“The room was really nice. The amenities The boat ride The extra hour at park”

“Wonderful stay, love the resort and will return. Overall our trip to Universal Studios Florida was fantastic. We especially enjoyed the water taxi service to city walk. Unlimited express pass is included for each person in your party staying at the hotel.”

“Starbucks, Sals pizza, and Trattoria del Porto (twice for breakfast and three times for dinner). Awesome service. Everyone was super kind. The hospitality was bar none. We loved the outdoor dining, particularly with COVID, and the setting was beautiful. The nightly 6:30 PM opera singers were fabulous! I really liked the text messages we received about our room and if towels were needed. The walking paths were beautiful and we enjoyed the boats to City Walk. This was our first time in Universal. We typically go to Disney but Universal was exceptional! We found our new favorite place!”

“the property was beautiful. the pools was fun. the staff was amazing.”

“We are returning guests to this hotel. We loved it so much when we visited in May that we knew we just had to come back! We loved the hospitality of the staff, the location in relation to US/IOA/City Walk, the luxurious and spacious rooms, the quick service that’s conveniently available via text. The view from our room of the bay was gorgeous. Just overall loved this hotel. I will definitely be back!”

“Worth it just for the express pass since you can use it on your check in and check out day. Staff was also super friendly and helpful. We had to book two separate bookings because we couldn't extend our original booking back one day. However, the staff was able to combine the two and let us stay in the same room for the whole duration of the trip. Good location since it's on universal property and you can walk to the park. However it's definitely the farthest of the on site options with the express pass. There is a boat that you can take to the park if it's too far for you to walk. Also comes with early park admission which is nice. There is a baggage check which is great to store stuff so you can take advantage of the parks on check in and check out days.”

“Everything - comped room at Sapphire Falls, followed by free breakfast and plate of fresh fruit”

“Stunning location with beautiful walking paths that can take you directly to The City walk and both Universal parks. Parking was easy and convenient. The staff were all warm and engaging. The rooms were spacious and decadent.”

“The hotel is absolutely beautiful with great attention to every detail. The room has so much space and the bed is like being hugged by a cloud. Food and drinks at Splendido Bar and Sals are worth it. And gelatos are just a few steps from the room. The garden pathways to the parks a beautiful and peaceful.”

“location. Express Universal passes for both check-in and check-out days.”