About this property

James Cook Hotel is located in the heart of Wellington, just 1640 feet from Lambton Harbor. It features a fitness center and a restaurant with harbor views. James Cook Wellington is just 15 minutes’ walk from both Cuba Street and Courtenay Place. Wellington International Airport is a 20-minute drive away. The hotel offers direct elevator access to Lambton Quay. Enjoy the full refurbishment when you stay in the Executive King or Twin Rooms. All air-conditioned rooms come with private bathrooms and work desks. Each room includes free WiFi, cable TV, a refrigerator and tea and coffee making facilities. Some rooms feature city or harbor views. Facilities at the James Cook Hotel Grand Chancellor include a 24-hour front desk and a business center. Hotel guests have access to Les Mills fitness center on Lambton Quay. The 17th-floor Whitby’s Restaurant and Bar offers buffet or à la carte dining stunning harbor views. Sojourn Café features a contemporary à la carte menu. A pianist plays live in Whitby’s & Sojourn several days a week.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Wellington, this hotel has an excellent location score of 9.4

    • Breakfast Info

    • Buffet

    • Parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
2 full beds
1 king bed
2 full beds
1 king bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Ramesh
    New Zealand New Zealand
    The check-in was smooth although arrived around 10am. Nice to see the room available by then. Staff are lovely and a good dinner at Whitby's
  • Aimee
    United States United States
    Great hotel clean and inviting in the middle of the city. Great value
  • Eljon
    New Zealand New Zealand
    Perfect location for our family visit to Wellington. The rooms were clean and comfortable. Ths tsaff were friendly and helpful.
  • Sonja
    New Zealand New Zealand
    Great location right in the heart of the CBD, really comfy bedding the pillows were excellent, the room was modern and very clean. Good Parking and great view of the harbor from the club lounge on our floor, we got a cookie and tea served at...
  • Cameron
    New Zealand New Zealand
    Beds were super comfy, and the buffet breakfast was impressive.
  • Paul
    New Zealand New Zealand
    Met all expectations - very comfortable in all respects
  • Peter
    New Caledonia New Caledonia
    A lovely hotel. I have stayed many times. Great location, well appointed rooms and great facilities.
  • Max
    New Zealand New Zealand
    The bathroom was really old school but clean. The rest of the room was freshly refurbished. Breakfast was great! Staff excellent!
  • Carolyn
    United States United States
    Excellent location. There is an elevator from the hotel to Lampton Quay which makes walking to event venues easy. Evening staff incredibly responsive (I had left my charging cable at home). Very clean. Comfortable bed. I would return.
  • Laura
    New Zealand New Zealand
    We loved everything! ... Ease of parking and access to Lambton Quay. Having access to the Harbour View Lounge was amazing! We are already looking at when we'll be back ❤️

Hotel area info

Restaurants

1 Restaurant On Site
  • Whitbys Restaurant
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Halal • Vegetarian • Gluten-free

Amenities of James Cook Hotel Grand Chancellor

Great facilities! Review score, 8.5

Most popular amenities

  • Parking on site
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Kitchen

  • Electric kettle
  • Refrigerator

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available on site (reservation is needed) and costs NZD 30 per day.

  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Entertainment & Family Services

  • Babysitting/Child services
    Additional charge

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

Spa

  • Fitness center

Languages Spoken

  • English

House rules

James Cook Hotel Grand Chancellor takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of NZD 100 is required on arrival. That's about $59. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Extra bed upon request
NZD 50 per child, per night
Crib upon request
Free
2+ years
Extra bed upon request
NZD 50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardJCBEftposUnionPay credit cardDebit cardCash

The fine print

Must-know information for guests at this property

Please note that there is a 1.64% charge when you pay with a Visa, Mastercard or JCB credit card or prepayment with debit card.

Please note that there is a 3.35% charge when you pay with an American Express credit card or prepayment with debit card.

Please note that James Cook Hotel Grand Chancellor requires a credit card imprint or a NZD $100 per night cash/credit card deposit upon check in to cover any incidental charges. If using a debit card or cash, the total cost of the reservation is payable upon check in, plus the bond.

Please note that nonrefundable reservations will be charged at the time of booking.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

A damage deposit of NZD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about James Cook Hotel Grand Chancellor