About this property

The Sheraton Grand Krakow is a 5-star hotel located in the very heart of the city, at the foot of The Royal Wawel Castle and just 131 feet from the Vistula River boulevards. The property features spacious, fully renovated, luxurious rooms and suites, deluxe service and modern recreational facilities. All rooms have manual air condition and flat-screen smart TVs with wide range of satellite channels and possibility to connect mobile devices via Bluetooth. Each comes with tea and coffee-making facilities. Grand Deluxe, Premium rooms and suites offers beautiful views to the river, Wawel Castle or both. Each room comes with the Nespresso coffee machine. Premium rooms and Suites also offer enhanced guestroom amenities. The Hotel offers 3 different bars and restaurants with a vast range of menus and a great choice of beverages. On the 5th floor, you can find The Roof Top Terrace, a uniquely appointed Lounge Bar with the best choice of refreshing cocktails and light snacks accompanied with the best view of the river and the Wawel Castle. There is also SomePlace Else, the sports bar, serving savory casual cuisine with Tex-Mex twist, with a garden open to the Vistula River boulevards. All our guests have access to the wellness area with a pool, sauna, and gym open 24/7. Sheraton Grand Krakow features an indoor swimming pool, a sauna and a Sheraton Fitness. Front desk staff is available 24 hours a day and can arrange concierge services. The hotel is located just 2953 ft from the beautiful Main Market Square. Kazimierz Jewish District is only a 12-minute walk away.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Located in the heart of Krakow, this hotel has an excellent location score of 9.6

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Italian, Full English/Irish, Vegetarian, Gluten-free, American, Buffet, Breakfast to go

    • Private parking at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Sustainability

This property has 2 third-party sustainability certifications.
  • BREEAM
    BREEAM
  • Green Key (FEE)
    Green Key (FEE)

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Mohammad
    Saudi Arabia Saudi Arabia
    Location and staff are amazing, spacious of rooms accepted ,breakfast is good, and all restaurants .
  • Hiba
    United Arab Emirates United Arab Emirates
    Great location. Amazing lobby very spacious and nice. Staff were beyond amazing
  • Lee
    United Kingdom United Kingdom
    Check in was very quick, efficient and friendly - great first impression. First impressions of the building and location absolutely excellent - the hotel looks stunning inside and out, sitting right by the river and castle. Rooms not the biggest,...
  • Niki
    Cyprus Cyprus
    clean room, comfortable beds, excellent breakfast, friendly polite staff
  • Gregory
    United States United States
    Perfect location, and very nice hotel overall. Large rooms.
  • Pavlin
    United States United States
    The property was excellent, with the exception of the air conditioning.
  • Cindy
    United States United States
    Check in was short and efficient. The morning breakfast buffet was very nice with lots of selection and very tasty. The hotel staff (servers, housekeeping and front desk and concierge staff) were attentive, helpful, friendly. Our room was very...
  • David
    Israel Israel
    This is one of the best hotels I have ever stayed in. Perfect location, helpful and friendly staff , lovely large room overlooking the river. Excellent breakfast. Also great value for your money.
  • Deborah
    Germany Germany
    The room, food, service, & gym were wonderful! Additionally, the breakfast spread & roof top bar were fantastic! The hotel has a great location with a beautiful view of the river and is an easy walk to the castle and the old town.
  • Ilona
    Ukraine Ukraine
    Perfect location, beautiful view on the roof top terrace. Delicious breakfast with big variety of international cuisine. Friendly and helpful staff.

Hotel area info

Restaurants

3 Restaurants On Site
  • Roof Top Terrace
    • Cuisine
      International
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Modern • Romantic
  • SomePlace Else Sports Bar
    • Cuisine
      American • International • Grill/BBQ
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly
  • Anima Restaurant
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Sheraton Grand Krakow takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 11 years
Extra bed upon request
130 zł per child, per night
12+ years
Extra bed upon request
200 zł per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Must-know information for guests at this property

Pets are allowed. Applicable charge for pets' stay: 100PLN including VAT per pet, per night. Maximum of one pet per room allowed. Pet's weight limit is 17kg.

In accordance with the Act of May 13, 2016 on counteracting threats related to sexual crime and protecting minors, Sheraton Grand Krakow is obliged to apply standards of protection for minors, in particular to establish the identity of the minor and his/her relationship with the adult with whom he/she is staying in the facility.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

FAQs about Sheraton Grand Krakow