About this property

Offering breathtaking views of the Caribbean Sea, this adults-only all-inclusive resort and spa features endless activities and entertainment, such as outdoor pools, fitness center, private beach area and various dining options. The Hyatt Zilara Cancun is the perfect place for an unforgettable stay. With an array of activities offered, guests can enjoy wine tasting and craft-making classes, among other things. Guests can enjoy a variety of dishes in one of the 6 specialty restaurants and enjoy refreshing cocktails at the 5 different bars available. There is always something to do at the Hyatt Zilara Cancun. With live nightly entertainment, themed parties and cultural shows, there is something for everyone.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Zilara
Hotel chain/brand
Hyatt Zilara

Property highlights

    • Located in the top-rated area in Cancún, this property has an excellent location score of 9.5!

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • FREE parking!

    • Activities:

    • Tennis court

    • Fitness center

    • Golf course (within 2 miles)


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 king bed
2 full beds
1 king bed
1 king bed
1 king bed
1 king bed
2 full beds
1 king bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Sustainability

This property has 1 third-party sustainability certification.
  • Green Globe Certification
    Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Eugene
    United States United States
    Outstanding service, people who work there extremely pleasant, polite and friendly. Beautiful and clean surroundings, great food. Rooms are roomy, clean, and beautiful. Absolutely astonishing shows in the evening.
  • Kucharova
    United States United States
    Food is the best, clean, loved the pressure shower with 5 heads jets and one extra with hose. Huge pool with a lot of activities. Room has hair drier and straightener, big balcony and jacuzzi bathtub for two. Shows every night, karaoke bar,...
  • Diane
    United States United States
    Food, service, and friendly staff, cleanliness was excellent
  • Lawrence
    United States United States
    Great staff and good food with very well made drinks. Entertainment was good
  • Melody
    United States United States
    It is a gorgeous place and the staff are so friendly and accommodating. We had such a great experience we will be going back next year!
  • Laura
    United States United States
    Some all-inclusive hotels will lack in one of the mealtimes but this one was OUTSTANDING with EVERY SINGLE MEAL!!! Simply stellar service and food every hour, every day.
  • Rajesh
    United States United States
    Place was very clean, staff very friendly, lots of entertainment activities kept us busy on a rainy day.
  • Raven
    United States United States
    Everything was amazing the rooms were wonderful and clean and the food was good! I absolutely had a blast and will be going back soon !
  • Yeyih
    United States United States
    Good meal selections at restaurants. Staff is excellent and very helpful. Luiis at breakfast was incredibly attantive and very accomodating.
  • Brian
    United States United States
    Perfect size, great amenities, great beach, good food - and varied options, big pool, numerous free cabanas (plus a lot of cabanas to rent), very attentive staff.

Area info

Restaurants

1 Restaurant On Site
  • Restaurant
    • Cuisine
      International

House rules

Hyatt Zilara Cancun - All Inclusive - Adults Only takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children not allowed.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Upon check-in photo identification (must be 18 years or older to stay at hotel) and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the Resort does not issue refunds for no-shows or early departures.

Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.

All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hyatt Zilara Cancun - All Inclusive - Adults Only