Resort Universal's Loews Portofino Bay Hotel
5601 Universal Boulevard, Orlando, FL 32819, United States of America – Excellent location – show map
Excellent location – rated 9.6/10! (score from 381 reviews)
Real guests • Real stays • Real opinions
We love Portifino and stay there every time we visit Universal.
United States of AmericaThe breakfast, or lunch or dinner was very decent. It would have been more helpful if the check in staff told us about it. We had to discover it on our own.
United States of AmericaCleanliness, friendly service! Impeccable landscaping, tasteful decor and Italian music! Will go again! Bev from club house staff was remarkable!! Ty from front desk was great! Overall positive experience!!
United States of AmericaThe scenery is awesome. I loved the view from our room on the harbor.
United States of AmericaEverything was awesome! The hotel designed like an old Italian city which was beautiful! There’s even a like in the center of the complex which adds an extra italian touch. The room was space and clean. The staff were super professional and helpful. There are boat shuttles to and from Universal’s theme parks which were super convenient. You get an express pass for the theme parks as the hotel guest both for the check in and check out days (and everything in between) which was awesome!
IsraelThe entire staff was very friendly. The service was great too. We don't have any complaints.
United States of AmericaPrivate feel. Not too crowded. The valet service was perfect.
United States of AmericaThe atmosphere, the beds are awesome! The grounds are just beautiful!
United States of AmericaExcellent location, transportation to Universal by boat, very convenient. Nice restaurants on site, three pools on property.
United States of AmericaClose to parks, water taxi fast service, great staff, clean rooms. Lots of food choices. Texting service from you to concierge was awesome. My son woke up with a fever at 3 am, I texted the concierge service and just like that the bellman drove me to Walgreens and back. All within 20 min. Thank you Rudy!!! The service is worth the money.
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Universal's Loews Portofino Bay Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
- What guests loved the most:
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Vicki
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Ronald
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Helena
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Laurence
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Gal
Israel
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Cynthia
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David
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Yvonne
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Stefan
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Beth
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One of our top picks in Orlando.Universal's Loews Portofino Bay Hotel offers exclusive unlimited ride access which lets ticket-holding guests skip regular lines at Universal theme parks. CityWalk nightlife is a 5 minutes' walk away.
Early Park Admission* to The Wizarding World of Harry Potter™ and Universal's Volcano Bay™ water theme park 1 hour before the theme parks opens. (Valid theme park admission required.)
A flat-screen cable TV, marble accents, and coffee-making facilities are provided in all rooms. A refreshment pantry is offered by Loews Portofino Bay Hotel at Universal Orlando as well. Turn-down service is available upon request.
A full-service Mandara Spa and fully equipped fitness center are on site. This Orlando Loews Portofino Bay Hotel has an on-site art gallery, offers transfer services to Universal Studios theme parks, and has 3 themed outdoor pools.
Bice Ristorante specializes in fine Italian cuisine during dinner with property views. Guests can experience casual Italian dining at Mama Della's Ristorante for dinner.
Guests can take advantage of the free transfer service to Islands of Adventure, home of the Wizarding World of Harry Potter™, and Universal Studios. The Orlando Premium Outlets are 9.9 mi away.
This is our guests' favorite part of Orlando, according to independent reviews.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 9.1 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Health & hygiene
Bookers love...
“water taxi”
16 related reviews
“friendly staff”
15 related reviews
“comfy beds”
14 related reviews
Located in the top-rated area in Orlando, this property has an excellent location score of 9.6!
Want a great night's sleep? This property was highly rated for its very comfy beds.
Private Parking Available On Site
Activities:
Fitness center
Golf course (within 2 miles)
Game room
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Despicable Me Kids Suite (Includes FREE^ Universal Express Unlimited)
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5 reasons to choose Universal's Loews Portofino Bay Hotel
Why book with us?
Prices you can't beat!
Manage your bookings online
They speak 3 languages
Booking is safe
One of our top picks in Orlando
What's nearby *
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Hard Rock Orlando0.6 miles
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Blue Man Group0.7 miles
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Orlando International Premium Outlets0.7 miles
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Universal Studios' Islands of Adventure0.8 miles
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Universal Studios Orlando0.8 miles
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The Wizarding World of Harry Potter1 miles
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Painting With A Twist1.2 miles
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Fun Spot USA1.2 miles
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Lost Caverns Adventure Golf1.5 miles
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Volcano Bay1.5 miles
Closest Airports *
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Orlando Executive Airport8.8 miles
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Orlando International Airport9.8 miles
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Orlando Sanford International Airport24.2 miles
Most Popular Landmarks *
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Holy Land Experience1.8 miles
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The Wheel at ICON Park Orlando2.6 miles
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Florida Mall4.6 miles
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SeaWorld Orlando5 miles
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SeaWorld's Discovery Cove5.2 miles
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Amway Center6.1 miles
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Disney's Magic Kingdom8.6 miles
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Walt Disney World8.6 miles
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Epcot9.1 miles
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Disney's Hollywood Studios10.4 miles
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RetryBice Ristorante
Food: Italian
Open for: Dinner
Mama Della Ristorante
Food: Italian
Open for: Dinner
Trattoria del Porto
Food: American, Italian
Open for: Breakfast, Dinner
Sals Market Deli
Food: American
Open for: Breakfast, Lunch, Dinner
Starbucks
Food: American
Open for: Breakfast, Lunch, Dinner
Bar American
Food: American
Open for: Dinner
Thirsty Fish
Food: American
Open for: Dinner
Splendido Bar and Grill
Food: American
Open for: Lunch, Dinner
Gelateria
Food: American
Open for: Lunch, Dinner
Resort Facilities at Universal's Loews Portofino Bay Hotel Great facilities! Review score, 9.0
Most popular amenities
Outdoors
- Terrace
Pets
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Pets are allowed on request. Charges may apply.
Activities
- Movie nights
- Temporary art galleries
- Kids' club Additional charge
- Entertainment staff
- Game room
- Golf course (within 2 miles) Additional charge
Food & Drink
- On-site coffee shop
- Kids' meals Additional charge
- Special diet meals (on request)
- Bar
- Restaurant
Internet
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Free! WiFi is available in the hotel rooms and is free of charge.
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Free! WiFi is available in public areas and is free of charge.
Parking
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Public parking is available on site (reservation is not needed) and charges apply.
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Private parking is available on site (reservation is not needed) and charges apply.
- Electric vehicle charging station
Front Desk Services
- Lockers
- Concierge
- ATM on site
- Baggage storage
- Ticket service
- Currency exchange
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center Additional charge
- Meeting/Banquet facilities
Safety & security
- Smoke alarms
- 24-hour security
- Safe
General
- Pet bowls
- Convenience store (on site)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Shops (on site)
- Heating
- Car rental
- Gift shop
- Elevator
- VIP room facilities
- Family rooms
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Health & Wellness Facilities
- Swimming pool
- Swimming pool
- Fitness
- Steam room
- Spa facilities
- Beach chairs/Loungers
- Pool bar
- Pool/Beach towels
- Heated pool
- Waterslide
- Outdoor pool (year-round)
- Outdoor pool
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa Additional charge
- Fitness center Additional charge
- Sauna Additional charge
Safety features
- First aid kits available
- Process in place to check health of guests
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Physical distancing rules
Cleaning
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Languages Spoken
- English
- Spanish
- Italian
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
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Extra bed by request
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$35 per child, per night |
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Extra bed by request
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$35 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed on request. Charges may apply.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Universal's Loews Portofino Bay Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Excludes select attractions and separately ticketed events. Not valid for guests staying at Universal’s Endless Summer Resort – Surfside Inn and Suites, Endless Summer Resort – Dockside Inn and Suites, Cabana Bay Beach Resort, Loews Sapphire Falls Resort, and Universal’s Aventura Hotel or for Universal’s Volcano Bay. Valid for the number of guests staying in the room for the length of hotel stay. Additional restrictions apply.
In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability). Visitors from New York, New Jersey, Connecticut, Louisiana and international markets should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting our destination.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
