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Operating a 24-hour front desk, the strictly smoke-free U Hotel Penang features stylish and contemporary accommodations with free WiFi access throughout the property. It offers complimentary parking on site. Airport shuttle service can be arranged at a surcharge. Tastefully furnished, air-conditioned rooms come with a desk, clothes rack, in-room safe and a flat-screen TV with satellite channels. Electric kettle and hairdryer are also included. The private bathroom has shower facility, towels and free toiletries. At U Hotel Penang, the friendly staff can assist guests with car rentals, laundry services and tour arrangements. Luggage storage facility is available, while fax/photocopying can be done at the business center. The hotel is 0.7 mi from University Science Malaysia (USM) and 1.4 mi from Queensbay Mall. Penang Bridge is 3.4 mi away, while Penang International Airport is accessible with a 3.7 mi drive.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.7)

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.2
Cleanliness
8.5
Comfort
8.5
Value for money
8.3
Location
8.7
Free WiFi
7.7
Select topics to read reviews:

See what guests loved the most:

  • Angelia
    Thailand Thailand
    Location is perfect as it's near to supermarket and many restaurants.
  • Harith
    Malaysia Malaysia
    Great location, had to validate credit card every time you exit the parking at the back of the hotel, quite different from the last time I was here which uses card access which is way easier. Ample parking and there's security.
  • Faisal
    Australia Australia
    Great location , great staff. Happy with my choice.

Hotel area info

Amenities of U Hotel Penang
Great facilities! Review score, 8.2

Most popular amenities
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Facilities for disabled guests
Bathroom
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
Kitchen
  • Electric kettle
Room Amenities
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Coffee house on site
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
    Services
    • Daily housekeeping
    • Baggage storage
    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • 24-hour front desk
    • Meeting/Banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Safe
    General
    • Air conditioning
    • Smoke-free property
    • Elevator
    • Facilities for disabled guests
    • Non-smoking rooms
    Accessibility
    • Toilet with grab rails
    • Wheelchair accessible
    Languages Spoken
    • English
    • Malay
    • Chinese

    House rules

    U Hotel Penang takes special requests – add in the next step!

    Check-in

    From 3:00 PM

    Check-out

    Until 12:00 PM

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

    Refundable damage deposit

    A damage deposit of MYR 200 is required on arrival. That's about USD 41. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    Children & Beds

    Child policies

    Children of all ages are welcome.

    Children 6 and above will be charged as adults at this property.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    Cribs and extra beds aren't available at this property.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

    Mastercard Visa Cash U Hotel Penang accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Must-know information for guests at this property

    From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. When booking 5 rooms or more, different policies and additional supplements may apply.

    A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

    FAQs about U Hotel Penang

    • U Hotel Penang offers the following activities/services (charges may apply):

      • Check-in at U Hotel Penang is from 3:00 PM, and check-out is until 12:00 PM.

      • The prices at U Hotel Penang may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

      • Room options at U Hotel Penang include:

        • Double
        • Twin/Double

      • U Hotel Penang is 3.7 miles from the center of Bayan Lepas. All distances are measured in straight lines. Actual travel distances may vary.