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This is a bit of a challenge.... I haven’t stayed there yet but I wanted to share the experience I had with them over the Coronavirus. I purchased a non cancellation room and because of Corona we were unable to come to Neuss. I asked if I could get a free cancellation but was kindly told no BUT I was allowed to reschedule my stay for next year!! This fit our plans perfectly. The reservation staff I worked with were extremely helpful and made sure everything was switched. Now I’m excitedly waiting to visit!!

Bed was very clean and well made, shower was super powerful, room was quiet. I was staying for the weekend to visit friends and it was just a place to sleep really, and it did that just fine. I would stay again if visiting the same friends. I didn't see anyone from the hotel, it was deserted the whole time, never saw a reception, but then I did literally only go to sleep there so to be honest I was completely fine not seeing any staff.

It was the best value for money stay for night over in Neuss/Dusseldorf. The rooms are completely renovated and hardly any other property in the area will match the same value for money. We had everything as we expected: our expectations were based on thorough prior review of all pro's and con's of this property and reality was fully in line with what we expected.

The apartment is quite cozy and comfortable, much larger than I have initially thought. There is enough space for 2-4 persons or large family, kitchen is well equipped and functional. I do recommend it as an alternative for a hotel, especially for the ones that are travelling by car - there was no issue to park on the street, no fees.

Breakfast was good staff were helpful , when we checked in the shower was leaking which they fixed it and we need bedding for kids which we requested on arrival and it was provided without any problem, so far it was good hotel i may book again

We needed to fly out of Dusseldorf early the next morning. This very convenient hotel with easy check-in and check-out served very well for this. The room was also clean and there was parking available free of charge.

The hotel is very clean, the rooms are smart equipped and comfortable. In the halls of the hotel you can find flavored water and apples.

Friendly hotel staff. Room is modern and clean. And we found a nice Thailand food restaurant in Neuss city center. Really recommend.

I could not try the gym and wellness center (I understood they were part of the hotel stay) but the facilities are really good

Perfect location, Clean hotel and smily staff.