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Located in Chemuyil, 12 miles from Tulum Archeological Site, Xcacel Dreams has accommodations with an outdoor swimming pool, free private parking, a garden and a terrace. Featuring a restaurant, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property provides room service, a 24-hour front desk and currency exchange for guests. At the hotel, all rooms include a closet, bed linen and a balcony with a pool view. Guests at Xcacel Dreams can enjoy a continental breakfast. Playa del Carmen Maritime Terminal is 28 miles from the accommodation, while ADO International Bus Station is 28 miles from the property. The nearest airport is Tulum International, 37 miles from Xcacel Dreams, and the property offers a paid airport shuttle service.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.6)

Breakfast Info

Continental

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.6
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
9.3
Location
8.6
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Craig
    United States of America United States of America
    It is a beautiful property set in the jungle. A small boutique hotel with an attentive staff (shout out to Pablo) and a restaurant on site.
  • Caron
    United States of America United States of America
    A beautiful property with excellent staff running the place. We only had one night here and wished we had more time to enjoy the beautiful property!
  • Saneet
    United States of America United States of America
    The overall ambience of the place is wonderful. The cleanliness is top notch.

Hotel area info

Restaurants
1 Restaurant On Site

  • Xcacel Dreams Restaurant
    • Cuisine
      Italian • Mediterranean • Seafood • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Amenities of Xcacel Dreams
Great facilities! Review score, 9.4

Most popular amenities
  • Outdoor swimming pool
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Airport shuttle
  • Room service
  • Restaurant
  • Bar
  • Private beach area
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Guest bathroom
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • Landmark view
  • Pool view
  • Garden view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Outdoor dining area
  • Sun deck
  • Private beach area
    Additional charge
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Dryer
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Bicycle rental
    Additional charge
  • Live music/Performance
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Bar crawls
    Additional charge
  • Beach
  • Water park
    Additional chargeOff-site
  • Snorkeling
    Additional chargeOff-site
  • Horseback riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Dining area
  • Sofa
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Books, DVDs or music for children
  • Board games/puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
General
  • Shuttle service
    Additional charge
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Mosquito net
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Private entrance
  • Car rental
  • Interconnecting room(s) available
  • Packed lunches
  • Soundproof rooms
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • Shallow end
  • Swimming pool toys
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Kids' pool
  • Personal trainer
  • Yoga classes
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Hairstyling
  • Haircut
  • Pedicure
  • Manicure
  • Makeup services
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Public Bath
  • Open-air bath
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Spanish

House rules

Xcacel Dreams takes special requests – add in the next step!

Check-in

From 7:00 AM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$25 per child, per night
Crib upon request
$15 per child, per night
3 - 5 years
Extra bed upon request
$25 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa Cash Xcacel Dreams accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Xcacel Dreams of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Xcacel Dreams

  • Check-in at Xcacel Dreams is from 7:00 AM, and check-out is until 12:00 PM.

  • Xcacel Dreams offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Snorkeling
    • Diving
    • Windsurfing
    • Golf course (within 2 miles)
    • Water park
    • Pedicure
    • Tour or class about local culture
    • Makeup services
    • Walking tours
    • Private beach area
    • Open-air bath
    • Bicycle rental
    • Personal trainer
    • Hairstyling
    • Beach
    • Beauty services
    • Themed dinners
    • Spa/Wellness packages
    • Live music/Performance
    • Horseback riding
    • Bar crawls
    • Haircut
    • Swimming pool
    • Manicure
    • Bike tours
    • Spa lounge/Relaxation area
    • Public Bath
    • Spa facilities
    • Happy hour
    • Yoga classes

  • Yes, Xcacel Dreams is popular with guests booking family stays.

  • Xcacel Dreams has 1 restaurant:

    • Xcacel Dreams Restaurant

  • Guests staying at Xcacel Dreams can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Xcacel Dreams include:

    • Suite

  • Xcacel Dreams is 0.9 miles from the center of Chemuyil. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Xcacel Dreams may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The nearest beach is 0.9 miles from Xcacel Dreams. All distances are measured in straight lines. Actual travel distances may vary.