About this property

Comfortable Accommodations: Mercure Krakow Stare Miasto in Kraków offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, mini-bar, and free WiFi. Dining Experience: The hotel features a restaurant serving international cuisine with vegetarian and gluten-free options. Guests can enjoy breakfast buffet, à la carte, or in-room dining. The bar provides a relaxing atmosphere for evening drinks. Facilities and Services: The property offers a fitness center, lounge, and 24-hour front desk. Additional services include a tour desk, concierge, and bicycle parking. John Paul II International Kraków–Balice Airport is 9.9 mi away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Located in the heart of Krakow, this hotel has an excellent location score of 9.6

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Vegetarian, Vegan, Gluten-free, Buffet

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
1 twin bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
1 sofa bed
and
1 queen bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Marek
    Czech Republic Czech Republic
    Clean, comfortable, good price, good location, helpful staff, available storage for luggage, free candy.
  • Bernard
    United States United States
    Location, decor and features of apartment, customer service
  • Aylin
    Germany Germany
    It had everything in even the treadmills in the fitness room were super nice. The staff was very friendly and helpful and the breakfast was super tasty. A very big shopping mall is just in front of the hotel and if you walk 2km you are in a...
  • Andriy
    Ukraine Ukraine
    Amazing location - few minutes from railway station and in walking distance from old town. Staffs very friendly.
  • Julie
    United States United States
    Very centrally located to Old Town Hotel was clean and staff were very helpful Great location for walking
  • Abdulaziz
    Saudi Arabia Saudi Arabia
    Location:great in front of Gallery Mall and inside mall also train station, center 10 minutes wall Staff :very friendly and helpful especially those on day of check out Rooms : I took 2 privilege rooms and one classic room , all great ,...
  • Fernando
    Mexico Mexico
    From the moment I stepped through the doors, I felt incredibly welcomed at this hotel. The staff were absolutely wonderful, making me feel right at home throughout my entire stay. Their kindness didn't even stop at checkout – they were just as...
  • Donna
    United States United States
    Great location , welcome treats, clean fresh rooms
  • Svitlana
    Ukraine Ukraine
    The best hotel in Krakow. Very convenient location right next to railway station from where you can take an easy transfer to the airport. City centre is also nearby. Rooms are spacious enough and breakfast is versatile.
  • Stephen
    United States United States
    Great location close to train station and old town with very friendly and helpful staff and room was well cleaned daily. Breakfast was Okay too even though I am not a big breakfast person

Hotel area info

Restaurants

1 Restaurant On Site
  • WINESTONE
    • Cuisine
      International
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free

House rules

Mercure Krakow Stare Miasto takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaDiners ClubMaestroCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

FAQs about Mercure Krakow Stare Miasto