Iberostar Quetzal
Ave. Xaman Ha Lote Hotelero no. 2 Fracc. Playacar, 77710 Playa del Carmen, Mexico – Excellent location – show map
- Sea view
- Garden
- Swimming pool
- Free Wifi
- Balcony
- Free parking
- Air conditioning
- Private Bathroom
- 24-hour front desk
- Key card access
Facing the beachfront, Iberostar Quetzal offers 5-star accommodations in Playa del Carmen and has a garden, restaurant and bar. The property is located a 5-minute walk from Playacar Beach, 2 miles from ADO International Bus Station and 2.1 miles from Playa del Carmen Maritime Terminal. The resort features an outdoor swimming pool, evening entertainment and a kids' club. Free WiFi is accessible to all guests, while certain rooms also offer a balcony. A buffet breakfast is available every morning at the resort. Speaking German, English, Spanish and French at the 24-hour front desk, staff are always on hand to help. Church of Guadalupe is 5.1 miles from Iberostar Quetzal, while Xel Ha is 28 miles from the property. The nearest airport is Cozumel International Airport, 20 miles from the accommodation.
Couples in particular like the location – they rated it 9.0 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
- Outdoor swimming pool
- Free Wifi
- Beachfront
- Free parking
- Family rooms
- Fitness center
- Non-smoking rooms
- 6 restaurants
- Bar
Availability
Select dates to see this property's availability and prices
Property practices
Categories:
See what guests loved the most:
Ryan
United States of America“The landscaping and water features, the location, the food and the service. All wonderful!”
Erin United States of America“Alfredo, Jorge and Manuel at the front desk were exceptional. Check in was smooth. Our room was clean and comfortable. The grounds were well kept and maintained. The property was neat, lots of wildlife! The pool, beach and bars were great. We took...”- Shere United States of America“I liked the entry foyer, our room was decent it was a “remodeled” room. I liked the wildlife around the resort. The massage was really nice. Frank was really friendly, Maria gave the presentation, she was friendly as well.”
Area info
Restaurants6 Restaurants On Site
- Restaurante mexicano Uxmal
- CuisineMexican
- Open forLunch • Dinner
- La Gondola
- CuisineItalian
- Open forDinner
- La Hacienda
- CuisineMexican • Steakhouse
- Open forLunch • Dinner
- Restaurante Japones Bonsai
- CuisineJapanese
- Open forDinner
- Restaurante Mare Nostrum
- CuisineMediterranean
- Restaurante Buffet
- CuisineInternational
Resort facilities at Iberostar QuetzalGreat facilities! Review score, 8.3
- Outdoor swimming pool
- Free Wifi
- Beachfront
- Free parking
- Family rooms
- Fitness center
- Non-smoking rooms
- 6 restaurants
- Bar
- Outdoor furniture
- Beachfront
- Garden
- Beach
- Evening entertainment
- Kids' club
- Water sports facilities on site
- Snorkeling
- Diving
- Windsurfing
- Tennis court
- Breakfast in the room
- Bar
- Electric vehicle charging station
- Daily housekeeping
- Concierge
- Babysitting/Child servicesAdditional charge
- 24-hour front desk
- Meeting/Banquet facilitiesAdditional charge
- Indoor play area
- Smoke alarms
- Key card access
- Safe
- Air conditioning
- Smoke-free property
- Family rooms
- Non-smoking rooms
- Shallow end
- Pool/Beach towels
- Pool bar
- Locker rooms
- Fitness
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Hot tub/Jacuzzi
- SpaAdditional charge
- Fitness center
- SaunaAdditional charge
- German
- English
- Spanish
- French
- Italian
- Portuguese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Cash
Iberostar Quetzal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine printMust-know information for guests at this property
Your reservation charge will appear on your credit card statement under the name of: Hotelera Playamar, S.A. de C.V. Please contact the property with any questions regarding the charge for this reservation. The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in. Payment at the property is not accepted. Unpaid reservations will be canceled prior to arrival. In case you require an invoice it will be provided by a Visit US based in the US, local invoices are not available.
Environmental Fee of $20.00 Mexican pesos per room, per night will be requested upon check in.
The property does not acept any reservation of 10 rooms or more. All reservations that are 10 or more rooms needs to be quoted as a group with group terms and conditions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
FAQs about Iberostar Quetzal
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Yes, there's a hot tub. You can find out more about this and the other facilities at Iberostar Quetzal on this page.
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Iberostar Quetzal is 2.1 miles from the center of Playa del Carmen. All distances are measured in straight lines. Actual travel distances may vary.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Yes, Iberostar Quetzal is popular with guests booking family stays.
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The prices at Iberostar Quetzal may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at Iberostar Quetzal is from 3:00 PM, and check-out is until 12:00 PM.
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Iberostar Quetzal offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Snorkeling
- Diving
- Tennis court
- Windsurfing
- Kids' club
- Evening entertainment
- Beachfront
- Beach
- Steam room
- Fitness
- Locker rooms
- Spa/Wellness packages
- Spa facilities
- Spa lounge/Relaxation area
- Water sports facilities on site
- Swimming pool
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Guests staying at Iberostar Quetzal can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).
Breakfast option(s) include:
- Buffet
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Iberostar Quetzal has 6 restaurants:
- Restaurante mexicano Uxmal
- La Hacienda
- La Gondola
- Restaurante Japones Bonsai
- Restaurante Mare Nostrum
- Restaurante Buffet
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Room options at Iberostar Quetzal include:
- Single
- Double
- Triple
- Quad
- Family
- Suite
