Really very dated rooms, shower flex hose had been replaced with an off colour, non matching hose! Not what you would expect from a 5 star establishment. Shower fitting itself was poor. Chairs were stained, sockets for plugs wee loose and badly fitted Buffet was only average , advertised as open till 10pm but on entry after delayed flight we were informed it would close at 9pm Very limited options for non seafood eaters, for example all rice dishes had seafood in them !

Booked it for closeness to airport

Stayed in July 2025

Street front rooms a little noisy, but otherwise ok.

Excellent location near airport, ideal for early flights and avoiding crazy traffic. Cafe next door is great

Stayed in March 2025

My only disappointment during this visit is as follows: 1. The Chinese restaurant DIM TU DUC, which was located on the 2nd floor, has been relocated and is no longer in the facility. I loved their food and it was very convenient to invite guests to join for the evening. 2. The doorknob of the room I stayed in was broken, making it difficult for me to enter. I needed to call facilities for help each time.

This is my seventh or eighth time staying at this facility. I have been very satisfied with the staff and the service offered. The operation is very smooth, and they all speak English well.

Stayed in February 2025

Welcoming staff, very accommodating

Stayed in January 2025

A professional hotel in a good location

Stayed in January 2025

Nothing

Good

Stayed in December 2024

Nothing

Good

Stayed in January 2025

When I arrive at 10am with tiring travel, they don’t allow me to check in…

The location is very convenient - only 10 minutes to airport by taxi. The staff is also very efficient and helpful. Breakfast good. Room very comfortable. Good view.

Stayed in December 2024

Breakfast room only one coffee source, joghurt weird

Very nice room, breakfast very good, reception was outstanding

Stayed in January 2025

The room was a bit old-fashioned, the bed was not very comfortable.

Very nice breakfast area with very good selection. The room was big.

Stayed in December 2024

I liked pretty much everything. There is a lot of traffic around the area, hard to cross the road.

For us the location was perfect, it is close to the airport, 20 minutes taxi ride to the center. The pool area is really nice, our children loved it. The breakfast has a huge selection especially in Asian food. Lots of restaurants are inside of the hotel. Our suite was huge and comfortable, the bed and the pillows are super comfy too.

Stayed in October 2024

Our stay was all good.

The location near the airport is excellent, the rooms are clean and comfortable, and the breakfast is outstanding.

Stayed in October 2024

Staff could have been a little more friendly and helpful. I would assume a 5 star hotel would allow you to ask for water to be sent to the room, but they told me they don't have water and if you want to can drink at the reception area.

The breakfast was nice and the room was spacious and comfortable. they had fruits in the hotel which was a nice surprise. Very close to the airport which makes it very convenient for travel.

Stayed in October 2024

excellent brerak, wait, even nmore than excellent! comfortable room and very nice staff, helpful and flexible. Good location close to the airport and several cafe nad restaurants nearby

Stayed in August 2024

Bed was rock hard!

Good size rooms and a great breakfast. Handy for travel to and from the airport.

Stayed in August 2024

All good, but it would be nice to organise some smoking area outside, it’s not very comfortable. Also the water from bathtub always on the floor, because it has gap between the wall.

Big and clean hotel, very good breakfast. It has a bathtub that is huge advantage! Friendly stuff, swimming pool is small but good.

Stayed in July 2024

The bed was really hard.

The breakfast was very good. Lots of choices.

Stayed in July 2024

The 5 star policy should be improved for charging service to the room instead of paying at time of service

Clean and people are courteous

Stayed in June 2024

Drainage in the twin deluxe bathroom at 711. I have to use the towels to push water leaking out from the shower spray

People, buffet and ease of access to the TSN airport

Stayed in June 2024

This is a five star hotel, but you cannot charge to your room and they don’t even allow to deposit a fee to charge against the liquor or beer at the pool which does not give the feeling of 5 star hotel like any 5 star hotels that I went through. When I addressed this issue at the checkout, they were willing to take deposit. When I returned three days later from a trip, they did not allow this service at check in. I know it’s cumbersome but it is the nature of 5 star with so called excellent service, pls try to address this issue.

Clean, courteous and ease of access to a la carte order with the restaurant near by.

Stayed in June 2024

Excellent breakfast and lunch in Blue coffee and BBQ restaurant. Large and clean room. Location is close to the airport.

Stayed in May 2024

I wish the steam room and sauna at the pool men change room were working. That would have been nice. We couldn't get it working when we were there.

We stayed at this hotel on a local's recommendation, and we had a wonderful stay. My uncle dropped his wallet in the lobby and they made the effort to return it to him after doing due diligence to make sure he is the rightful owner. A big thank you to Hoa and Linh. Breakfast was great, and there are a few good eateries within the hotel. Rooms and corridors were clean. There is a nice sunny pool on the 4th floor and a gym in the next building just 1min walk away. There's a convenience store across the road. Generally happy, and will stay here again. Another thing we like abt the hotel is its proximity to the airport. Less than 10min car ride. Easy to call a Grab (local uber) to anywhere. Never have to wait for more than 5min.

Stayed in May 2024

Fair distance from centre of the City

Close to the Airport and wedding venue the White Palace we attended.

Stayed in May 2024

Very good breakfast and dimsum restaurant inside.

Stayed in April 2024