About this property

Elegant Accommodations: Rooms feature sea views, balconies, and modern amenities including air-conditioning, free WiFi, and private bathrooms. Exceptional Facilities: Guests enjoy spa facilities, a year-round outdoor swimming pool, fitness room, and yoga classes. Additional amenities include a steam room, beauty services, and a 24-hour front desk. Dining Experience: The modern, family-friendly restaurant serves Mexican and international cuisines for lunch and dinner. Breakfast options include continental, American, and vegetarian. Prime Location: Located 6.2 mi from Cancún International Airport, the resort is near attractions such as Cancun Government Palace (14 mi) and La Isla Shopping Mall (16 mi). Highly rated by guests.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Waldorf Astoria Hotels & Resorts
Hotel chain/brand
Waldorf Astoria Hotels & Resorts

Property highlights

    • Top Location: Highly rated by recent guests (8.4)

    • Breakfast Info

    • Continental, Vegetarian, Vegan, American

    • Activities:

    • Fitness center

    • Entertainment staff

    • Beauty services


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 queen beds
2 queen beds
2 queen beds
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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Furo
    United States United States
    We were meant to stay for two nights but couldn’t resist adding another night . That’s how exceptional it was
  • Furo
    United States United States
    Breakfast was amazing, the ambience top notch, staff went above and beyond to make it really easy and enjoyable
  • Carolyn
    United States United States
    It is exquisite understated elegance everywhere perfection.
  • Mauricio
    Mexico Mexico
    The hotel premises and rooms are SPECTACULAR, beautiful, very luxurious and well decorated, very nice pool and comfortable rooms, great linens, ammenities and all.
  • Shiraz
    South Africa South Africa
    Everything about this hotel. It’s a 12/10 hotel. Exceptional
  • Paulina
    Switzerland Switzerland
    Amazing hotel. The staff is great, the place is beautiful and food is extraordinary!
  • Luis
    Mexico Mexico
    La habitación inmensa. el jaccuzi en la terraza de la habitación. Excelente

Area info

Restaurants

3 Restaurants On Site
  • Chaya
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly
  • JA'O
    • Cuisine
      Mexican
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • MALPEQUE
    • Cuisine
      International
    • Ambience
      Family-friendly • Modern

House rules

Waldorf Astoria Riviera Maya takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Waldorf Astoria Riviera Maya of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Waldorf Astoria Riviera Maya