4-star comfort awaits in the heart of Bai Chay at Novotel Ha Long Bay Hotel. Overlooking the UNESCO World Heritage listed Ha Long Bay, the hotel offers an outdoor pool, open-air pool deck and on-site restaurant. Guests can enjoy free private parking on site. Featuring free WiFi access, all units are elegantly decorated and fitted with modern furnishings and high-tech luxuries. Every well-appointed unit offers air conditioning, personal safe and wardrobe. Private bathroom comes with shower facility and free toiletries. Selected units are fitted with a private balcony where breathtaking views can be enjoyed. Novotel Ha Long Bay Hotel operates a tour desk and 24-hour front desk, providing a range of services, including 24-hour room service, currency exchange and car hire. Novotel's friendly staff can arrange for cruises for guests who would like to visit Ha Long Bay. Guests can also venture into Ha Long Night Market, 2625 feet from Novotel Ha Long Bay Hotel. Sun World Ha Long Park is 0.6 mi from the hotel, while Vincom Plaza Ha Long is 2.7 mi away. The nearest airport is Cat Bi International Airport, 22 mi away. The poolside restaurant, The Square, serves a delectable spread of international dishes. Guests can enjoy views of the pool and Ha Long Bay while dining.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top Location: Highly rated by recent guests (8.3)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet, Breakfast to go

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.4
Facilities
7.8
Cleanliness
8.1
Comfort
8.1
Value for money
7.6
Location
8.3
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Akash
    India India
    Upper floor rooms have panaromic 270 degree views of Halong Bay rock formations. Though it was raining for 3 days we did not miss the boat trip. The reception ladies are awesome in hospitality and assistance.
  • Huy
    Vietnam Vietnam
    perfect location, easy to go to the beach, restaurants and other attractions
  • Elizabeth
    United Kingdom United Kingdom
    Room size lovely , nice room with lovely big bed really comfortable for me I also really liked the location of the hotel and the gym

Hotel area info

Restaurants
1 Restaurant On Site

  • The Square
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of Novotel Ha Long Bay Hotel

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle (free)
  • Free parking
  • Non-smoking rooms
  • 24-hour front desk
  • Fitness center
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
    Additional charge
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Live sports events (broadcast)
  • Cooking class
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Karaoke
    Additional charge
Living Area
  • Fireplace
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car rental
  • Packed lunches
  • Elevator
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Infinity pool
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
Spa
  • Locker rooms
  • Fitness
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English
  • Korean
  • Vietnamese
  • Chinese

House rules

Novotel Ha Long Bay Hotel takes special requests – add in the next step!

Check-in

From 2:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of VND 2000000 is required on arrival. That's about USD 78. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
VND 800,000 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
VND 800,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa JCB Diners Club American Express Cash Novotel Ha Long Bay Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please inform Novotel Ha Long Bay Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of VND 2,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.

FAQs about Novotel Ha Long Bay Hotel

  • Novotel Ha Long Bay Hotel has 1 restaurant:

    • The Square

  • Novotel Ha Long Bay Hotel is 2.5 miles from the center of Ha Long. All distances are measured in straight lines. Actual travel distances may vary.

  • The prices at Novotel Ha Long Bay Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Novotel Ha Long Bay Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Karaoke
    • Beauty services
    • Themed dinners
    • Body treatments
    • Cooking class
    • Manicure
    • Locker rooms
    • Fitness
    • Live sports events (broadcast)
    • Facial treatments
    • Happy hour
    • Pedicure
    • Swimming pool

  • Room options at Novotel Ha Long Bay Hotel include:

    • Twin
    • Double
    • Quad

  • Guests staying at Novotel Ha Long Bay Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Buffet
    • À la carte
    • Breakfast to go

  • Check-in at Novotel Ha Long Bay Hotel is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The nearest beach is 1,650 feet from Novotel Ha Long Bay Hotel. All distances are measured in straight lines. Actual travel distances may vary.