Located only a short distance from Playa del Carmen, this beachfront, all-inclusive resort features exceptional accommodations, dining options, daily and nightly programs as well as activities for the entire family.

Viva Wyndham Maya offers a variety of recreational activities that the entire family can enjoy. Plan the day with help from the on-site tour desk, learn to dance with one of the hotel's dance classes or shop for gifts at the boutique.

The all-inclusive package offers all meals and snacks; unlimited cocktails, beverages and wine; a cocktail to welcome you upon your arrival; unlimited non-motorized sports; taxes and gratuities; daily activities’ programs.

There is something for everyone at the Viva Maya. With numerous children's programs, including daily movies, craft projects and games, as well as endless water sports and gourmet dining, every stay is sure to be unforgettable.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Viva Wyndham Maya All Inclusive has been welcoming Booking.com guests since Jan 18, 2009
Hotel chain/brand: Wyndham Hotels & Resorts

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ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Gluten-free, Buffet

Free Private Parking Available On Site

Activities:

Tennis court

Fitness center

Golf course (within 2 miles)


Availability

When would you like to stay at Viva Wyndham Maya All Inclusive?

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Travel Sustainable property

Travel Sustainable property

This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

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4 reasons to choose Viva Wyndham Maya All Inclusive

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Viva Wyndham Maya All Inclusive

Welcoming Booking.com guests since Jan 18, 2009

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Hola queria saber las medidas frente al Covid-19 Estan todas las facilidades abiertas. Es que me dicen en algunos hoteles que no dan acceso a la piscina y otras hasta en la playa?

    Los huespedes del Viva Wyndham Maya tienen acceso a todas la instalaciones(excepto la disco),a la playa y a la piscina manteniendo la sana distancia.


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    Answered on July 6, 2020
  • Have you taken any precautions for check-in because of the coronavirus?

    We are following the guidelines of the WHO and local health departments to guarantee the health and hygiene of our customers and employees.


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    Answered on May 15, 2020
  • Is there entertainment

    Dear Guest, please be informed that we count with entretainment. Regards,


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    Asked about: Superior Ocean View - 2 Queen Beds • Answered on July 6, 2020
  • How many restaurants are u allowed to go to in 7 day stay

    Dear Guest, We kindly inform you that you will be able to make a total 3 dinner reservations during a 7 night stay. We suggest you to contact the Guest Service Department after check-in in order to plan your dinner reservations for your stay. We appreciate your attention and we remain at your entire disposal in case of any further questions. Best regards, General Manager Viva Wyndham Maya


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    Answered on October 11, 2019
  • What type of alcoholic and none alcoholic beverages are included? Are all meals, including room service part of the all inclusive package?

    Dear Guest, The Resort offers 24 hours of Food & Beverage services at the different Bars and Restaurants. The all-inclusive beverages include water, soft drinks, fruit juices, cocktails with or without alcohol, beer, wine and liquor. Kind regards,


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    Asked about: Superior Ocean View - 2 Queen Beds • Answered on September 29, 2020
  • Are you guys providing in house Covid testing

    Good morning, At the hotel the doctor is making the covid test, upon arrival you can arrange an apointment and he will explain you the cost. Regards,


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    Answered on January 20, 2021
  • How many restaurants are you allowed to go in to for a 9 nights stay

    Dear Guest, Thank you for contacting us. We kindly inform you that you will be able to make a total 3 dinner reservations during a 9 night stay. We remain at your disposal. General Manager Viva Wyndham Maya


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    Answered on December 28, 2019
  • Hello, how much will cost the airport shuttle per person? Thanks Yana

    Dear Yana,Please be informed that the price is $60.00 US per person for a booking of 2 passengers. for more details please write us.


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    Answered on October 28, 2020
  • Can you tell me about the airport shuttle? What is the cost for a round-trip from the airport to the hotel and back for 2?

    Please be informed that the transfer might or might not be included in your holiday package. This depends on your booking conditions.


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    Answered on July 6, 2020
  • is your all inclusive include breakfast and lunch dinner and snacks and alchohol?

    Dear Guest, please be informed that clients have 24 hour access to our Food & Beverage services at the different bars and restaurants including snacks and alcoholics drinks. Best regards, Customer Care Viva Wyndham Maya


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    Asked about: Superior Ocean View - 1 King Bed • Answered on November 24, 2020
  • What is meant under "All-inclusive" here? We want to book for 3 nights

    Dear Guest, Thank you for contacting us. We kindly inform you that the all-inclusive package includes Food & Beverage services 24 hours, sunbeds and towels on the beach and around the pool, a limited amount of reservations at the a la carte restaurants, free Wi-Fi available in the room, lobby and pool. Our animation team organizes a variety of daily activities, evening shows and topic parties. The non-motorized sport activities that are included are Windsurfing, Kayaking, Sailing, Water aerobics, Tennis, Archery, Bicycles, Paddleboard, Gymnasium with trainer, Climbing Wall, Trapeze, Aerobics, Stretching, Beach volleyball, Boogie boards, and Table tennis. All of these services are part of the all-inclusive package of the Viva Wyndham Maya. Besides the all-inclusive services there are the following local charges: • Environmental Government fee: $26.06 Mexican Pesos per room per night (aprox. $ 2 USD per night), paid at arrival. • Safety Deposit Box fee: $2.00 USD per room per night. Optional rent to confirm at arrival. • Services and activities offered by the onsite Dive center, the Spa and at the Viva Excursions desk have an additional fee. Sincerely, General Manager Viva Wyndham Maya


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    Answered on January 13, 2020
  • Do you have a shuttle to/from airport?

    Please be informed that the transfer might or might not be included in your package. This depends on the conditions that apply for your reservation.


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    Answered on July 6, 2020
  • how far is the airport for planes arriving from Canada?

    Viva Wyndham Maya is at 60km from Cancun´s airport. Aprox 45min. Regards


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    Asked about: Deluxe Room - 2 Queen Beds • Answered on December 29, 2020
  • Do you offer marriage services?

    Dear Guest, We kindly inform you that we count with Marriage services. Regards,


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    Answered on July 6, 2020
  • Buenas noches Este precio de 16k incluye entrada a todos los parques de Xcaret o eso sería aparte? Gracias!

    El precio ofertado es para los servicios todo incluido dentro del hotel. Con gusto a su llegada podemos informar los costos de los parques en el escritorio de excursiones.


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    Answered on January 5, 2021
  • Is there a minifridge in the rooms? Can this be added if not? It would be for medication storage. Thank you.

    Dear Guest, We kindly inform you that the Superior Rooms at our Resort do have an empty mini fridge that you can use for free. Regards, General Manager Viva Wyndham Maya


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    Answered on February 18, 2020
  • tengo una reserva hecha somos grupo de 8 all inclusive tengo wifi free en la habitación? algunos review que veo dicen que no mi reserva dice incluido

    Estimado huésped, le informamos que el hotel cuenta con Wi-Fi gratuito en las habitaciones y en zonas comunes. Saludos cordiales, Customer Care Viva Wyndham Maya


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    Asked about: Superior Ocean View - 2 Queen Beds • Answered on September 29, 2020
  • Buenos días , deseo saber si ustedes están facilitando las pruebas del covic .

    Hola, el consultorio médico del hotel tiene servicio de pruebas PCR y Antígeno con previa cita. El costo de PCR es de $2,700 pesos MX (aprox. 134 USD) y el Antígeno es de 600 pesos MX (aprox. 30 USD). Saludos cordiales!


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    Answered on May 25, 2021
  • Do the rooms have a small refrigerator? I have a medicine that needs refrigeration.

    Please be informed that all the rooms are equipped with an empty minibar that you can use.


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    Answered on September 9, 2020
  • Hello, I have 2 service animals/emotional support for a mental disability with documents. Is this accepted at this hotel? Thank you, Dominique Juarez

    Dear Dominique, Thank you for contacting us. Unfortunately no pets are allowed in the hotel. Thank you for your understanding. Best regards, Customer Care Viva Wyndham, Maya


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    Answered on September 29, 2020
Area Info *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Playa del Carmen Maritime Terminal
    1.4 miles
  • Disabled-friendly beach
    1.4 miles
  • ADO International Bus Station
    1.5 miles
  • Quinta Alegria Shopping Mall
    2 miles
  • Kool Beach Club
    2.3 miles
  • Church of Guadalupe
    3.2 miles
  • Rio Secreto
    3.7 miles
  • Isla Pasion Weddings
    11.1 miles
Natural Beauty
  • Mountain Xcaret Eco Archeological Park
    6.2 miles
  • Mountain Cozumel
    29.2 miles
Beaches in the Neighborhood
  • Playacar Beach
    850 feet
  • Playa del Carmen Beach
    1.4 miles
Closest Airports
  • Cozumel International Airport
    12.2 miles
  • Cancún International Airport
    33 miles
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5 Restaurants On Site

    La Terraza

    Food: International

    Open for: Breakfast, Lunch, Dinner

    Hacienda Don Diego

    Food: Mexican

    Open for: Dinner

    Portofino

    Food: Mediterranean

    Open for: Dinner

    Miramare

    Food: Italian

    Open for: Dinner

    Viva Café

    Food: International

    Open for: Dinner

Resort Facilities at Viva Wyndham Maya All Inclusive
Outdoors
  • Outdoor furniture
  • Beachfront
  • Terrace
  • Garden
Activities
  • Bingo
  • Aerobics
  • Archery
  • Live music/Performance
  • Cooking class
  • Tour or class about local culture Additional charge
  • Beach
  • Tennis equipment
  • Evening entertainment
  • Kids' club
  • Water sports facilities on site
  • Nightclub/DJ
  • Entertainment staff
  • Snorkeling Additional charge
  • Horseback riding Off-site Additional charge
  • Diving Additional charge
  • Cycling
  • Canoeing
  • Darts
  • Windsurfing
  • Ping-pong
  • Playground
  • Fishing Off-site Additional charge
  • Golf course (within 2 miles) Additional charge
  • Tennis court
Food & Drink
  • Chocolate/Cookies
  • Fruit
  • Bottle of water
  • Wine/Champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Secure parking
Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe Additional charge
General
  • Convenience store on site
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Designated smoking area
  • Air conditioning
  • Hypoallergenic room available
  • Car rental
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 – outdoor
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Shallow end
Pool 2 – outdoor
  • Open all year
  • Adults only
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Couples' massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
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House rules
Viva Wyndham Maya All Inclusive takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and