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Recently, I had the privilege of staying at a local boutique hotel that, quite frankly, has set a new benchmark for service and facilities. As someone with a Marriott Ambassador Elite membership, my expectations are often skewed towards the loftier side, especially given my experiences with global giants such as the Saint Regis in Rome. However, this boutique hotel not only met but surpassingly exceeded these expectations. On a Saturday, with time pressing and an impending wedding, the hotel staff showcased their dedication and efficiency by promptly pressing two suits, two shirts, and a dress – a task many establishments might've balked at given the short notice. But they didn't stop there. In Italy, Sundays are traditionally a day of rest with most establishments closed. Yet, this hotel demonstrated an unwavering commitment to their guest's needs. They managed to send someone to ensure that I could get a pedicure and a hair wash and style. Such an extraordinary level of service is truly commendable, if not unprecedented. Location-wise, the hotel couldn’t be better situated. Nestled in the heart of the town center, it provided the perfect base to explore the charming streets and partake in the local culture. The proximity to major attractions, shops, and eateries meant that everything was within a stone's throw, adding another layer of convenience to our stay. To conclude, this boutique establishment is a testament to the fact that sometimes, local experiences can outshine even the most esteemed international brands. It's not always about the name or the prestige, but the heart, passion, and commitment to service. I am wholeheartedly impressed and without a shadow of a doubt, will be staying here again on my next visit. Highly recommended!

location, equipment and particularly the vast roof terrace

very clean and functional

The renovation work inside this ancient tower was exceptional and the host was very friendly and helpful.