H15 Palace, a Luxury Collection Hotel, Krakow
H15 Palace, a Luxury Collection Hotel, Krakow
- Garden
- Pet friendly
- Swimming pool
- Free Wifi
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safe
- Baggage storage
About this property
Elegant Accommodations: H15 Palace, a Luxury Collection Hotel, Krakow offers a 5-star experience in the city center. Guests enjoy spa facilities, a sauna, fitness center, indoor swimming pool, and a beautifully maintained garden. Comfortable Amenities: The hotel features a modern restaurant serving international and European cuisines, a bar, and free WiFi. Additional services include private check-in and check-out, a 24-hour front desk, concierge, and room service. Prime Location: Located 11 mi from John Paul II International Kraków–Balice Airport, the hotel is close to attractions such as St. Florian's Gate (6-minute walk), Main Market Square (4-minute walk), and Wawel Royal Castle (0.7 mi).
Couples in particular like the location – they rated it 9.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Indoor swimming pool
- Parking
- Free Wifi
- Spa
- Airport shuttle
- Family rooms
- Fitness center
- Non-smoking rooms
- Bar
Guest reviews
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Guests who stayed here loved
- Natanya
United States“The hotel is beautiful - the building dates back to 1467 and has been classically updated with all the modern finishes. The location worked well for us, the street wasn't noisy, the breakfast was the best I had on my trip. Most of all the staff...” - Timothy United States“Amazing and helpful staff. Gorgeous spa. Location was close to everything we were doing.”
- Ela United States“The hotel is in a great location, right the hear of the Old Town. It is beautiful and brand new, very clean and has all the amenities that need, including pool and hot tub. The hotel is in the center of everything but yet the rooms are quiet, so...”
- Michelle United States“I wasn't able to eat much, but what i did have was really good.”
- Jarek
Poland“Beautiful property, excellent location, wonderful service. Possibly the best hotel in Krakow.” - Patricia United States“Absolutely beautiful hotel in a lovely area of Krakow. We especially loved the bar menu, surprisingly tasty food and so convenient for exhausted travelers. Most of all, the staff was exceptional. They answered every question, arranged all...”
Elizabeth United States“I loved everything about the property and wish we had an extra night there!”- Yana
Germany“Wonderful breakfast, but a bit expensive one. Good equip fitness. Great location. Spacious rooms, comfortable bed.” - Abdulla
United Arab Emirates“Everything, location, staff, confort and the room was clean and perfect.” - Cristian
France“Absolutely brilliant hotel. Palatial room, beautiful fixtures and finishes, wonderful staff and spa”
Hotel area info
Restaurants
- Bistro The Hours
- CuisineInternational
- Open forLunch • Dinner • Cocktail hour
- AmbienceModern
- Restauracja Artesse by Juanlu Fernández
- CuisineEuropean
- Open forDinner
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Children under 16 years old are welcome to use the wellness area daily from 7:00 am to 7:00 pm.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform H15 Palace, a Luxury Collection Hotel, Krakow of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of 500 zł is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
