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About this property

The all-inclusive Grand Oasis Palm offers a private beach and is set 3.1 mi from central Cancún, within the Hotel Zone. It features an outdoor pool, squash and tennis courts and a spa. All rooms offer Caribbean Sea views. This Mexican-style hotel has a kid's club with cooking lessons, a disco and a games area with a Wii and Xbox. There is also a pool with a waterslide. Air-conditioned rooms have flat-screen cable TV, a mini-bar and coffee maker. There is a safe for hire. The private bathroom comes with a hairdryer, shower and toiletries. The hotel complex features 9 bars and 16 specialty restaurants, including one for children. Restaurants include sushi, Tex-Mex and international buffets. There are also mezcal, tequila and wine tasting sessions. Many shops, bars and restaurants can be found nearby. There is a 24-hour reception, and you can hire a car from the tour desk. Free parking is available and Cancun Airport is 12 mi away. The hotel is next to a pier, where you can take a 20-minute boat trip to Mujeres Island.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Oasis Hotels & Resorts
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (8.3)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Free Private Parking Available On Site

    • Activities:

    • Fitness center

    • Spa

    • Playground


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
2 full beds
and
1 king bed
2 full beds
or
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Area info

Restaurants

11 Restaurants On Site
  • Bites Snacks
    • Cuisine
      American
    • Open for
      Lunch • Dinner
  • Sisal Restaurant Bar
    • Open for
      Lunch • Dinner
  • Los Agaves Tacos and Tortas
    • Cuisine
      Mexican
    • Open for
      Lunch • Dinner
  • Makitaco
    • Cuisine
      Japanese • Mexican
    • Open for
      Lunch • Dinner
  • Dos Lunas Pizza and Pasta
    • Cuisine
      Italian • Pizza
    • Open for
      Lunch • Dinner
  • Dos Lunas Terrace
    • Cuisine
      Italian • Pizza
    • Open for
      Lunch
  • Isla Mujeres
    • Cuisine
      American • Sushi
    • Open for
      Lunch
  • Sweet Palm Kids Restaurant
    • Open for
      Breakfast • Lunch • Dinner
  • El Buffet
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • El Buffet International
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • Cocoa Adults Only
    • Cuisine
      Seafood
    • Open for
      Breakfast • Lunch

House rules

Grand Oasis Palm - All inclusive takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in.

Upon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Charges apply for adults between 18-25 years old staying from February to April. Cash Only. Policy is mandatory, per person and not refundable).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Oasis Palm - All inclusive of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Parking is subject to availability due to limited spaces.

FAQs about Grand Oasis Palm - All inclusive