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Show map Bluegreen Vacations Lake Eve, Ascend Resort Collection

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Newest reviews for Bluegreen Vacations Lake Eve, Ascend Resort Collection

  • Julie
      United States of America
    June 11, 2014

    the volume from the movie that was played by the pool was extremely loud that it was impossible to fall asleep.

    10

  • Danny
      Canada
    May 25, 2014

    Close to store, Disney ,Universal etc... Big room and soundproofing is very good. Service was fast for me , ask for extra towel or cleaning the room was done for me in the same day

    Need more light in the kitchen .

    10

  • Tracy
      United Kingdom
    May 4, 2014

    Cleanliness, regular room service and layout of rooms

    Lack of available pool towels, lack of cooking equipment, eg no tray to put pizza in oven

    8.3

  • Alan
      United States of America
    March 22, 2014

    Nice accomodations with granite and upscale fixtures.

    A lot of kitchen items were missing...under construction...view was disrupted due to construction and painting of building

    8.3

  • Michael
      United States of America
    March 18, 2014

    The unit

    Service and housekeeping

    5

  • Kandi
      United States of America
    March 18, 2014

    Beds were comfortable. Good view.

    Interactions with front desk staff very slow. Not provided with cooking supplies and even when requested to have them sent to room, some items (working can opener and pots) were never delivered. No information provided for Lake Eve specific activities and amenities. Had to beg for clean sheets and towels daily and often had to make our own beds. Never offered crib for infant. Never vacuumed carpets, even upon multiple requests. Parking lot overcrowded and vehicles allowed to double park causing cars to be blocked in. No activities for kids within Lake Eve area. Pool area often out of towels. Staff non-responsive to most requests for basic necessities to be provided (clean linens, dishwasher soap, etc.). No effort to make things right even after errors were pointed out to staff.

    4.2

  • Dina
      United States of America
    February 24, 2014

    Great value. Our condo was really nice and had an awesome view. Loved the amenities and the location. Staff was very friendly. Our grand kids looked forward or a swim in the oversized heated pool very evening. I would definitely recommend and would stay there again.

    I just wish that there would have been a mop and broom in the condo, some extra trash bags, and a scrub pad for cleaning the dishes.

    8.8

  • Alyssa
      United States of America
    February 22, 2014

    The proper linens were not in the room, air was broken but it was stuck on 50 degrees, and it took a half hour to check out.

    5.8

  • Robyn
      United States of America
    February 16, 2014

    Ample amount of room, close to attractions. Staff especially maintence were excellent & friendly.

    Rugs were not clean, had to call for towels & blankets. If you are not going to clean rooms on a daily basis then cleaning supplies should be supplied. Need more staff for routine clean up.

    6.7

  • Mauricio
      Brazil
    February 6, 2014

    Everything.

    I liked very much the hotel.

    9.2

  • Marcelo
      Brazil
    February 6, 2014

    Location and very good size for family with children.

    We called several times to the room service due to missing things in the apartment (towel, dishwasher soap, etc).

    8.8

  • Rafaela
      Brazil
    January 31, 2014

    The room was huge, the kitchen os fully equiped and the hotel is close to the parks, outlets, Walmart, Publix...

    The room service is poor. The maid hardly sets the bed and changes the towels! My kid got sick and threw up on the carpet and on the bed spread, we cleaned the dirty and left her a note asking to finish the work and change the bed spread. She just ignored ir for days, even after complaining to the manager! I had to beg for a clean bed spread because it was too cold.

    8.8

  • Ethel
      United States of America
    January 27, 2014

    my family and myself loved our time at Lake Eve Resort, we all wished we could have stayed longer, we had food there and it was very good. we will try to stay there again if we can.

    9.6

  • Usman
      United States of America
    January 24, 2014

    Kitchen in the suite. Close to everything.

    Service was not even 2 stars. Overall room service and dining experience was not so good.

    7.1

  • Anonymous
      United States of America
    January 19, 2014

    I've stayed at multiple condos in the same area and this is the first time we were not disturbed with constant "3 hour tour" reminders. That, unfortunately, is because Lake Eve was acquired by BlueGreen about 3 weeks ago so I doubt it's normal course of business. What we also liked: It's directly between Universal and Disney - both 15 to 20 minute drives. It's the best location if you plan to hit both parks. In-room laundry and full kitchen. Heated pool and hot-tub. A boardwalk with deck on the lake for relaxing on the water.

    Housekeeping service seemed rude. They did not like to be told to come back later or not to clean the rooms for the day. On the day we left, we called to have a late check-out (noon instead of 11am). Even though we were assured this was set up, a housekeeping person stopped at our room at 9:30, then at 11 (even though the first time she knocked we told her noon). I can't imagine this is uncommon with condominium complexes in Florida though, and I am grateful we were even allowed a late check out. Other than that, they did clean the rooms really well.

    8.3

  • Creagh
      New Zealand
    January 16, 2014

    Nice Large Rooms plenty of space for the five of us. Supermarket and Wallgreens exactly ten minute walk away(i timed it) free bus to Epcot. the staff were very good and happy to give advice.

    free bus didn't go often enough only three times a day and takes a while as it visits other resorts. The shuttle to sea world failed to show up at the designated time that the driver insisted was pick up time at sea world.fortunately the taxi home was only ten dollars. i would consider using I ride which has a stop about a hundred yards from Lake eve, just note the stop number and the north or south sign so you know which route to get back,they seem to go pretty regularly from all the parks.

    8.8

  • Waleed
      Saudi Arabia
    January 12, 2014

    Really nice spacious apartment. In general very clean and comfortable. We stayed for a week and we extended for another week. It has very nice swimming pool area. It does not have many facilities of the other resorts, like playing ground for kids ....etc. However, when we were there, the ownership was transferred to BlueGreen resort by 1st Jan, 2014, which is just next door and got many real resort facilities. So, I would assume they will remove the wall and Lake Ever will enjoy the facilities of the BlueGreen.

    In the downside, sometimes things are slower than normal, like housekeeping, or waiting the line to get something from reception. However, we didn't see this as a big minus, as the accommodation was very convenient for a big family. My kids loved it a lot. We love coming back again.

    8.8

  • Juan
      Dominican Republic
    January 10, 2014

    The staff was pleasant and attendant. I had a two room unit and it was very spacefull; the kitchen was perfect and the living room was spacefull as well the bathroom in the master bedroom. Excellent hotel, defently I'll recommend it and would stay again.

    9.2

  • Vashonda
      United States of America
    January 5, 2014

    The staff was really friendly and the location is great.

    But for the price I didnt even have extra tissue in my bathrooms. I only had half role when i got there for my 2night stay. large motel with great views and wonderful people..

    6.3

  • Frank
      United States of America
    January 3, 2014

    The photos on the website lokked beautiful.The suite in itself is very nice.

    The carpets were dirty. The housekeeping people didn't even care to clean anything. They only gave us new towels. They never gave us enough towels. There weren't sufficient cooking utensils. We couldn't use the jacuzzi because when we turned on the water, a bunch of black rubbish came out with the water. The plush blankets were very dirty. In addition to all this, we found a silverfish on a pillow and in the bathroom. We were very disappointed. We expected much more from this hotel.

    5

  • Edward
      United States of America
    January 3, 2014

    Roomy two bedroom suite with full washer, dryer, kitchen

    Check in was slow. One clerk available and check out was at 11 am no exceptions. Linens and room cleanup provided on third day of stay.

    6.3

  • Anonymous
      United States of America
    January 1, 2014

    Heated pool

    Dirty carpets TV channel options and quality of picture Changing daily rates without informing the guests

    5.8

  • Robin
      United States of America
    December 17, 2013

    The staff was very helpful and nice. Very friendly. Would definitely recommend this hotel. a+++++

    10

  • Luis
      Venezuela
    December 16, 2013

    Everythin

    10

  • Jennifer
      United States of America
    December 10, 2013

    It was out of the way but easily accessible to all parks and attractions!!

    When they told us it was becoming a time share!!

    10

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