Name: W Amsterdam
Address: Spuistraat 175, Amsterdam City Centre, 1012 VN Amsterdam, Netherlands, Spuistraat 175, Noord-Holland, 1012 VN, Netherlands
Price range: Prices for upcoming dates start at £185 per night (We Price Match)
Rating: 8.4

Info & prices
Facilities
House rules
The fine print
Guest reviews (1,705)

Hotel W Amsterdam

This is a Preferred Partner property. It is committed to providing guests with a positive experience thanks to its commendable service and good value. This property may pay Booking.com a bit more to be in this Programme.

This neighbourhood is a great choice for travellers interested in nightlife, architecture and walking – Check location Spuistraat 175, Amsterdam City Centre, 1012 VN Amsterdam, Netherlands – This neighbourhood is a great choice for travellers interested in nightlife, architecture and walking – Check location

*8.0* Magna Plaza: only 2 minutes away! (100 yards on foot)

*8.5* Royal Palace Amsterdam: only 2 minutes away! (150 yards on foot)

*7.8* Allard Pierson Museum: only 6 minutes away! (550 yards on foot)

*8.1* Beurs van Berlage: only 6 minutes away! (550 yards on foot)

*8.5* Historical Museum Amsterdam: only 4 minutes away! (350 yards on foot)

*8.3* Anne Frank House: only 6 minutes away! (550 yards on foot)

*7.9* Theater De Brakke Grond: only 5 minutes away! (350 yards on foot)

*8.4* Madame Tussaud's Amsterdam: only 3 minutes away! (200 yards on foot)

*8.2* Nieuwe Kerk: only 3 minutes away! (250 yards on foot)

*8.6* Westerkerk: only 6 minutes away! (500 yards on foot)

*8.6* Dam Square: only 4 minutes away! (300 yards on foot)

*8.8* The Nine Streets Amsterdam: only 6 minutes away! (450 yards on foot)

*8.2* Kalverstraat: only 4 minutes away! (350 yards on foot)

*8.6* Amsterdam Dungeon: only 4 minutes away! (350 yards on foot)

Lock in a great price for W Amsterdam - rated 8.4 by recent guests.

to get started.

The location of the hotel is excellent, very central and near the ‘9 Streets’.

Amy, USA

location, restaurant Mr Porter, SPA, gym, kindness of personal, coolness of Architecture

Gabriele, Switzerland

all Good aspects of the hotel were overseen bc of the fact that dishonesty is part of the hotels marketing strategy or from the team that works there

Kambiz, Belgium

Staff friendly, energetic! Steak restaurant: amazing food and excellent service staff

Celia, Germany

Spa was brilliant Bar/club was an added bonus Late check out at no extra charge

Hannah, United Kingdom

Your experience will start from the moment you step out of the taxi into the lobby. The decor, the staff are simply perfect! Loved this place throughout my vis and would definitely return. But make sure you book the restaurant in advance, otherwise it will be fully booked.

Simeon, United Kingdom

From the moment we walked in all the staff, Luis in particular, were so friendly and helpful. They even left a complementary bottle of wine in our room when they discovered it was my girlfriend’s birthday. The hotel itself is in a great location just off Dam Square. The views from the lounge/balcony/pool deck are amazing. The room itself was fantastic and boasts the most comfortable bed I have ever slept in. We are regular visitors to Amsterdam and have stayed in a few different hotels but from now on we will only be staying at W.

Colm, Ireland

Diner at Mr. Porter, breakfast in the Duchess, very friendly concierge staff, double bed was super

Ellen, United Arab Emirates

The location was in the centre of the city, bags were held when we checked out until our flight, check in/check out staff were friendly

Alan, Ireland

The bed was super comfy. The electronic panel for lights, blinds etc was awesome. The shower was incredible. The breakfast in the duchess was very good and a lovely restaurant. The bar and the view from the roof terrace was worth the trip up to the 6th floor. Welcomed with champagne. Pool table nice touch. Gym facilities were good.

Natalie, United Kingdom

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9.3

Excellent location!
Great neighbourhood
Very comfy beds
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
Very comfy beds
Very comfy beds
On-site restaurant
On-site restaurant
Very comfy beds
Great neighbourhood
Very comfy beds
Very comfy beds
Very comfy beds
On-site restaurant
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds

What guests loved the most:
“The location of the hotel is excellent, very central and near the ‘9 Streets’.”

Amy USA
“location, restaurant Mr Porter, SPA, gym, kindness of personal, coolness of Architecture”

Gabriele Switzerland
“all Good aspects of the hotel were overseen bc of the fact that dishonesty is part of the hotels marketing strategy or from the team that works there”

Kambiz Belgium
“Staff friendly, energetic! Steak restaurant: amazing food and excellent service staff”

Celia Germany
“Spa was brilliant Bar/club was an added bonus Late check out at no extra charge”

Hannah United Kingdom
“Your experience will start from the moment you step out of the taxi into the lobby. The decor, the staff are simply perfect! Loved this place throughout my vis and would definitely return. ”

Simeon United Kingdom
“From the moment we walked in all the staff, Luis in particular, were so friendly and helpful. ”

Colm Ireland
“Diner at Mr. Porter, breakfast in the Duchess, very friendly concierge staff, double bed was super”

Ellen United Arab Emirates
“The location was in the centre of the city, bags were held when we checked out until our flight, check in/check out staff were friendly”

Alan Ireland
“The bed was super comfy. The electronic panel for lights, blinds etc was awesome. The shower was incredible. The breakfast in the duchess was very good and a lovely restaurant. ”

Natalie United Kingdom

Stay in the heart of Amsterdam –

One of our top picks in Amsterdam.W Amsterdam offers guest rooms, suites and a heated rooftop pool in the city centre of Amsterdam, just off Dam Square. Guests can enjoy the roof top lounge bar, AWAY Spa and FIT Gym. Free WiFi is available throughout.

Split across 2 buildings, the 238 rooms and suites offer flat-screen TVs as well as an iPod docking station. All units have a seating area where you can relax. The property offers 24-hours room service, 24-hour reception and a concierge.

For a bite or a drink, guests can head to 1 of the 3 on-site restaurants:MR PORTER, The Butcher and the Michelin-starred restaurant The Duchess.

Business guests benefit from 414 square metres of meeting facilities at the WIRED business centre. W Amsterdam has valet parking and a terrace. Guests can shop Dutch fashion, design and art at Concept store X BANK.

W Amsterdam is located 0.6 miles away from Central station, 1.2 miles from the P.C. Hooftstraat and 8.7 miles from Schiphol Airport. Nine Streets shopping area is less than a 5-minute walk away. The popular Rembrandtsquare and Museumsquare are 1.8 miles away.

Amsterdam City Centre is a great choice for travellers interested in nightlife, architecture and walking.

This is our guests' favourite part of Amsterdam, according to independent reviews. This area is also great for shopping, with popular brands nearby: H&M, Nike, Gucci, Tiffany & Co, Ralph Lauren.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

We speak your language!

W Amsterdam has been welcoming Booking.com guests since 8 Jun 2015.

Hotel Chain: W Hotels

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Brilliant!

Most popular facilities

Free WiFi

Family rooms

Pets allowed

Swimming pool

Indoor pool

Bar

Good for couples - they rate the facilities 8.6 for two-person stays.

Guests love...

“rooftop bar”
32 related reviews

“friendly staff”
30 related reviews

“excellent location”
30 related reviews

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Gluten-free, American, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at W Amsterdam?

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Rooms

Adults

Children

Sleeps	Room type
	Cozy Exchange, Guest room, 1 King, Atrium view, Exchange 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom The 22-25 sqm Cozy Exchange Room is located on levels 2-5 of the Exchange building and has atrium views. Each room has the W signature bed with pillow top mattress and luxurious 400-thread count sheets, a seating area, an open bathroom with W’s signature range of bliss amenities exclusively packaged for W guests. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Safety Deposit Box • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Iron • Bathrobe • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Cable Channels • Bath or Shower • Carpeted • Interconnected room(s) available • Flat-screen TV • Sofa • Soundproofing • Electric kettle • iPod dock • Wardrobe or closet • Hypoallergenic • Coffee machine • Towels • Linen • Upper floors accessible by lift • Clothes rack Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Wonderful Exchange, Guest room, 1 King, City view, Exchange 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom The Wonderful Exchange Rooms (25-30sqm) are located on the 1st - 3th floor and come with an open plan living & bathroom plan and modern furnishings. The room is equipped with state-of-the-art technology and in room entertainment within the seating area. The open plan bathroom has a rain forest shower and Bliss Spa Bathroom amenities. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Safety Deposit Box • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Iron • Bathrobe • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Cable Channels • Bath or Shower • Carpeted • Interconnected room(s) available • Flat-screen TV • Sofa • Soundproofing • View • Electric kettle • iPod dock • Wardrobe or closet • Hypoallergenic • Coffee machine • City view • Towels • Linen • Upper floors accessible by lift • Clothes rack • Sofa bed Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Wonderful Exchange, Guest room, 2 Twin/Single Bed(s) 2 single beds	Show prices
Start of dialog content 댴 Private bathroom The Wonderful Exchange Rooms (25-30sqm) are located on the 1st - 3th floor and come with an open plan living & bathroom plan and modern furnishings. The room is equipped with state-of-the-art technology and in room entertainment within the seating area. The open plan bathroom has a rain forest shower and Bliss Spa Bathroom amenities. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Safety Deposit Box • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Iron • Bathrobe • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Cable Channels • Bath or Shower • Carpeted • Flat-screen TV • Sofa • Soundproofing • Electric kettle • iPod dock • Wardrobe or closet • Hypoallergenic • Coffee machine • Towels • Linen • Upper floors accessible by lift • Clothes rack • Sofa bed Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Fabulous Bank, Guest room, 1 King, City view, Bank 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom Located on the 2nd and 5th floor of the Bank Building, the 24-40sqm Fabulous Bank Room features W’s signature bed with pillow top mattress and luxurious 400-thread count sheets, a 40” LCD TV and seating area. The open bathroom has a rainforest shower and Bliss Spa Amenities. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Safety Deposit Box • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Iron • Bathrobe • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Cable Channels • Bath or Shower • Carpeted • Flat-screen TV • Sofa • Soundproofing • View • Electric kettle • iPod dock • Wardrobe or closet • Hypoallergenic • Coffee machine • City view • Towels • Linen • Upper floors accessible by lift • Clothes rack • Sofa bed Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Fabulous Bank, Guest room, 2 Twin/Single Bed(s), City view 2 single beds	Show prices
Start of dialog content 댴 Private bathroom Located on the 2nd and 5th floor of the Bank Building, the 24-40sqm Fabulous Bank Room features W’s signature twin beds with pillow top mattress and luxurious 400-thread count sheets, a 40” LCD TV and seating area. The open bathroom has a rainforest shower and Bliss Spa Amenities. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Safety Deposit Box • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Iron • Bathrobe • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Cable Channels • Bath or Shower • Carpeted • Flat-screen TV • Sofa • Soundproofing • View • Electric kettle • iPod dock • Wardrobe or closet • Hypoallergenic • Coffee machine • City view • Towels • Linen • Upper floors accessible by lift • Clothes rack • Sofa bed Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Fabulous Canal Bank, Guest room, 1 King, Canal view, Bank 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom Located on the 2nd and 5th floor of the Bank building, the 24-40 sqm Fabulous Canal Bank features views over Amsterdam’s famous canals. Each room has W’s signature bed with pillow top mattress and luxurious 400-thread count sheets, a 40" LCD TV, and seating area. The open bathroom has a rainforest shower and Bliss Spa Amenities. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Safety Deposit Box • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Iron • Bathrobe • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Cable Channels • Bath or Shower • Carpeted • Flat-screen TV • Sofa • Soundproofing • View • Electric kettle • iPod dock • Wardrobe or closet • Hypoallergenic • Coffee machine • City view • Towels • Linen • Upper floors accessible by lift • Clothes rack • Sofa bed Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Cool Corner, 1 Bedroom Suite, 1 King, Exchange, Corner room 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom The spacious 40-50sqm Cool Corner Exchange Room boasts an open floor plan, seating area, entertainment space, and extra windows facing either city or atrium views. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Safety Deposit Box • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Iron • Bathrobe • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Cable Channels • Bath or Shower • Carpeted • Flat-screen TV • Sofa • Soundproofing • Electric kettle • iPod dock • Wardrobe or closet • Hypoallergenic • Coffee machine • Towels • Linen • Upper floors accessible by lift • Clothes rack • Sofa bed Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content
	Marvelous Bank Suite, 1 Bedroom Bi-level Suite, 1 King, Bank 1 large double bed	Show prices
Start of dialog content 댴 Private bathroom The Marvelous Suite is a duplex room with separate bedroom & living areas, including a seating area and an open bathroom plan with rainforest shower and bliss spa amenities. Room facilities: • Tea/Coffee Maker • Minibar • Shower • Bath • Safety Deposit Box • Telephone • Air conditioning • Hairdryer • Wake Up Service/Alarm Clock • Iron • Bathrobe • Desk • Seating Area • Free toiletries • Toilet • Private bathroom • Heating • Slippers • Cable Channels • Bath or Shower • Carpeted • Flat-screen TV • Sofa • Soundproofing • Electric kettle • iPod dock • Wardrobe or closet • Hypoallergenic • Coffee machine • City view • Towels • Linen • Upper floors accessible by lift • Clothes rack • Sofa bed Free WiFi! Please select everything you’d like to know more about (Your response helps provide better information for travellers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the selected options? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve, so you can book more easily next time. Close We're sorry, but there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in date / / Check-in date Check-out date / / Check-out date Rooms Adults Children End of dialog content

Just booked in Amsterdam 24 hotels like W Amsterdam were just booked on our site

5 reasons to choose W Amsterdam

Why book with us

Manage your bookings online

The staff speak English

Booking is safe

One of our top picks in Amsterdam

An inside look at W Amsterdam

Connect to the Extraordinary Wake up to a new Amsterdam where design, fashion, and music connect to create an extraordinary dynamic for the city of canals.

Hotel surroundings – This neighbourhood is a great choice for travellers interested in nightlife, architecture and walking – Check location Guests loved walking around the neighbourhood!

Closest landmarks

Magna Plaza
0.1 miles
Royal Palace Amsterdam
0.1 miles
Madame Tussaud's Amsterdam
0.1 miles
Nieuwe Kerk
0.1 miles
Reypenaer Cheese Tasting Room
0.1 miles
National Monument
0.2 miles
Dam Square
0.2 miles
Historical Museum Amsterdam
0.2 miles
Kalverstraat
0.2 miles
Amsterdam Dungeon
0.2 miles

Closest airports

Schiphol Airport
7 miles
Rotterdam The Hague Airport
34.4 miles

Shopping nearby – all within 500m!

The Nine Streets Local & authentic
Kalverstraat High street
Popular brands like: H&M, Nike
Bijenkorf Luxury Department store
Popular brands like: Gucci, Tiffany & Co, Nike, Ralph Lauren, Burberry

What travellers love about this location

“Amazing rooftop on the main building. Amazing wet spa area on the bank building. Amazing restaurant (Mr.Porter). ”

Paulo

Portugal

7.9

“The location was perfect. The staff were friendly and attentive. While I don't usually use concierge services, some language barriers while booking travel...”

Boston

USA

“Overall staff were lovely and we really liked the room, the TV can connect to your phone (check connection before you go), marshall bluetooth speaker and coffee...”

Mary

United Kingdom

8.7

Are you missing any information about this area?

Brilliant!

4 restaurants on site

THE DUCHESS

Cuisine: French, Italian, Mediterranean

Menu: À la carte
MR PORTER

Cuisine: Steakhouse

Menu: À la carte
W Lounge

No additional info available

THE BUTCHER

Cuisine: International

Menu: À la carte

House rules W Amsterdam takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and extra beds

All children are welcome.

Free! One child under 3 years stays free of charge when using existing beds.

There is no capacity for extra beds in the room.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

ATM card W Amsterdam accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note only in the suite an extra bed can be placed upon request, and the extra charge is 80 EUR.

A baby cot is available free of charge upon request.

WiFi can be upgraded to High Speed WiFi, however charges are applicable.

Please note that the credit card used for booking must be valid for the entire stay.

Please present the credit card used to make this reservation upon check-in at the hotel.

Please note that debit and Credit cards will be authorized at check-in for the total amount of the stay, plus an amount to cover incidentals. The authorization will hold the funds until check-out, at which time the amount actually incurred during the stay will be charged.

Availability is not guaranteed for guests who failed to show on the original arrival date. The room will be released at midnight (local time) and the availability is not guaranteed the next day.

Please note that guests have to reserve access to the swimming pool and hot tubs within the AWAY Spa, prior their visit to the spa. All guests can visit the swimming pool and hot tubs of AWAY Spa for a maximum of 2 hours.

Please note that access to the spa, swimming pool and fitness area are restricted to guests above 16 years of age.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

“Your experience will start from the moment you step out of the taxi into the lobby. The decor, the staff are simply perfect! Loved this place throughout my vis and would definitely return. But make sure you book the restaurant in advance, otherwise it will be fully booked.”

Simeon

“From the moment we walked in all the staff, Luis in particular, were so friendly and helpful. They even left a complementary bottle of wine in our room when they discovered it was my girlfriend’s birthday. The hotel itself is in a great location just off Dam Square. The views from the lounge/balcony/pool deck are amazing. The room itself was fantastic and boasts the most comfortable bed I have ever slept in. We are regular visitors to Amsterdam and have stayed in a few different hotels but from now on we will only be staying at W.”

Colm

Ireland

“The bed was super comfy. The electronic panel for lights, blinds etc was awesome. The shower was incredible. The breakfast in the duchess was very good and a lovely restaurant. The bar and the view from the roof terrace was worth the trip up to the 6th floor. Welcomed with champagne. Pool table nice touch. Gym facilities were good.”

Natalie

See all guest reviews for W Amsterdam

Newest reviews for W Amsterdam

Reviewed: 17 January 2019

Olivia
United Kingdom
10

“Amazing”
- • Leisure trip
- • Couple
- • Wonderful Exchange King
- • Stayed 2 nights
- • Submitted via mobile
There was a strange smell coming up from the shower plug
Beds extra comfy and amazing deco

Stayed in December 2018
Reviewed: 7 January 2019

Amy
USA
5.8

“Very disappointing experience”
- • Leisure trip
- • Group of friends
- • Fabulous Bank Canal
- • Stayed 2 nights
- • Submitted via mobile
When checking in, my booking was incorrect. I had a confirmed booking for 2 nights, but the hotel had me booked for 1 night. It took some time, but the issue was rectified. I couldn’t however check into my room until later in the day. When I did finally get into my room and went to get into bed, I noticed the bed was saturated. Clearly whoever had stayed in the room beforehand had spilled water. The cleaner would have seen/felt the water, but had made up the bed regardless and not tried to fix it. I called housekeeping and someone came promptly to change the sheets. The mattress however was saturated, so the mattress was flipped. The mattress had a pillow top and wasn’t designed to be flipped. I therefore had to sleep on a hard, uncomfortable mattress for the night. I couldn’t sleep and woke up with a sore back. When you are paying so much for a room, this experience was unacceptable. I was not offered any compensation. I advised staff of my sleepless night and my sore back - the hotel has a Spa, they could have easily offered me a massage which would have been a nice gesture and helped to turn the experience aroundbut they didn’t. I stayed at the W based on a friend’s recommendation. The hotel location is excellent, the staff I interacted with were friendly however when you are paying top dollar for a comfortable bed and don’t get that, it creates a very disappointing experience. I would not recommend this hotel to other friends now unfortunately.
The location of the hotel is excellent, very central and near the ‘9 Streets’.

Stayed in January 2019
Reviewed: 5 January 2019

Chris
United Kingdom
6.7

Pleasant
- • Leisure trip
- • Couple
- • Cool Corner Exchange
- • Stayed 4 nights
- • Submitted via mobile
Having to wait till 5.15 to get our room, then finally getting our room to find it dirty, hairs round the bath and ear plugs left on the floor. Didnt look like it had been hovered!
Location and spa

Stayed in January 2019
Reviewed: 2 January 2019

Gabriele
Switzerland

4 helpful votes
7.5

Good
- • Leisure trip
- • Couple
- • Cozy Exchange, Guest room, 1 King, Atrium view, Exchange
- • Stayed 4 nights
- • Submitted via mobile
arriving not well organized, first time to the room the way was not easy, room not really well cleaned
location, restaurant Mr Porter, SPA, gym, kindness of personal, coolness of Architecture

Stayed in January 2019
Reviewed: 1 January 2019

Anonymous
United Kingdom
7.5

“Very nice hotel with excellent facilities”
- • Leisure trip
- • Solo traveller
- • Cozy Exchange, Guest room, 1 King, Atrium view, Exchange
- • Stayed 4 nights
- • Submitted via mobile
Floor 5 a little loud with bass from speakers. Moved rooms soon as i asked and was very helpful. Room was very clean and comfortable

Stayed in January 2019
Reviewed: 1 January 2019

M. FIRAT
Turkey
Age group: 25 – 34
5.0

Passable
- • Leisure trip
- • Couple
- • Cozy Exchange, Guest room, 1 King, Atrium view, Exchange
- • Stayed 4 nights
- • Submitted via mobile
Cleaning was very terrible. And sink have problem we called the staff and they came 3 times and they didnt solve it. The hotel staff didnt work efficiently to resolve our problems. For the new year dinner, we asked same options related hotels restaurant and also no body didnt help us.
Only location

Stayed in January 2019
Reviewed: 30 December 2018

Luis
Spain
Age group: 45 – 54

1 helpful vote
7.9

Good
- • Leisure trip
- • Couple
- • Fabulous Bank, Guest room, 1 King, City view, Bank
- • Stayed 3 nights
- • Submitted via mobile
Small room. Tiny shower. Cold room. Tiny toilet.
Breakfast service. Attention was exceptional.

Stayed in December 2018
Reviewed: 28 December 2018

Kambiz
Belgium

6 helpful votes
5.4

“Great location with fraudulent rooms”
- • Leisure trip
- • Group of friends
- • Fabulous Bank, Guest room, 2 Twin/Single Bed(s), City view
- • Stayed 1 night
- • Submitted via mobile
Dishonesty. We were staying at the W Amsterdam for a Reunion. Unfortunately, they are not honest about their rooms. I booked a fabulous room with two twin beds . My family that was staying at the same hotel had standard comfort rooms. It turnt out that our rooms were exactly the same from size, decoration and amenities. However, they paid 234 euro per night and I paid 407 euro per night. I don’t mind paying more for luxury, that’s why I booked the fabulous room. When I approached the situation to the reception, the gentleman said that they are fully booked and I must accept the situation. My family and I travel a lot and we will never stay at the W again. This was the worst advertisement for the W.
all Good aspects of the hotel were overseen bc of the fact that dishonesty is part of the hotels marketing strategy or from the team that works there

Stayed in December 2018
Reviewed: 27 December 2018

Ann
USA
10

Exceptional
- • Leisure trip
- • Group of friends
- • Cozy Exchange, Guest room, 1 King, Atrium view, Exchange
- • Stayed 1 night
- • Submitted via mobile
A bit pricey - but most hotels in the Amsterdam core are pricey.
Greeted with a glass of champagne. Location. Room was modern, New and very nice.

Stayed in December 2018
Reviewed: 27 December 2018

Anonymous
Switzerland
7.9

Good
- • Leisure trip
- • Group of friends
- • Wonderful Exchange King
- • Stayed 3 nights
- • Submitted via mobile
I spent 3 nights at the W with a friend during our Christmas holiday break. The hotel was not very busy and we had an amazing time in Amsterdam. However, it seemed that the staff was very little interested in our stay, from the staff at check-in , during our stay nor at checkout. I did not need to be entertained during my travels, but a kind word from the employees when passing by would have been appreciated from a hotel such as the W.
The rooms are fabulous- both in size and in comfort. The beds are extremely comfortable. The location couldn’t be better either- easily reached from Centraal train station as well as just a few minute’s walk to the picturesque canals.

Stayed in December 2018
Reviewed: 24 December 2018

Anonymous
United Kingdom
8.3

“Great hotel and location but need to work on reducing billing errors and speed of resolution”
- • Leisure trip
- • Couple
- • Wonderful Exchange King
- • Stayed 2 nights
- • Submitted via mobile
Too many mistakes made for a hotel of this standard. We were double charged for an evening meal that was not ours. Trying to resolve involves reception getting a response from finance department when it is open. This is unacceptable and should be instantly resolved at check out. Ordered a gin and tonic that came with no gin and just ice. Charged for WiFi access when selected free option.
Facilities, location, friendliness of staff

Stayed in December 2018
Reviewed: 20 December 2018

Celia
Germany
10

“Whatever whenever”
- • Leisure trip
- • Group of friends
- • Cozy Exchange, Guest room, 1 King, Atrium view, Exchange
- • Stayed 2 nights
- • Submitted via mobile
Staff friendly, energetic! Steak restaurant: amazing food and excellent service staff

Stayed in December 2018
Reviewed: 19 December 2018

Hannah
United Kingdom
10

“Superb”
- • Leisure trip
- • Couple
- • Cozy Exchange King
- • Stayed 2 nights
- • Submitted via mobile
Spa was brilliant Bar/club was an added bonus Late check out at no extra charge

Stayed in December 2018
Reviewed: 19 December 2018

Anonymous
Germany

2 helpful votes
3.8

“Dirty Rooms + old breakfast”
- • Leisure trip
- • Group of friends
- • Cozy Exchange King
- • Stayed 1 night
Bed sheets dirty Bed sheets completely broken Long female hair in the toilet room and in the shower Stains outside the toilet Dust everywhere Stains at the counter top The carpet has not been vacuumed for days or maybe weeks
Great location right in the center of Amsterdam.

Stayed in December 2018
Reviewed: 13 December 2018

Winnie
Hong Kong
5.4

Passable
- • Leisure trip
- • Solo traveller
- • Cozy Exchange King
- • Stayed 3 nights
- • Submitted via mobile
Got given a room that is not yet ready (uncleaned and still a mess from the last guest) on arrival. Complained and got assigned to another room and the manager gave me two complimentary drinks because of the mistake. This is not something I expect from the W brand.

Stayed in December 2018

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W Amsterdam

Stay in the heart of Amsterdam –

Hotel surroundings – This neighbourhood is a great choice for travellers interested in nightlife, architecture and walking – Check location Guests loved walking around the neighbourhood!

Facilities of W Amsterdam Great facilities! Review score, 8.5

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