. for a period of 3 weeks starting on June 30. It is important to mention that no guest attraction areas will be affected.

Please be informed that the Bellavista Restaurant will be closed for remodeling starting on August 11. Breakfast service will be offered at the Deck Restaurant for approximately 3 months. The remodeling work will take place from Monday to Sunday between 10:00 a.m. and 6:00 p.m.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hotel NYX Cancun