Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
About this property
Turquoize offers guests an adults-only getaway at Hyatt Ziva Cancun. The Turquoize suites features balconies with private hot tubs, overlook the resort's best seascapes and include services like butler services and VIP access on top of Hyatt Ziva Cancun's all-inclusive amenities. TURQUOIZE FEATURES: Adults-only beachfront suites reserved exclusively for Turquoize guests with nearly 700 square feet of inspired-design living area, special upgraded amenities and balconies with private hot tubs Private VIP Check-In and Reception Area. Personalized and butler and concierge services. Bath accommodations affording ocean views with floor-to-ceiling corner rainfall showers. Exclusive access to the rooftop infinity pool with ocean views and private Punta Vista rooftop bar Private elevator with direct access to Zen Spa.
Couples in particular like the location – they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Beachfront
- Airport shuttle
- Free parking
- 8 restaurants
- Spa
- Tea/Coffee Maker in All Rooms
- Bar
Guest reviews
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Guests who stayed here loved
- Fernando
United States“I have been to this location multiple times and still haven’t had a bad experience! Staff is super friendly and helpful! Food is good, all types of different restaurants, drinks are great! Overall 10/10” - Troy United States“Staff was excellent, the restaurants were clean and excellent on variety of dishes served, this hotel was excellent and i will recommend to others.”
- Zohar United States“My recent stay at Turquoize at Hyatt Ziva Cancun with my wife was truly exceptional from the moment we arrived until our departure. The level of service we received was unparalleled. Special thanks to Oscar, Rubelsi, Francisco at the front desk,...”
- Silvana United States“It was our 2nd Time staying at Ziva. The Staffs are all very friendly. We are very grateful to our Butler “Emmanuel “. He is sincere and absolutely professional! We like Ziva a lot, because it is elegant, and you can take good pictures almost...”
- Adam United States“I paid for several more nights and was asked to leave early with no refund”
- Manoj United States“Loved the location, the view from the room, amenities . Anna and Rubelsi were great butlers. They decorated the room and brought in Cake and Champagne as one of us celebrated birthday. They drew a bath upon request and were there for all...”
- Corinne United States“Beautiful location, spectacular beaches, clean, well maintained. Infiniti pools —3 —are gorgeous. Rented cabana for three days and it was heavenly. Our butlers -David and Marissa-were the icing on the cake. We were celebrating our anniversary and...”
- Guanghui United States“Very good facilitate. Nice people, nice food, nice environment ...”
- Chassidy United States“Loved everything about it from the moment I arrived till the day I left. I had my own butler communicating to me through text, checking in on me, making sure I was okay everyday and they were not overwhelming communicating to us. They were...”
- Albert United States“Everything was fantastic. Exceeded expectations. Thank you to everyone.”
Area info
Restaurants
- LA BASTILLE
- CuisineFrench
- AmbienceRomantic
- EL MERCADO
- CuisineInternational
- AmbienceFamily-friendly
- THE MOOGATE
- CuisineAsian
- AmbienceFamily-friendly
- TRADEWINDS
- CuisineSteakhouse
- AmbienceFamily-friendly
- LORENZO'S
- CuisineItalian
- AmbienceFamily-friendly
- HABANEROS
- CuisineMexican • Seafood
- AmbienceFamily-friendly
- CHEVY'S
- CuisineAmerican
- AmbienceFamily-friendly
- PASTELES
- CuisineInternational
Resort facilities at Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Beachfront
- Airport shuttle
- Free parking
- 8 restaurants
- Spa
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Shower
Bedroom
- Linens
- Wardrobe or closet
- Alarm clock
- Walk-in closet
View
- City view
- Pool view
- Garden view
- Sea view
- View
Outdoors
- Outdoor fireplace
- Outdoor furniture
- Beachfront
- Sun deck
- Balcony
- Terrace
- Garden
Kitchen
- Dining table
- Coffee machine
- Dryer
Room Amenities
- Drying rack for clothing
- Clothes rack
Activities
- Live music/Performance
- Themed dinners
- Temporary art galleriesAdditional charge
- Beach
- Tennis equipment
- Evening entertainment
- Water sports facilities on site
- Entertainment staff
- Snorkeling
- Karaoke
- Ping-pong
- Pool table
- Tennis court
Living Area
- Dining area
- Sofa
- Sitting area
- Desk
Media & Technology
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Pay-per-view channels
Food & Drink
- Coffee house on site
- Fruit
- Wine/Champagne
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingFree private parking is available on site (reservation is not needed).
- Valet parking
- Parking garage
- Accessible parking
Front Desk Services
- Lockers
- Private check-in/out
- Concierge
- ATM on site
- Baggage storage
- Tour desk
- Currency exchange
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business Facilities
- Fax/PhotocopyingAdditional charge
- Business center
- Meeting/Banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Shuttle serviceAdditional charge
- Adults only
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Tile/Marble floor
- Soundproof
- Private entrance
- Car rental
- Laptop safe
- Elevator
- Fan
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
Accessibility
- Entire unit wheelchair accessible
Outdoor swimming poolFree!
- Open all year
- Pool with view
- Heated pool
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
Spa
- Locker rooms
- Fitness classes
- Yoga classes
- Fitness
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- SaunaAdditional charge
Languages Spoken
- English
- Spanish
- Korean
House rules
Child policies
Children not allowed.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
The fine print
Please note that the minimum age for check-in is 18.
Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.
All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
