About this property

Comfortable Accommodations: Candlewood Suites-West Springfield by IHG in West Springfield offers family rooms with kitchenettes, private bathrooms, and air-conditioning. Each room includes a work desk, dining area, and free WiFi. Leisure Facilities: Guests can enjoy a fitness center, indoor swimming pool, and hot tub. Additional amenities include a lounge, casino, and outdoor seating area. Convenient Services: The hotel provides free on-site parking, a 24-hour front desk, concierge service, and a minimarket. Free toiletries and a business area enhance the stay. Local Attractions: Located 12 mi from Bradley International Airport, the property is near Eastern States Exposition Center and The Big E, both 3.1 mi away. Other attractions include Amherst College and Mark Twain House, each 30 mi from the hotel.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Candlewood Suites
Hotel chain/brand
Candlewood Suites

Property highlights

    • Top Location: Highly rated by recent guests (8.6)

    • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 queen bed
1 sofa bed
and
1 queen bed
2 full beds
1 sofa bed
and
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Ms
    United States United States
    Hotel was nice and clean.Staff was very nice and friendly,room was spacious and nice as well
  • Loach
    United States United States
    Simple suite room had all I needed. The two women at the front desk were really friendly and helpful. Quiet, even on the weekend. The maintenance man replaced my air conditioning unit immediately after I let them know there was an issue.
  • Stratton
    United States United States
    It was spacious and clean . The beds were very comfortable. I love the little kitchenette everything you needed was at your finger tips. Will be coming back again.
  • Janelle
    United States United States
    The staff were absolutely amazing! I was given the best chocolate chip cookie upon check in. They were happy to give directions to the pool and said Hello when you walked by. I had an issue with the room and went to front desk and they had someone...
  • Thomas
    United States United States
    the non smoking rules are obviously enforced and adhered to
  • Jenine
    United States United States
    First, I appreciate how accommodating the staff are. They are just so nice and friendly, making sure to address all of our concerns/questions and helping us at all times. The room is also nice, it feels like HOME. My family found comfort...
  • Tsavidis
    Greece Greece
    Convenient, clean and stuff super helpful and polite
  • Chelsea
    United States United States
    Great price for the night, the full size fridge and cooking range, with cooking utensils. a dishwasher was awesome
  • Sandra
    United States United States
    The warm cookies…great staff and low key atmosphere.
  • William
    United States United States
    I was really impressed with the layout and cleanliness of the room. Wasn't expecting a kitchen and full fridge. I recommend this spacious one bedroom suite for short and long-term stays. The staff was very nice and the facility was clean. A...

Hotel area info

House rules

Candlewood Suites-West Springfield by IHG takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$20 per child, per night
Crib upon request
$25 per child, per night
3+ years
Extra bed upon request
$20 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiscover Cash is not accepted

The fine print

Must-know information for guests at this property

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Candlewood Suites-West Springfield by IHG