Resort

Universal's Loews Portofino Bay Hotel

5601 Universal Boulevard, Orlando, FL 32819, United States of America – Excellent location – show map

Excellent location – rated 9.5/10! (score from 486 reviews)

Real guests • Real stays • Real opinions

8.6
Excellent
486 reviews

the access to the parks, amenities, the hotel itself was amazing. fast passes were also an essential. everyone had a blast!

Gunckle United States of America

The location to the parks was fantastic, the pool was great, and the staff were very friendly. I liked the text message communication with the hotel and the peaceful/relaxing atmosphere of the resort. The staff ensured that my child had a little birthday surprise, which was awesome.

Katie United States of America

All the food we had on the property or its restaurants was delicious and we had excellent service. We even got serenaded by their wonderful operatic singers. We ordered a lot from room service & they never bungled an order.

Patricia United States of America

Best hotel in the best location if you plan to go to the universal, fast pass, great view, great food, best location, beautiful pools, will choose this hotel again next time.

Jing United States of America

It’s a beautiful place to stay at. very comfortable and convenient to go to the parks. Guest services excellent all the way. We loved our stay thank you so much.

Dolly Ecuador

beautiful property. the exterior and lobby are extremely well kept. staff was super polite. great access to amusement park.

Alisa United States of America

Excellent, friendly, and helpful staff Convenient location Club Level was a very nice amenity Private & peaceful villa pool Bice restaurant was delicious!

Rosemary United States of America

The building and its decor were lovely. The boat launch and the convenient transportation to Universal parks were very convenient. We used the boat several times per day. The Trattorio restaurant was lovely.

Geraldine United States of America

The location was great, the staff made our honeymoon absolutely amazing, the property was beautiful!

Brittany Canada

Beautiful property and grounds. Felt like Italy. Loved the boat ride to Universal, which reminded us a bit like Lake Como. Front desk was very helpful and Mamma Della’s staff and food was excellent.

Linda Canada
8.6
Excellent
486 reviews
  • What guests loved the most:
  • “the access to the parks, amenities, the hotel itself was amazing. fast passes were also an essential. everyone had a blast!”
    Gunckle Gunckle United States of America United States of America
  • “The location to the parks was fantastic, the pool was great, and the staff were very friendly. I liked the text message communication with the hotel and the peaceful/relaxing atmosphere of the resort....”
    Katie Katie United States of America United States of America
  • “All the food we had on the property or its restaurants was delicious and we had excellent service. We even got serenaded by their wonderful operatic singers.”
    Patricia Patricia United States of America United States of America
  • “Best hotel in the best location if you plan to go to the universal, fast pass, great view, great food, best location, beautiful pools, will choose this hotel again next time.”
    Jing Jing United States of America United States of America
  • “It’s a beautiful place to stay at. very comfortable and convenient to go to the parks. Guest services excellent all the way. We loved our stay thank you so much.”
    Dolly Dolly Ecuador Ecuador
  • “beautiful property. the exterior and lobby are extremely well kept. staff was super polite. great access to amusement park.”
    Alisa Alisa United States of America United States of America
  • “Excellent, friendly, and helpful staff Convenient location Club Level was a very nice amenity Private & peaceful villa pool Bice restaurant was delicious!”
    Rosemary Rosemary United States of America United States of America
  • “The building and its decor were lovely. The boat launch and the convenient transportation to Universal parks were very convenient. We used the boat several times per day.”
    Geraldine Geraldine United States of America United States of America
  • “The location was great, the staff made our honeymoon absolutely amazing, the property was beautiful!”
    Brittany Brittany Canada Canada
  • “Beautiful property and grounds. Felt like Italy. Loved the boat ride to Universal, which reminded us a bit like Lake Como. Front desk was very helpful and Mamma Della’s staff and food was excellent.”
    Linda Linda Canada Canada

Categories:

  • Staff8.9
  • Facilities8.8
  • Cleanliness8.9
  • Comfort9.0
  • Value for money7.6
  • Location9.5
  • Free WiFi8.0
8.6
Excellent
486 reviews
Categories:
Staff
8.9
Facilities
8.8
Cleanliness
8.9
Comfort
9.0
Value for money
7.6
Location
9.5
Free WiFi
8.0
Filters
View
Pet friendly
Pool 1 – outdoor
Free WiFi
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Universal's Loews Portofino Bay Hotel offers exclusive unlimited ride access which lets ticket-holding guests skip regular lines at Universal theme parks. CityWalk nightlife is a 5 minutes' walk away.

Early Park Admission* to The Wizarding World of Harry Potter™ and Universal's Volcano Bay™ water theme park 1 hour before the theme parks opens. (Valid theme park admission required.)

A flat-screen cable TV, marble accents, and coffee-making facilities are provided in all rooms. A refreshment pantry is offered by Loews Portofino Bay Hotel at Universal Orlando as well. Turn-down service is available upon request.

A full-service Mandara Spa and fully equipped fitness center are on site. This Orlando Loews Portofino Bay Hotel has an on-site art gallery, offers transfer services to Universal Studios theme parks, and has 3 themed outdoor pools.

Bice Ristorante specializes in fine Italian cuisine during dinner with property views. Guests can experience casual Italian dining at Mama Della's Ristorante for dinner.

Guests can take advantage of the free transfer service to Islands of Adventure, home of the Wizarding World of Harry Potter™, and Universal Studios. The Orlando Premium Outlets are 9.9 mi away.

Please note that Loews Portofino Bay Hotel will be making repairs to the façade of the hotel from June 2023 – June 2025. All work will be done during business hours 9am – 6pm. These repairs are being done one section at a time and may be visible to our guests. During this period, guests may experience some noise or light disturbances.

This is our guests' favorite part of Orlando, according to independent reviews.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Universal's Loews Portofino Bay Hotel has been welcoming Booking.com guests since Aug 13, 2013
Hotel chain/brand:
Universal Orlando Resort

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Exclusive theme park benefits

Universal Orlando hotel guests get more ride time, more free time, and more family time every day of their vacation. It couldn’t be easier. Staying with Universal is the best way to experience all the destination has to offer.

Most popular amenities
3 swimming pools
Parking on site
Free WiFi
Family rooms
Non-smoking rooms
Fitness center
Restaurant
Spa
Facilities for disabled guests
Bar

Property Highlights

Located in the top-rated area in Orlando, this property has an excellent location score of 9.5!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Parking Available On Site

Activities:

Fitness center

Golf course (within 2 miles)

Game room

Saved to 4391 lists

Availability

Select dates to see this property's availability and prices

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Guest reviews
Categories:
Staff
8.9
Facilities
8.8
Cleanliness
8.9
Comfort
9.0
Value for money
7.6
Location
9.5
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • Gunckle
    United States of AmericaUnited States of America
    “the access to the parks, amenities, the hotel itself was amazing. fast passes were also an essential. everyone had a blast!”
  • Katie
    United States of AmericaUnited States of America
    “The location to the parks was fantastic, the pool was great, and the staff were very friendly. I liked the text message communication with the hotel and the peaceful/relaxing atmosphere of the resort. The staff ensured that my child had a little...”
  • Patricia
    United States of AmericaUnited States of America
    “All the food we had on the property or its restaurants was delicious and we had excellent service. We even got serenaded by their wonderful operatic singers. We ordered a lot from room service & they never bungled an order.”
  • Jing
    United States of AmericaUnited States of America
    “Best hotel in the best location if you plan to go to the universal, fast pass, great view, great food, best location, beautiful pools, will choose this hotel again next time.”
  • Dolly
    EcuadorEcuador
    “It’s a beautiful place to stay at. very comfortable and convenient to go to the parks. Guest services excellent all the way. We loved our stay thank you so much.”
  • Alisa
    United States of AmericaUnited States of America
    “beautiful property. the exterior and lobby are extremely well kept. staff was super polite. great access to amusement park.”
  • Rosemary
    United States of AmericaUnited States of America
    “Excellent, friendly, and helpful staff Convenient location Club Level was a very nice amenity Private & peaceful villa pool Bice restaurant was delicious!”
  • Geraldine
    United States of AmericaUnited States of America
    “The building and its decor were lovely. The boat launch and the convenient transportation to Universal parks were very convenient. We used the boat several times per day. The Trattorio restaurant was lovely.”
  • Brittany
    CanadaCanada
    “The location was great, the staff made our honeymoon absolutely amazing, the property was beautiful!”
  • Linda
    CanadaCanada
    “Beautiful property and grounds. Felt like Italy. Loved the boat ride to Universal, which reminded us a bit like Lake Como. Front desk was very helpful and Mamma Della’s staff and food was excellent.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
  • Do these bookings come with universal express pass tickets?
    Yes, a stay at our property includes complementary Universal Unlimited Express Passes for each registered hotel guest. They are valid for the full len..
    Answered on 8 October 2020
  • Is a continental breakfast included?
    Breakfast is not included as part of a stay at our property.
    Answered on 8 October 2020
  • Is there room for an extra bed for a child?
    Rollaway beds are available on request for an additional $35 + tax per night.
    Answered on 8 October 2020
  • How much is parking?
    Self-parking is currently $28 + tax per night, per vehicle. Valet parking, when offered, is $37 + tax per night. Please note that this may be subject to change.
    Answered on 8 October 2020
  • Does the universal express unlimited include the entrance admission to the park
    Admission tickets are not included in the room price and would need to be purchased separately.
    Answered on 8 October 2020
Area info *
Restaurants
8 Restaurants On Site
  • Bice Ristorante
    • Cuisine
      Italian
    • Open for
      Dinner
  • Mama Della Ristorante
    • Cuisine
      Italian
    • Open for
      Dinner
  • Trattoria del Porto
    • Cuisine
      American • Italian
    • Open for
      Breakfast • Dinner
  • Sals Market Deli
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
  • Starbucks
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
  • Thirsty Fish
    • Cuisine
      American
    • Open for
      Dinner
    • Ambience
      Family-friendly
  • Splendido Bar and Grill
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
  • Gelateria
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly
Resort Facilities at Universal's Loews Portofino Bay Hotel
Great facilities! Review score, 8.8
Most popular amenities
3 swimming pools
Parking on site
Free WiFi
Family rooms
Non-smoking rooms
Fitness center
Restaurant
Spa
Facilities for disabled guests
Bar
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Alarm clock
Outdoors
  • Terrace
Kitchen
  • Coffee machine
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Movie nights
  • Temporary art galleries
  • Entertainment staff
  • Game room
  • Golf course (within 2 miles)
    Additional charge
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • Pay-per-view channels
Food & Drink
  • Coffee house on site
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs $28 per day.
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Lockers
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
Safety & security
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
3 swimming pools
Pool 1 – outdoorFree!
  • Heated pool
  • Waterslide
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 2 – outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Pool 3 – outdoorFree!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Fitness
  • Steam room
  • Spa facilities
  • Beach chairs/Loungers
  • Waterslide
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
    Additional charge
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Spanish
  • Italian
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Universal's Loews Portofino Bay Hotel takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$35 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$35 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Carte Blanche Discover JCB Diners Club American Express Universal's Loews Portofino Bay Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Excludes select attractions and separately ticketed events. Not valid for guests staying at Universal’s Endless Summer Resort – Surfside Inn and Suites, Endless Summer Resort – Dockside Inn and Suites, Cabana Bay Beach Resort, Loews Sapphire Falls Resort, and Universal’s Aventura Hotel or for Universal’s Volcano Bay. Valid for the number of guests staying in the room for the length of hotel stay. Additional restrictions apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

The property will be undergoing renovations from Thu, Jun 01, 2023 until Sun, Jun 01, 2025. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.

FAQs about Universal's Loews Portofino Bay Hotel

  • Universal's Loews Portofino Bay Hotel is 5.6 miles from the center of Orlando.

  • Room options at Universal's Loews Portofino Bay Hotel include:

    • Quad
    • Double

  • The prices at Universal's Loews Portofino Bay Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Universal's Loews Portofino Bay Hotel is from 4:00 PM, and check-out is until 11:00 AM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Universal's Loews Portofino Bay Hotel on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, Universal's Loews Portofino Bay Hotel is popular with guests booking family stays.

  • Universal's Loews Portofino Bay Hotel has 8 restaurants:

    • Trattoria del Porto
    • Gelateria
    • Starbucks
    • Splendido Bar and Grill
    • Mama Della Ristorante
    • Sals Market Deli
    • Bice Ristorante
    • Thirsty Fish

  • Universal's Loews Portofino Bay Hotel offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Game room
    • Golf course (within 2 miles)
    • Temporary art galleries
    • Fitness
    • Spa facilities
    • Entertainment staff
    • Swimming pool
    • Steam room
    • Movie nights