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About this property

Beachfront and Private Beach Area: Cancun Bay All Inclusive Hotel in Cancun offers a private beach area and beachfront access. Guests enjoy a year-round outdoor swimming pool and an indoor pool, complemented by a sun terrace and lush gardens. Spa and Wellness Facilities: The resort features spa facilities, a fitness center, and a hot tub. Additional amenities include yoga classes, fitness classes, and aerobics, ensuring a relaxing and active stay. Dining Experience: A variety of dining options are available, including a family-friendly restaurant serving Italian, Japanese, Mexican, and sushi cuisines. Breakfast options include continental, American, and buffet with warm dishes, fresh pastries, pancakes, and fruits. Prime Location: Located 11 mi from Cancún International Airport, the hotel is steps from Playa Linda. Nearby attractions include Cancun Government Palace (2.7 mi) and La Isla Shopping Mall (6.8 mi). Guests appreciate the beach access, swimming pools, and attentive staff.

Couples in particular like the location – they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.4)

    • Breakfast Info

    • Continental, American, Buffet

    • Free Private Parking Available On Site

    • Activities:

    • Fitness center

    • Spa

    • Pool table


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Availability

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Room Type
Number of guests
 
1 king bed
or
2 full beds
Bedroom 1
1 king bed
Bedroom 2
2 queen beds
Bedroom 1
1 king bed
Bedroom 2
1 king bed
Bedroom 3
2 full beds
1 king bed
or
2 queen beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jozef
    Canada Canada
    Facilities, daily activities, staff, especially Jordan and Alejandro at the bar. Those two are a great bunch!
  • Natividad
    United States United States
    Everything was excellent! Food from breakfast, lunch , snacks, drinks and dinner were great! The beach was clean even though during this time there is a lot of seaweed, the hotel was cleaning it every day. All stuff was respectful and attentive...
  • Ani
    United States United States
    How clean it was all the time and attentive the staff was during breakfast
  • Ruhai
    United States United States
    The curtesy of the staff, the cleanliness and the food,
  • Jungeun
    United States United States
    I liked the layout of my room with 2-3 stairs from the hallway to the bed (2 twin bed)- somewhat spacious. One of my fav part was Starbucks and OXXO (convenient store) across the hotel ❤️. OXXO also has a food stand selling delicious taco and such....
  • Heredia
    United States United States
    The amenities, the front desk people, the omelette station, the activities by the pool and the beach area.
  • Nauman
    United States United States
    The wifi was terrible, and I couldn't use it for most of the stay.
  • Ana
    United States United States
    The daily breakfast at the buffet and the staff gave excellent service..
  • Diana
    United States United States
    Excellent hotel, I recommend it. Its service, its cleanliness, its comfort, its activities made my stay extraordinary. Thanks to Jorge, who cleaned my room. He was a very attentive and kind guy. Also, the waitress, whose name I don't remember...
  • Maria
    United States United States
    The staff was great lunch patty dinner juan and carmen but in all the areas they were great,

Area info

Restaurants

4 Restaurants On Site
  • Faisan
    • Cuisine
      Italian • Mexican • Tex-Mex
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Dairy-free
  • La piña Continental Breakfast
    • Open for
      Breakfast • Lunch
  • La Vista Sushi Zen
    • Cuisine
      Japanese • Sushi
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Modern
  • Tratoria
    • Cuisine
      Italian
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegan

Resort facilities at Cancun Bay All Inclusive Hotel

Great facilities! Review score, 8

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Beachfront
  • Airport shuttle
  • Free parking
  • Family rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Private beach area
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun deck
  • Private beach area
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Coffee machine
  • Cleaning products

Room Amenities

  • Socket near the bed

Activities

  • Bingo
  • Aerobics
  • Live sports events (broadcast)
  • Live music/Performance
  • Themed dinners
    Additional charge
  • Beach
  • Evening entertainment
  • Entertainment staff
  • Karaoke
  • Ping-pong
  • Pool table

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
Wifi is available in public areas and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Accessible parking

Front Desk Services

  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Entertainment & Family Services

  • Indoor play area
  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Private entrance
  • Packed lunches
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

2 swimming pools

Pool 1 – outdoorFree!

  • Open all year
  • Shallow end
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers

Pool 2 – indoorFree!

  • Open all year
  • Shallow end
  • Pool/Beach towels
  • Pool bar

Spa

  • Fitness classes
  • Yoga classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules

Cancun Bay All Inclusive Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Must-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Environmental fee of $79.20 MXN per room, per night will be charged directly to all guests at the front desk at the time of check in.**This will be on Feb 1st, 2025.**

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Cancun Bay All Inclusive Hotel