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About this property

Reliable info:
Guests say the description and photos for this property are very accurate.

The property is located in a fully refurbished historical residence which was once the childhood home of Helena Rubinstein, the founder of the HR cosmetic brand. Set within Kraków’s old Jewish district, Kazimierz, Crystal Suites Chez Helena offers air-conditioned rooms with free Wi-Fi and an LCD TV with satellite channels. The Wawel Castle is within a 13-minute walk. The design interiors of the Chez Helena are modern and elegant, decorated mostly in white with color elements. Each one comes with fully equipped kitchenette, a CD and DVD player as well as an iPod docking station. Kraków’s Old Town’s Main Market is within 0.9 mi, and Plac Nowy, the center of the district’s night life, is 1148 feet away from the Crystal Suites. The Remuh Synagogue is less than 164 feet away. Breakfast is served in the restaurant Kolanko no 6, located 984 ft from our apartments. Breakfast is served in the form of a buffet and includes hot dishes (scrambled eggs, sausages, roasted vegetables), cold dishes (salads, tarts, pates, cold cuts, cheese), bread, pastries, muesli, milk, yogurts, jams, coffee, tea, water. Breakfast is available from Monday to Sunday from 8:00 am to 12:00 pm. Breakfast for the following day can be ordered at the reception until 6:00 pm. Please keep in mind that in case of reservations with breakfast included, it is included in rate for adults and children above 4 years old. For younger children breakfast can be purchased separately at reception.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the real heart of Krakow, this property has an excellent location score of 9.8!

    • Want a great night's sleep? This property was highly rated for its very comfy beds.


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Availability

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Accommodation Type
Number of guests
 
2 twin beds
Bedroom
2 twin beds
Living room
1 sofa bed
Bedroom
2 twin beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

  • Maksym
    United States United States
    Convenient location. Plenty of restaurants in the neighborhood. Small cozy apartment.
  • Joseph
    United States United States
    Good choices of food. Very convenient location. Great option for this location
  • Helena
    United States United States
    Clean place and excellent location in the jewish quarter.
  • Yehuda
    United Kingdom United Kingdom
    opposite the remu shul and Zoldan restaurant in busy area but inside the flat is very quite you don't hear anything . flat was very clean will go again
  • Chapa
    United States United States
    I had previously scheduled a tour and couldn't make it to breakfast on day one. For day two, I found it easy to get to the facility where restaurant was served. The menu was vast and very eclectic with many different choices for different...
  • Marla
    United States United States
    Very central location! Easy to walk and take the train to major sites. Staff was incredibly nice and accommodating.
  • Pip
    Australia Australia
    The manager was very helpful. The location is great, a short walk from the old town, with plenty of interest on the way there. The apartment had everything we needed for a 2 night stay.
  • Juulia
    Finland Finland
    The apartment was clean, the beds were very comfortable and the location of the apartment was perfect for us.
  • Tarja
    Finland Finland
    + Our host Anna was friendly and very helpful. It's was nice to come to the place where you get to meet your host. + Location is perfect in the Jewish quarter. + Apartment was cosy and clean. It felt like home. + Air conditioning and washing...
  • Elizabeth
    United Kingdom United Kingdom
    Absolutely adored this place! Clean and spacious and a superb location in the heart of the Jewish Quarter. We felt like we were locals. Restaurants literally in the doorstep and everyone so friendly. We were welcomed at check-in and staff...

Managed by Crystal Suites

Company review score: 9.6Based on 262 reviews from 2 properties
2 managed properties

Company info

We are the local people, proud of our heritage. We strongly believe that visiting other countries is one of the most opening experience one can get. By knowing this, it makes us especially eager to help our guests, that choose Krakow amongst other beautiful Polish cities, to learn a bit about our history and culture, feel welcome and experience Krakow to the fullest.

Property info

Crystal Suites chez Helena is located in boutique residence built between XIX and XX century, which was for sure a witness of many crucial historical events. Regaining of independence, brutality of II World War, years of communism are just a few worth to mention. What is particularly unique about our location is that it was once a childhood home of Helena (Chaja) Rubinstein, founder of HR cosmetic brand and one of the world’s richest woman during XX century. Each apartment was named after one of Helena’s sister and each one has its own unique feel and design. Tasteful interiors of Crystal Suites chez Helena were background of fashion photoshoots on multiple occasions. Location of the apartments: Deluxe with pricate patio - on ground floor Deluxe with courtyard view - on 1st floor Family Penthouse - 3rd floor There's no elevator in the building. In Family Penthouse one bedroom has doors and can be locked. Other bedroom is in fact sleeping area divided from the rest of living room by curtains.

Neighborhood info

Szeroka street is one of the historical centres of Kazimierz, the old Jewish disctrict, which was once a separate town. Three synagogues (Old, Wolf Popper, Remah) are the living proof of these times. Szeroka is also a main base for a week long Jewish Culture Festival, which take place every year in June. Szeroka is filled with traditional polish/jewish restaurants and within 5 minutes walking distance you will find the cultural centre of Kazimierz - Plac Nowy. In the mornings this little square hosts small fruit/vegetable stalls (vintage accessories on weekends), but at night, dozens of cafes and bars gathers all those who want to try famous Krakow's night life. However noises of the night life culture does not affect a quiet Szeroka street. With the guardian in form of the police station just on the other side of the street, guests can sleep tight!

Languages Spoken

English,Polish

Area info

House rules

Crystal Suites Chez Helena takes special requests – add in the next step!
Check-in
From 1:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of 500 zł is required on arrival. That's about $136. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 4 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Cards accepted at this property
American ExpressVisaMastercardDiners ClubMaestro Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 10:00 PM and 6:00 AM.
Pets
Pets are not allowed.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Crystal Suites Chez Helena of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 22:00:00 and 06:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of 500 zł is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

FAQs about Crystal Suites Chez Helena